TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great tool and all possible suggestions Excellent tool. Provides all possible suggestions for credits.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is a Great Product Premier version for me is easy step by step guiding. eFiling is easy.
Date published: 2022-04-18
Rated 3 out of 5 by from Flying Blind While using the program is relatively easy, it was unclear many times as to what I was completing, and how/where it would appear on my tax form until the very end. Would like to had had more visibility on how the tax form would appear prior to the final submission.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use, great product I have been using this product for years and it has always done right by me.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to navigate! I love Turbo Tax because it is easy to navigate! The representative from Turbo Tax was very helpful and answered all my questions with clear answers!
Date published: 2022-04-18
Rated 4 out of 5 by from It gets the job done The fact that it places an additional cost on the self employed is not cool, but I guess it just goes to show that this company does not want financial independence to be viable to the average American.
Date published: 2022-04-18
Rated 2 out of 5 by from Slow and has to update several times. Have download it. Which is quick. Then takes forever to install and its installer is slow. Then instead of checking for an update it does it later when you start the taxes then if you save and come back later it does another update. My computer is fast as it is set up as a gaming computer. So not the computer but the programming has to be bloated. I tried the download as over the past few years have had to do multiple state taxes. And the online version always has a problem to file and I have to get with help and some people can't wrap their head around the issue and end up talking to supervisor who can help. So tried the download version and the fix is to always shift from the online to download version to fix the issues I have previously had with some states. Seems that either one is slow as heck to get things done. The download version does not have online help as it kept checking a form and would not get me the options to put in. As there was lacking in the help menus. To figure out what it was trying to ask. This is based off the new IRS reporting requirement of 600 or more in interest or dividend or other income that used to be included the total. (see government controls of income to track our population. Recommendation should also be in this review. Another programming issue. So I will add the recommendation to always try the software off site and not on the main frame it is running from. Programming 101 used to teach that. But programmers are lazy by nature. This does not just happen with Turbo Tax but with most online as they always run their first check on the server the programming is on. Then they should run it from off site with a stand alone computer out of their network. Also bounce it through several servers to also get a better feel for how it performs. Again Programming 101 and I learned to program using the older languages and with C+ in the military and we always always checked from off site and that was on mobile and static networks. Reduced issues by over 99% by doing that. Also why do I have to disable my adblockers to fill out this form and submit it. Do it in the software and not as a pop up then you won't have to disable adblockers. Why should the customer do all the work for feed back when the programmers are not being held accountable for the programming to work correctly. Seriously, again programmers are lazy by nature as they are different thinkers.
Date published: 2022-04-18
Rated 1 out of 5 by from Over priced af. I hated this. Literally had to pay $79 because I traded Crypto and another $39 to pay them from my tax return. This is outrageous. I will never use TurboTax again. Good riddance.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax easy & awesome Easy to follow, file, & TurboTax checks for any other deductions that I might qualify for.
Date published: 2022-04-18
Rated 3 out of 5 by from It has gotten confusing I have used your service several years, but this year it got harder to understand. It was strange that my income was almost the same, but I had to pay a lot more in taxes??
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 923
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tool and all possible suggestions Excellent tool. Provides all possible suggestions for credits.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbotax is a Great Product Premier version for me is easy step by step guiding. eFiling is easy.
Date published: 2022-04-18
Rated 3 out of 5 by from Flying Blind While using the program is relatively easy, it was unclear many times as to what I was completing, and how/where it would appear on my tax form until the very end. Would like to had had more visibility on how the tax form would appear prior to the final submission.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use, great product I have been using this product for years and it has always done right by me.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is so easy to navigate! I love Turbo Tax because it is easy to navigate! The representative from Turbo Tax was very helpful and answered all my questions with clear answers!
Date published: 2022-04-18
Rated 4 out of 5 by from It gets the job done The fact that it places an additional cost on the self employed is not cool, but I guess it just goes to show that this company does not want financial independence to be viable to the average American.
Date published: 2022-04-18
Rated 2 out of 5 by from Slow and has to update several times. Have download it. Which is quick. Then takes forever to install and its installer is slow. Then instead of checking for an update it does it later when you start the taxes then if you save and come back later it does another update. My computer is fast as it is set up as a gaming computer. So not the computer but the programming has to be bloated. I tried the download as over the past few years have had to do multiple state taxes. And the online version always has a problem to file and I have to get with help and some people can't wrap their head around the issue and end up talking to supervisor who can help. So tried the download version and the fix is to always shift from the online to download version to fix the issues I have previously had with some states. Seems that either one is slow as heck to get things done. The download version does not have online help as it kept checking a form and would not get me the options to put in. As there was lacking in the help menus. To figure out what it was trying to ask. This is based off the new IRS reporting requirement of 600 or more in interest or dividend or other income that used to be included the total. (see government controls of income to track our population. Recommendation should also be in this review. Another programming issue. So I will add the recommendation to always try the software off site and not on the main frame it is running from. Programming 101 used to teach that. But programmers are lazy by nature. This does not just happen with Turbo Tax but with most online as they always run their first check on the server the programming is on. Then they should run it from off site with a stand alone computer out of their network. Also bounce it through several servers to also get a better feel for how it performs. Again Programming 101 and I learned to program using the older languages and with C+ in the military and we always always checked from off site and that was on mobile and static networks. Reduced issues by over 99% by doing that. Also why do I have to disable my adblockers to fill out this form and submit it. Do it in the software and not as a pop up then you won't have to disable adblockers. Why should the customer do all the work for feed back when the programmers are not being held accountable for the programming to work correctly. Seriously, again programmers are lazy by nature as they are different thinkers.
Date published: 2022-04-18
Rated 1 out of 5 by from Over priced af. I hated this. Literally had to pay $79 because I traded Crypto and another $39 to pay them from my tax return. This is outrageous. I will never use TurboTax again. Good riddance.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax easy & awesome Easy to follow, file, & TurboTax checks for any other deductions that I might qualify for.
Date published: 2022-04-18
Rated 3 out of 5 by from It has gotten confusing I have used your service several years, but this year it got harder to understand. It was strange that my income was almost the same, but I had to pay a lot more in taxes??
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 923