TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from I like it but don't like the "assistance" Turbotax itself is easy to use and understand. If you're a newbie and have some questions (especially with COVID affecting this years taxes), their help is mediocre.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Communication! This is my 5th year with Turbo Tax and it certainly won't be my last. Consistently easy and accurate.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome experience Ease of use and great support. Technology is advanced.
Date published: 2021-03-01
Rated 3 out of 5 by from file previous years first please If I check that i haveb't filed a previous years taxes, I think you should ask if I'd like to do that.
Date published: 2021-03-01
Rated 5 out of 5 by from Jade Is Awesome! My first time using Turbo Tax and it was easy somewhat. Having the experts available make a big difference. My expert was patient, knowledgeable and kind. Step by step she helped me resolve my issue.
Date published: 2021-03-01
Rated 5 out of 5 by from Thank you TurboTax I have not done my own taxes since I retired. I was very hesitant to do so. TurboTax made it easier than I could have imagined.
Date published: 2021-03-01
Rated 5 out of 5 by from easy You can not beat free and easy. Everything was explained.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is amazing I felt completely comfortable filing my own taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Great experience I've used Turbo for 11 years and this year was the most complicated but Turbo was still very clear (and the tools are very useful).
Date published: 2021-03-01
Rated 2 out of 5 by from The Fees dude Turbo tax is super easy to use; however they really hit you with the fees. They told me how much my return would be, then told me i had to pay $50 for upgraded turbo tax. Whatever, thats fine. Then it said I had to pay $50 to file my state taxes. Okay? I guess so. Then It said I didn't need to file my state taxes, but kept the $50. Jeez. Then It said if I wanted to pay for turbo tax with my refund, there would be a $50 processing fee. What? Tell me what I need to pay up front so I'm not surprised and angry.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9063
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I like it but don't like the "assistance" Turbotax itself is easy to use and understand. If you're a newbie and have some questions (especially with COVID affecting this years taxes), their help is mediocre.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Communication! This is my 5th year with Turbo Tax and it certainly won't be my last. Consistently easy and accurate.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome experience Ease of use and great support. Technology is advanced.
Date published: 2021-03-01
Rated 3 out of 5 by from file previous years first please If I check that i haveb't filed a previous years taxes, I think you should ask if I'd like to do that.
Date published: 2021-03-01
Rated 5 out of 5 by from Jade Is Awesome! My first time using Turbo Tax and it was easy somewhat. Having the experts available make a big difference. My expert was patient, knowledgeable and kind. Step by step she helped me resolve my issue.
Date published: 2021-03-01
Rated 5 out of 5 by from Thank you TurboTax I have not done my own taxes since I retired. I was very hesitant to do so. TurboTax made it easier than I could have imagined.
Date published: 2021-03-01
Rated 5 out of 5 by from easy You can not beat free and easy. Everything was explained.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is amazing I felt completely comfortable filing my own taxes.
Date published: 2021-03-01
Rated 5 out of 5 by from Great experience I've used Turbo for 11 years and this year was the most complicated but Turbo was still very clear (and the tools are very useful).
Date published: 2021-03-01
Rated 2 out of 5 by from The Fees dude Turbo tax is super easy to use; however they really hit you with the fees. They told me how much my return would be, then told me i had to pay $50 for upgraded turbo tax. Whatever, thats fine. Then it said I had to pay $50 to file my state taxes. Okay? I guess so. Then It said I didn't need to file my state taxes, but kept the $50. Jeez. Then It said if I wanted to pay for turbo tax with my refund, there would be a $50 processing fee. What? Tell me what I need to pay up front so I'm not surprised and angry.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9063