TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is easy They made the tax filing so easy. Turbo Tax takes you step by step, explaining details as you go. We've used this service several years in a row and are very pleased.
Date published: 2022-04-04
Rated 5 out of 5 by from Good stuff Pretty easy and clear to use. Would recommend to anyone having trouble with taxes
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax makes it easier! Less expensive than CPAs but does a thorough job. Adjusts to my changing circumstances.
Date published: 2022-04-04
Rated 3 out of 5 by from Good but not Great Overall it works well. However, I sold land and it was not intuitive as to how to input data. Also it had me input all my work deductions and then told me they were not deductible on the Federal Taxes but may be on state, except my state has no income tax. This was a preventable aggravation and a waste of time. It is helpful with tax questions but not so helpful with 'how to input' questions. I also found it to be glitchy at times. I know all this year to year and continue to use it but just be ready to do some digging here and there to find the info you need.
Date published: 2022-04-04
Rated 4 out of 5 by from easy enough easy enough , just confuse why I pay $177 when I just want to pay $39. I didn't add any extra whatsoever ..
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is AWESOME! With Tax software this advanced, you don't need to pay a CPA's high fees. I saved $600 by doing my own taxes, got all the same deductions, and was finished in about 2 hours (the very first time using Turbo Tax). I updated the numbers in the margin of last year's tax forms first to get a ballpark of whether I owed Uncle Sam several months in advance. This software caught several small oversights I would have made if I filed paper forms and calculated that I owed slightly more, avoiding a penalty once the IRS double-checked my return. Turbo Tax removes all the angst of doing your own taxes and makes filing and paying online as easy as paying a monthly utility bill.
Date published: 2022-04-04
Rated 2 out of 5 by from Poor support for separate state returns When trying to use TurboTax to file a joint federal return and separate state returns for each spouse, TurboTax wants to file non-resident returns for each taxpayer in both states. This requires going back and creating mock separate federal returns which greatly increases the chance of errors, as well as, tripling the effort. The program also does not appear to handle cases where an overpayment is made into a Roth IRA, but withdrawn before filing taxes.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax was a problem this year Turbotax was a little more difficult this year. I could not delete some forms that I did not prepare. Made it difficult for state.
Date published: 2022-04-04
Rated 1 out of 5 by from Turbo tax sucks The eperance was a pain in the but to get filed And cost me too much money
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax is awesome I typically do my own tax returns but this year's income was a bit more complex with stock buyouts, etc. The Tax Preparer from TurboTax made the process smooth.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 9140
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy They made the tax filing so easy. Turbo Tax takes you step by step, explaining details as you go. We've used this service several years in a row and are very pleased.
Date published: 2022-04-04
Rated 5 out of 5 by from Good stuff Pretty easy and clear to use. Would recommend to anyone having trouble with taxes
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo tax makes it easier! Less expensive than CPAs but does a thorough job. Adjusts to my changing circumstances.
Date published: 2022-04-04
Rated 3 out of 5 by from Good but not Great Overall it works well. However, I sold land and it was not intuitive as to how to input data. Also it had me input all my work deductions and then told me they were not deductible on the Federal Taxes but may be on state, except my state has no income tax. This was a preventable aggravation and a waste of time. It is helpful with tax questions but not so helpful with 'how to input' questions. I also found it to be glitchy at times. I know all this year to year and continue to use it but just be ready to do some digging here and there to find the info you need.
Date published: 2022-04-04
Rated 4 out of 5 by from easy enough easy enough , just confuse why I pay $177 when I just want to pay $39. I didn't add any extra whatsoever ..
Date published: 2022-04-04
Rated 5 out of 5 by from Turbo Tax is AWESOME! With Tax software this advanced, you don't need to pay a CPA's high fees. I saved $600 by doing my own taxes, got all the same deductions, and was finished in about 2 hours (the very first time using Turbo Tax). I updated the numbers in the margin of last year's tax forms first to get a ballpark of whether I owed Uncle Sam several months in advance. This software caught several small oversights I would have made if I filed paper forms and calculated that I owed slightly more, avoiding a penalty once the IRS double-checked my return. Turbo Tax removes all the angst of doing your own taxes and makes filing and paying online as easy as paying a monthly utility bill.
Date published: 2022-04-04
Rated 2 out of 5 by from Poor support for separate state returns When trying to use TurboTax to file a joint federal return and separate state returns for each spouse, TurboTax wants to file non-resident returns for each taxpayer in both states. This requires going back and creating mock separate federal returns which greatly increases the chance of errors, as well as, tripling the effort. The program also does not appear to handle cases where an overpayment is made into a Roth IRA, but withdrawn before filing taxes.
Date published: 2022-04-04
Rated 4 out of 5 by from Turbotax was a problem this year Turbotax was a little more difficult this year. I could not delete some forms that I did not prepare. Made it difficult for state.
Date published: 2022-04-04
Rated 1 out of 5 by from Turbo tax sucks The eperance was a pain in the but to get filed And cost me too much money
Date published: 2022-04-04
Rated 5 out of 5 by from TurboTax is awesome I typically do my own tax returns but this year's income was a bit more complex with stock buyouts, etc. The Tax Preparer from TurboTax made the process smooth.
Date published: 2022-04-04
All TurboTax® Offerings Reviews - Page 9140