TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
peppermint431965 from
great
very happy that i came back very easy to use. i will be back next year
Date published: 2022-04-09
Rated 5 out of 5 by
GarciaJ52 from
TurboTax is helpful
TurboTax has all the tools to help me receive the most of my tax returns
Date published: 2022-04-09
Rated 2 out of 5 by
DONCHIK39 from
BOOK ROYALTY PROBLEMS
TURBOTAX DOES NOT HANDLE BOOK ROYALTIES WELL. I GET REPORTS AND A 1099-MISC FROM AMAZON FOR THE BOOK I PUBLISHED WITH THEM. LISTING MY TINY INCOME FROM IT WAS MORE TROUBLE THAN ALL THE REST OF MY TAXES.
Date published: 2022-04-09
Rated 5 out of 5 by
De53 from
Turbo Tax
I have used Turbo Tax for several and am pleased with the product. The live chat for questions was very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by
JimC313 from
TurboTax was Great and Saved me a lot
TurboTax got me through three hurdles I've never had to work before and saved me the time and expense of having to go to a Tax advisor. I've used TurboTax since it first came on the market and would highly recommend to anyone.
Date published: 2022-04-09
Rated 5 out of 5 by
jodie66girl from
Turbo is easy and very helpful
It walks you right through it and answers questions along the way.
Date published: 2022-04-09
Rated 1 out of 5 by
Novish from
E-Filing is Too Expensive Otherwise TurboTax is ok
E-Filing is Too Expensive Otherwise TurboTax is ok. They sucker you into the e-file process then hit you with $25 charge and another $60 for the processor. What a joke. I'll use a tax preparing next year.
Date published: 2022-04-09
Rated 5 out of 5 by
RelentlessCLB from
TurboTax makes tax filing better!
When you have a question the help tools are easy to access and read. If you still have questions TurboTax has live agent chats to further assist. Not sure why anyone would try to file their taxes without TurboTax.
Date published: 2022-04-09
Rated 3 out of 5 by
Art Lover 2 from
Crashes on some Windows systems and it very slow
I've been using Turbotax for over 20 years but the last two years (2020 and 2021) have been very frustrating because the system crashes or hangs up when it tries to install updates and I have to manually uninstall it and re-install with updates turned off in order to get it to work. (And when I tell Windows to uninstall it it failes.) I then go to another computer, which has a very limited capacity but somehow will (eventually) load the return and submit it. Turbotax help has been of no help whatsoever. I developed software for over 40 years and I think I know the problem. Turbotax tries to make use of some Windows features that appear not to work on my system, despite the fact that I've had it checked out twice at local computer repair outlets. If they were truly professional software developers they would have more stand-alone capability instead of relying on obscure Windows features.
Date published: 2022-04-09
Rated 4 out of 5 by
DaveBra from
TT for 2021 is somewhat confusing
Been using TT exclusively for about 14 years now. Has been basically an effortless, smooth process until this year
All TurboTax® Offerings Reviews - Page 9422
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
peppermint431965 from
great
very happy that i came back very easy to use. i will be back next year
Date published: 2022-04-09
Rated 5 out of 5 by
GarciaJ52 from
TurboTax is helpful
TurboTax has all the tools to help me receive the most of my tax returns
Date published: 2022-04-09
Rated 2 out of 5 by
DONCHIK39 from
BOOK ROYALTY PROBLEMS
TURBOTAX DOES NOT HANDLE BOOK ROYALTIES WELL. I GET REPORTS AND A 1099-MISC FROM AMAZON FOR THE BOOK I PUBLISHED WITH THEM. LISTING MY TINY INCOME FROM IT WAS MORE TROUBLE THAN ALL THE REST OF MY TAXES.
Date published: 2022-04-09
Rated 5 out of 5 by
De53 from
Turbo Tax
I have used Turbo Tax for several and am pleased with the product. The live chat for questions was very helpful.
Date published: 2022-04-09
Rated 5 out of 5 by
JimC313 from
TurboTax was Great and Saved me a lot
TurboTax got me through three hurdles I've never had to work before and saved me the time and expense of having to go to a Tax advisor. I've used TurboTax since it first came on the market and would highly recommend to anyone.
Date published: 2022-04-09
Rated 5 out of 5 by
jodie66girl from
Turbo is easy and very helpful
It walks you right through it and answers questions along the way.
Date published: 2022-04-09
Rated 1 out of 5 by
Novish from
E-Filing is Too Expensive Otherwise TurboTax is ok
E-Filing is Too Expensive Otherwise TurboTax is ok. They sucker you into the e-file process then hit you with $25 charge and another $60 for the processor. What a joke. I'll use a tax preparing next year.
Date published: 2022-04-09
Rated 5 out of 5 by
RelentlessCLB from
TurboTax makes tax filing better!
When you have a question the help tools are easy to access and read. If you still have questions TurboTax has live agent chats to further assist. Not sure why anyone would try to file their taxes without TurboTax.
Date published: 2022-04-09
Rated 3 out of 5 by
Art Lover 2 from
Crashes on some Windows systems and it very slow
I've been using Turbotax for over 20 years but the last two years (2020 and 2021) have been very frustrating because the system crashes or hangs up when it tries to install updates and I have to manually uninstall it and re-install with updates turned off in order to get it to work. (And when I tell Windows to uninstall it it failes.) I then go to another computer, which has a very limited capacity but somehow will (eventually) load the return and submit it. Turbotax help has been of no help whatsoever. I developed software for over 40 years and I think I know the problem. Turbotax tries to make use of some Windows features that appear not to work on my system, despite the fact that I've had it checked out twice at local computer repair outlets. If they were truly professional software developers they would have more stand-alone capability instead of relying on obscure Windows features.
Date published: 2022-04-09
Rated 4 out of 5 by
DaveBra from
TT for 2021 is somewhat confusing
Been using TT exclusively for about 14 years now. Has been basically an effortless, smooth process until this year
All TurboTax® Offerings Reviews - Page 9422
Date published: 2022-04-09