TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Leads you step by step. I needed to engage with a Live Turbo Tax Expert and she was great! She understood my question and we worked through it step by step. She was patient with me and explained why the numbers were as calculated.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use Fast and easy to understand and use very reliable to use
Date published: 2023-02-27
Rated 2 out of 5 by from upgraded me without having to use schedule I had to upgrade and later discovered I did not have to submit schedule that the upgrade charged me for
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to do and helpful staff Very helpfull staff. Everytime I needed help they were quick to respond and answered my questions accurately.
Date published: 2023-02-27
Rated 4 out of 5 by from Very easy to use It was very easy to use and explained answers to all of my questions
Date published: 2023-02-27
Rated 5 out of 5 by from Almost Perfect It is getting easier to use but a few questions need to be worded more precisely. For example, the question of when I was retired could have been answered either yes or no, depending on how you interpret it. Also, charging the state with card was hard because the screen was so big, I couldn't hit the blue "continue" button. (I finally figured out I had to go into settings and reduce the size of the lettering.)
Date published: 2023-02-27
Rated 5 out of 5 by from Easy filing....Again! Filing with TurboTax is quick and easy. Especially like the ability to import employee information.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is so easy to use! I have used Turbo Tax for many years and it continues to be a wonderfully easy product to use.
Date published: 2023-02-27
Rated 5 out of 5 by from TURBO TAX, THE SAVING GRACE IN A "SEA OF CHAOS" As I get older, it would be easy to blame the IRS for continuing to complicate our lives with constant changes and unexplainable results that an old guy can't understand. I have been doing taxes now for 50 years, so I have a deep frame of reference regarding taxes. Therefore, I am not finding fault with the Tax Code as a result of my age (77), I am calling out the IRS and United States Legislature because of my age and experience! It is time to simplify how "the tax man cometh"!! Turbo Tax has consistently been there to provide more and more explanations and resources to uncover the true purpose of many provisions of the Tax Code. Keep up the good work.
Date published: 2023-02-27
Rated 5 out of 5 by from Always easy, fast and accurate! I have used Turbo Tax for the last 4 years I've filed and I will never use a different software to file my taxes. I've received the best return and I trust their numbers.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Leads you step by step. I needed to engage with a Live Turbo Tax Expert and she was great! She understood my question and we worked through it step by step. She was patient with me and explained why the numbers were as calculated.
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to use Fast and easy to understand and use very reliable to use
Date published: 2023-02-27
Rated 2 out of 5 by from upgraded me without having to use schedule I had to upgrade and later discovered I did not have to submit schedule that the upgrade charged me for
Date published: 2023-02-27
Rated 5 out of 5 by from Easy to do and helpful staff Very helpfull staff. Everytime I needed help they were quick to respond and answered my questions accurately.
Date published: 2023-02-27
Rated 4 out of 5 by from Very easy to use It was very easy to use and explained answers to all of my questions
Date published: 2023-02-27
Rated 5 out of 5 by from Almost Perfect It is getting easier to use but a few questions need to be worded more precisely. For example, the question of when I was retired could have been answered either yes or no, depending on how you interpret it. Also, charging the state with card was hard because the screen was so big, I couldn't hit the blue "continue" button. (I finally figured out I had to go into settings and reduce the size of the lettering.)
Date published: 2023-02-27
Rated 5 out of 5 by from Easy filing....Again! Filing with TurboTax is quick and easy. Especially like the ability to import employee information.
Date published: 2023-02-27
Rated 5 out of 5 by from TurboTax is so easy to use! I have used Turbo Tax for many years and it continues to be a wonderfully easy product to use.
Date published: 2023-02-27
Rated 5 out of 5 by from TURBO TAX, THE SAVING GRACE IN A "SEA OF CHAOS" As I get older, it would be easy to blame the IRS for continuing to complicate our lives with constant changes and unexplainable results that an old guy can't understand. I have been doing taxes now for 50 years, so I have a deep frame of reference regarding taxes. Therefore, I am not finding fault with the Tax Code as a result of my age (77), I am calling out the IRS and United States Legislature because of my age and experience! It is time to simplify how "the tax man cometh"!! Turbo Tax has consistently been there to provide more and more explanations and resources to uncover the true purpose of many provisions of the Tax Code. Keep up the good work.
Date published: 2023-02-27
Rated 5 out of 5 by from Always easy, fast and accurate! I have used Turbo Tax for the last 4 years I've filed and I will never use a different software to file my taxes. I've received the best return and I trust their numbers.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 9074