TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easr I like having everything done online. I'm able to access each years taxes online.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and Effective I am new to filing my own taxes. Their user interface was seamless and the tax experts who helped me with my questions were very informative.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax review While the man was a bit rough to understand, he was very kind, hospitable and made sure I knew he was trying to get me my max refund.
Date published: 2022-02-21
Rated 4 out of 5 by from Great experience but, I had some troubles. I am an investor and this past year I started investing in cryptocurrency. It was the most frustrating thing to enter. I uploaded my document and it was successful. When I went to fill it told me I had to review it because something was wrong. The numbers were correct but, it would not clear off so I could file. I had to pay more money so that I could speak with an agent which was frustrating. I spoke with three agents. They all were very kind but the first two could not help me. The last one told me that the system did not work properly when trying to upload documents for stocks. He told me I would have to delete it and manually type them in (which was what it was trying to avoid). I did this and it brought up the review message again! luckily it let me bypass it this time. I wish TurboTax gave you one call with an agent when you pay the $69. I will definitely use this site again because I have used it for many years. It usually is super easy and quick. It becomes more complicated when you are an investor.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awsome! Very easy and informative to use! It has a navigational guiding system that will assist you along the way!
Date published: 2022-02-21
Rated 5 out of 5 by from This was neat! Donna the agent was very nice, and helpful. I have never used an online agent, and now I am more experienced with the Tax season.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy. Turbo Tax was really easy and made even easier by the online experts that walked me through the entire process.
Date published: 2022-02-21
Rated 5 out of 5 by from Still great as always! Since I don't have my small business anymore, and my accountant, I'm back to using Turbotax again. Just as great as it was before.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax Deluxe was quick and easy While my taxes were a little more complicated with a) retirement, b) consulting income and c) 401(k) rollover, I found that TurboTax Deluxe Online was all I needed. It was quick and easy, asked logical questions and helped me complete my joint return in little over an hour. I've used TurboTax for years and have never had a complaint.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax's Simplistic Services I filed my taxes with little to no difficulties. I seemed to be able to get a better return than last year!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9031
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easr I like having everything done online. I'm able to access each years taxes online.
Date published: 2022-02-21
Rated 5 out of 5 by from Easy and Effective I am new to filing my own taxes. Their user interface was seamless and the tax experts who helped me with my questions were very informative.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax review While the man was a bit rough to understand, he was very kind, hospitable and made sure I knew he was trying to get me my max refund.
Date published: 2022-02-21
Rated 4 out of 5 by from Great experience but, I had some troubles. I am an investor and this past year I started investing in cryptocurrency. It was the most frustrating thing to enter. I uploaded my document and it was successful. When I went to fill it told me I had to review it because something was wrong. The numbers were correct but, it would not clear off so I could file. I had to pay more money so that I could speak with an agent which was frustrating. I spoke with three agents. They all were very kind but the first two could not help me. The last one told me that the system did not work properly when trying to upload documents for stocks. He told me I would have to delete it and manually type them in (which was what it was trying to avoid). I did this and it brought up the review message again! luckily it let me bypass it this time. I wish TurboTax gave you one call with an agent when you pay the $69. I will definitely use this site again because I have used it for many years. It usually is super easy and quick. It becomes more complicated when you are an investor.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo tax is awsome! Very easy and informative to use! It has a navigational guiding system that will assist you along the way!
Date published: 2022-02-21
Rated 5 out of 5 by from This was neat! Donna the agent was very nice, and helpful. I have never used an online agent, and now I am more experienced with the Tax season.
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is easy. Turbo Tax was really easy and made even easier by the online experts that walked me through the entire process.
Date published: 2022-02-21
Rated 5 out of 5 by from Still great as always! Since I don't have my small business anymore, and my accountant, I'm back to using Turbotax again. Just as great as it was before.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax Deluxe was quick and easy While my taxes were a little more complicated with a) retirement, b) consulting income and c) 401(k) rollover, I found that TurboTax Deluxe Online was all I needed. It was quick and easy, asked logical questions and helped me complete my joint return in little over an hour. I've used TurboTax for years and have never had a complaint.
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax's Simplistic Services I filed my taxes with little to no difficulties. I seemed to be able to get a better return than last year!
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 9031