TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
SJM in OK from
Worked like a Champ
I was very impressed with Turbo Tax. I originally tried using a competitor but thought I'd give Turbo Tax a try before filing. Turbo Tax allowed me to import every document I needed to file, even my investment information. It saved me from guessing which answers I needed in order to be compliant. That's a very nice piece of mind to have and I feel like it maximized my return. Next year I'll be using Turbo Tax!
Date published: 2022-03-12
Rated 5 out of 5 by
Accurate 101 from
It's fine
I've used Turbo Tax for years because it's fast, reliable, accurate, easy and it stores all my prior tax info and makes it super accessible.
Date published: 2022-03-12
Rated 5 out of 5 by
Reintarnated from
28 year user
Naturally, having used TurboTax for 28 years, I am happy with it. This year, there is a minor glitch that the programmers will want to fix. Upon saving a return and closing the program, in a few seconds TurboTax automatically starts up again. Closing at second time finishes the job of closing. Just a minor nuisance.
Date published: 2022-03-12
Rated 5 out of 5 by
Mjackson785 from
TurboTax change my life! I love it!
This was super easy. I had things done quickly for me. Thank you!!
Date published: 2022-03-12
Rated 1 out of 5 by
CD12345678 from
Predatory
There are so many ways that they try and add on additional fees, be very careful in reviewing your payment options and what you agree to as far as information shared. There is free filing available if you make less than 74k, their site makes it almost impossible to find. Do your research and call in and ask for a refund if they charged you and you make less than 74k.
Date published: 2022-03-12
Rated 5 out of 5 by
Brallock from
Awesome and friendly to use
Turbo Tax with friendly to use, it gave excellent explanations when asked.
Date published: 2022-03-12
Rated 5 out of 5 by
Melvinator from
Awesome
Long time user. Always easy and user friendly. Thanks
Date published: 2022-03-12
Rated 4 out of 5 by
voteDemocrat from
One glaring flaw
Generally excellent, but there is one glaring flaw. It must be made much clearer about including social security taxes using the words "social security" in the shopping list of possible incomes. It currently is not.
Date published: 2022-03-12
Rated 3 out of 5 by
12StringJ from
Not helpful for income from US Territories
I've used Turbo Tax for at least 20 years. It's great, but not very helpful for income from US Territories- you'd think they weren't even part of the US. The interface could use some updating; the start screen hasn't been updated in 10 years. Charging $25 to file state taxes is offensive.
Date published: 2022-03-12
Rated 5 out of 5 by
A1lex 20 from
Excellent service
Gregory and Steven were great. Answered all questions I had. Service is complete and made filing my taxes easier
All TurboTax® Offerings Reviews - Page 9220
Date published: 2022-03-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SJM in OK from
Worked like a Champ
I was very impressed with Turbo Tax. I originally tried using a competitor but thought I'd give Turbo Tax a try before filing. Turbo Tax allowed me to import every document I needed to file, even my investment information. It saved me from guessing which answers I needed in order to be compliant. That's a very nice piece of mind to have and I feel like it maximized my return. Next year I'll be using Turbo Tax!
Date published: 2022-03-12
Rated 5 out of 5 by
Accurate 101 from
It's fine
I've used Turbo Tax for years because it's fast, reliable, accurate, easy and it stores all my prior tax info and makes it super accessible.
Date published: 2022-03-12
Rated 5 out of 5 by
Reintarnated from
28 year user
Naturally, having used TurboTax for 28 years, I am happy with it. This year, there is a minor glitch that the programmers will want to fix. Upon saving a return and closing the program, in a few seconds TurboTax automatically starts up again. Closing at second time finishes the job of closing. Just a minor nuisance.
Date published: 2022-03-12
Rated 5 out of 5 by
Mjackson785 from
TurboTax change my life! I love it!
This was super easy. I had things done quickly for me. Thank you!!
Date published: 2022-03-12
Rated 1 out of 5 by
CD12345678 from
Predatory
There are so many ways that they try and add on additional fees, be very careful in reviewing your payment options and what you agree to as far as information shared. There is free filing available if you make less than 74k, their site makes it almost impossible to find. Do your research and call in and ask for a refund if they charged you and you make less than 74k.
Date published: 2022-03-12
Rated 5 out of 5 by
Brallock from
Awesome and friendly to use
Turbo Tax with friendly to use, it gave excellent explanations when asked.
Date published: 2022-03-12
Rated 5 out of 5 by
Melvinator from
Awesome
Long time user. Always easy and user friendly. Thanks
Date published: 2022-03-12
Rated 4 out of 5 by
voteDemocrat from
One glaring flaw
Generally excellent, but there is one glaring flaw. It must be made much clearer about including social security taxes using the words "social security" in the shopping list of possible incomes. It currently is not.
Date published: 2022-03-12
Rated 3 out of 5 by
12StringJ from
Not helpful for income from US Territories
I've used Turbo Tax for at least 20 years. It's great, but not very helpful for income from US Territories- you'd think they weren't even part of the US. The interface could use some updating; the start screen hasn't been updated in 10 years. Charging $25 to file state taxes is offensive.
Date published: 2022-03-12
Rated 5 out of 5 by
A1lex 20 from
Excellent service
Gregory and Steven were great. Answered all questions I had. Service is complete and made filing my taxes easier
All TurboTax® Offerings Reviews - Page 9220
Date published: 2022-03-12