TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Barbara has been awesome to work with Prior to Barbara being assigned to my file I had to other tax experts who never even responded to my initial messages. However, once Barbara was assigned the experience has been 10/10. She has been very helpful throughout this process and super responsive
Date published: 2022-03-17
Rated 5 out of 5 by from Have Used For The 3 Past Years - Amazing! Turbo Tax does an excellent job of walking you step by step through everything - and checks to make sure nothing is missing. Thank you for an excellent product.
Date published: 2022-03-17
Rated 4 out of 5 by from Solid Program for the Typical Taxpayer I've used TT for years and it is well organized and thorough. But the older I've gotten and the more complex my return, the more problems I've encountered. This year it pointed out the opportunity of making an IRA contribution which is much appreciated. But it also imported incorrect information from my brokerage account concerning foreign source dividends that took me several days to correct after having to talk to my broker and an outside tax accountant. I'm starting a new business this year so I'm probably going to start using my accountant fulltime.
Date published: 2022-03-17
Rated 5 out of 5 by from 12 Years With No Problems!!! Easy for a former U.S. Marine to do our taxes and have no intention to change the way we do it!!!
Date published: 2022-03-17
Rated 4 out of 5 by from Great software Only reason not 5 star is that questions are asked at the end review that were not covered in the step by step process. Can be confusing.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax makes it easy I had no problems using Turbo Tax, very easy to use.
Date published: 2022-03-17
Rated 1 out of 5 by from Confusing I was told I would need to mail in returns. The system did not let me. This was my second attempt.
Date published: 2022-03-17
Rated 4 out of 5 by from thanks experts were very helpful. thanks for the help. I have used used them 3 times.
Date published: 2022-03-17
Rated 1 out of 5 by from Unhappy with Turbo tax this year. I chose the wrong product to file. Tried to cancel purchase but would not allow and ended up $110 for self employed program even though I file the basic 1040A form.
Date published: 2022-03-17
Rated 1 out of 5 by from It's easy to use! Its was easy to navigate through the app. I would use turbo tax every year!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 9094
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Barbara has been awesome to work with Prior to Barbara being assigned to my file I had to other tax experts who never even responded to my initial messages. However, once Barbara was assigned the experience has been 10/10. She has been very helpful throughout this process and super responsive
Date published: 2022-03-17
Rated 5 out of 5 by from Have Used For The 3 Past Years - Amazing! Turbo Tax does an excellent job of walking you step by step through everything - and checks to make sure nothing is missing. Thank you for an excellent product.
Date published: 2022-03-17
Rated 4 out of 5 by from Solid Program for the Typical Taxpayer I've used TT for years and it is well organized and thorough. But the older I've gotten and the more complex my return, the more problems I've encountered. This year it pointed out the opportunity of making an IRA contribution which is much appreciated. But it also imported incorrect information from my brokerage account concerning foreign source dividends that took me several days to correct after having to talk to my broker and an outside tax accountant. I'm starting a new business this year so I'm probably going to start using my accountant fulltime.
Date published: 2022-03-17
Rated 5 out of 5 by from 12 Years With No Problems!!! Easy for a former U.S. Marine to do our taxes and have no intention to change the way we do it!!!
Date published: 2022-03-17
Rated 4 out of 5 by from Great software Only reason not 5 star is that questions are asked at the end review that were not covered in the step by step process. Can be confusing.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax makes it easy I had no problems using Turbo Tax, very easy to use.
Date published: 2022-03-17
Rated 1 out of 5 by from Confusing I was told I would need to mail in returns. The system did not let me. This was my second attempt.
Date published: 2022-03-17
Rated 4 out of 5 by from thanks experts were very helpful. thanks for the help. I have used used them 3 times.
Date published: 2022-03-17
Rated 1 out of 5 by from Unhappy with Turbo tax this year. I chose the wrong product to file. Tried to cancel purchase but would not allow and ended up $110 for self employed program even though I file the basic 1040A form.
Date published: 2022-03-17
Rated 1 out of 5 by from It's easy to use! Its was easy to navigate through the app. I would use turbo tax every year!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 9094