TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from AWESOME Thanks, I had a great time filing my Tax fefund hy
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbotax had everything at my fingertips to complete my tax returns. When I ran into a challenge I was able to speak with a professional in less than 8 minutes.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and quick to use Very easy to use Turbo Tax. I will definitely use again.
Date published: 2022-02-21
Rated 5 out of 5 by from Great Easy to use, saves my information from year to year
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax helps I have been using turbo tax for four years and it’s wonderful
Date published: 2022-02-21
Rated 4 out of 5 by from Very User friendly but somewhat pricey The software is quite use friendly. The only issues I had this time were the discounted price offered & the delay with filing my state tax return. I was charged a higher price than another family member despite having used this service a lot more years & having a simpler return & then being informed that the offer was a "limited offer for a valuable customer". Also, even though I received assistance from Sarah, an agent, to some extent per my state return, she was still unaware why my state return could not be filed & somehow the chat call was dropped. Afterwards, I received an email that my case was closed rather than a follow up on a resolution or an update on when the issue could be resolved. Turbo tax should really have made the effort to inform customers of the issue rather than one having to repeatedly try to transmit the return or find out on google that other customers were having the same problem.
Date published: 2022-02-21
Rated 5 out of 5 by from First Expierence TurboTax was easy to use and easy to understand. Highly recommended. This was my first year using TurboTax- see you again next year!
Date published: 2022-02-21
Rated 2 out of 5 by from Lot of "glitches" this year! I've had more problems this year with Turbo Tax than ever before. Still trying to get my State Tax Return approved...after several tries to "Fix It". No place to enter my state of Illinois Pin Number...only a place for Federal Pin. Ugh!
Date published: 2022-02-21
Rated 5 out of 5 by from Like clockwork! Taxes haven’t been a burden since I began using TurboTax many years ago.
Date published: 2022-02-21
Rated 5 out of 5 by from Thanks TurboTax! Very informative! Turbo tax explains every aspect of the tax return process.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9063
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from AWESOME Thanks, I had a great time filing my Tax fefund hy
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! Turbotax had everything at my fingertips to complete my tax returns. When I ran into a challenge I was able to speak with a professional in less than 8 minutes.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and quick to use Very easy to use Turbo Tax. I will definitely use again.
Date published: 2022-02-21
Rated 5 out of 5 by from Great Easy to use, saves my information from year to year
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax helps I have been using turbo tax for four years and it’s wonderful
Date published: 2022-02-21
Rated 4 out of 5 by from Very User friendly but somewhat pricey The software is quite use friendly. The only issues I had this time were the discounted price offered & the delay with filing my state tax return. I was charged a higher price than another family member despite having used this service a lot more years & having a simpler return & then being informed that the offer was a "limited offer for a valuable customer". Also, even though I received assistance from Sarah, an agent, to some extent per my state return, she was still unaware why my state return could not be filed & somehow the chat call was dropped. Afterwards, I received an email that my case was closed rather than a follow up on a resolution or an update on when the issue could be resolved. Turbo tax should really have made the effort to inform customers of the issue rather than one having to repeatedly try to transmit the return or find out on google that other customers were having the same problem.
Date published: 2022-02-21
Rated 5 out of 5 by from First Expierence TurboTax was easy to use and easy to understand. Highly recommended. This was my first year using TurboTax- see you again next year!
Date published: 2022-02-21
Rated 2 out of 5 by from Lot of "glitches" this year! I've had more problems this year with Turbo Tax than ever before. Still trying to get my State Tax Return approved...after several tries to "Fix It". No place to enter my state of Illinois Pin Number...only a place for Federal Pin. Ugh!
Date published: 2022-02-21
Rated 5 out of 5 by from Like clockwork! Taxes haven’t been a burden since I began using TurboTax many years ago.
Date published: 2022-02-21
Rated 5 out of 5 by from Thanks TurboTax! Very informative! Turbo tax explains every aspect of the tax return process.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9063