TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is Amazing It was awesome I was having trouble an the lady helped me she was very friendly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing Been using it for years. Love it! Wouldn't use anything else
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! Had a great experience, will definitely do again and recommend
Date published: 2021-03-02
Rated 4 out of 5 by from great job again quick thorough fast clear instructions assistance appreciated
Date published: 2021-03-02
Rated 4 out of 5 by from GOOD It's sort of easy to use as long as you do a standard deduction. The stimulus will confuse a lot of people. But some how we got through it.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellence in simplicity. The systems were intuitive and cooperative, facilitaing the completion of my taxes.
Date published: 2021-03-02
Rated 1 out of 5 by from Highway Robbery You seriously wanted to take 50% of my refund to file federal and state taxes? Big shout out to the state of California for making their own easy file system FOR FREE.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax was helpful This was the first time using turbo tax in a few year. I believe its services were very helpful overall and pretty straight forward. There were a few sections that became slightly confusing and difficulty to navigate forwards and backwards when it came time to file the state income tax and federal info did not pull forward. Overall a good service and would use again. Only conflict of interest is I had a discount voucher this year for this service compared to H&R Block last year which I used.
Date published: 2021-03-02
Rated 1 out of 5 by from Turbotaz sucks horribly! This year with every update my computer did it kept taking my key to activate using all 5 downloads I have for 1 return. I also added audit defense and it took my money but with an update it popped up saying it didn't go through but yet they took my money. Then when checking the wheres my refund for federal since I filed it early and waited on my state there is no recollection of it with the IRS. Its been 2 weeks and I am still waiting for it to pop up from outer space so I can actually get my refund since everything has already been paid for. I have used turbotax since 2005 and next year will be using other software for my family and I.
Date published: 2021-03-02
Rated 5 out of 5 by from Love TurboTax! I had a wonderful experience with Dorothy tonight. She was online with me for over an hour.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9162
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Amazing It was awesome I was having trouble an the lady helped me she was very friendly
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Amazing Been using it for years. Love it! Wouldn't use anything else
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome! Had a great experience, will definitely do again and recommend
Date published: 2021-03-02
Rated 4 out of 5 by from great job again quick thorough fast clear instructions assistance appreciated
Date published: 2021-03-02
Rated 4 out of 5 by from GOOD It's sort of easy to use as long as you do a standard deduction. The stimulus will confuse a lot of people. But some how we got through it.
Date published: 2021-03-02
Rated 5 out of 5 by from Excellence in simplicity. The systems were intuitive and cooperative, facilitaing the completion of my taxes.
Date published: 2021-03-02
Rated 1 out of 5 by from Highway Robbery You seriously wanted to take 50% of my refund to file federal and state taxes? Big shout out to the state of California for making their own easy file system FOR FREE.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax was helpful This was the first time using turbo tax in a few year. I believe its services were very helpful overall and pretty straight forward. There were a few sections that became slightly confusing and difficulty to navigate forwards and backwards when it came time to file the state income tax and federal info did not pull forward. Overall a good service and would use again. Only conflict of interest is I had a discount voucher this year for this service compared to H&R Block last year which I used.
Date published: 2021-03-02
Rated 1 out of 5 by from Turbotaz sucks horribly! This year with every update my computer did it kept taking my key to activate using all 5 downloads I have for 1 return. I also added audit defense and it took my money but with an update it popped up saying it didn't go through but yet they took my money. Then when checking the wheres my refund for federal since I filed it early and waited on my state there is no recollection of it with the IRS. Its been 2 weeks and I am still waiting for it to pop up from outer space so I can actually get my refund since everything has already been paid for. I have used turbotax since 2005 and next year will be using other software for my family and I.
Date published: 2021-03-02
Rated 5 out of 5 by from Love TurboTax! I had a wonderful experience with Dorothy tonight. She was online with me for over an hour.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 9162