TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
herosdad from
TurboTax login is complicated
When I tried to used the login from last year it said it was incorrect. Created new login went to log back in next day and it said information I created and wrote down was incorrect. Had to do this 3 times before it finally worked
Date published: 2022-04-18
Rated 5 out of 5 by
Jinj123 from
Great Way to File Taxes
I love how it connects everything and makes it as easy a possible to file. Takes you step by step through everything.
Date published: 2022-04-18
Rated 5 out of 5 by
Done041822 from
Awesome
User friendly with chat capabilities for instance feedback
Date published: 2022-04-18
Rated 4 out of 5 by
NewbbieTX from
Good experience
I had a good experience using this product/service. The only drawback was with importing of documents, which did not work 100% of the time.
Date published: 2022-04-18
Rated 5 out of 5 by
2021 Graceman from
Turbo Tax is great
Easy to use and helpful in directing me to areas that I needed to address.
Date published: 2022-04-18
Rated 1 out of 5 by
MattD23 from
TurboTax doesn't warn about necessary upgrades
TurboTax not only force me to upgrade to their Premium version for having claimed unemployment benefits the previous year (something I did not have to do last year). They also upcharged me ridiculously. The price for the premium was $60 but I was charged $60 each for my state and federal returns as well as a fee for taking those payments straight from my refund? Had I known I would've just paid with card, but paying with your return was the recommended option.
Date published: 2022-04-18
Rated 5 out of 5 by
MelissaT13 from
Amazing Help from Vicki!
Vicki was amazing. She helped me in a big way and made sure I did not make a financial, costly mistake.
Date published: 2022-04-18
Rated 2 out of 5 by
clbritton74 from
Trouble
Had trouble with getting my returns accepted. Could not get help through here
Date published: 2022-04-18
Rated 5 out of 5 by
Aliclay from
Thorough and Reliable
I feel confident in filing my returns with Turbo Tax. I feel they are thorough in getting me the most out of my return and reliable in their knowledge.
Date published: 2022-04-18
Rated 5 out of 5 by
ReRi27 from
TurboTax is useful
A friend help prepared it for me and it was very understandable
All TurboTax® Offerings Reviews - Page 9031
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
herosdad from
TurboTax login is complicated
When I tried to used the login from last year it said it was incorrect. Created new login went to log back in next day and it said information I created and wrote down was incorrect. Had to do this 3 times before it finally worked
Date published: 2022-04-18
Rated 5 out of 5 by
Jinj123 from
Great Way to File Taxes
I love how it connects everything and makes it as easy a possible to file. Takes you step by step through everything.
Date published: 2022-04-18
Rated 5 out of 5 by
Done041822 from
Awesome
User friendly with chat capabilities for instance feedback
Date published: 2022-04-18
Rated 4 out of 5 by
NewbbieTX from
Good experience
I had a good experience using this product/service. The only drawback was with importing of documents, which did not work 100% of the time.
Date published: 2022-04-18
Rated 5 out of 5 by
2021 Graceman from
Turbo Tax is great
Easy to use and helpful in directing me to areas that I needed to address.
Date published: 2022-04-18
Rated 1 out of 5 by
MattD23 from
TurboTax doesn't warn about necessary upgrades
TurboTax not only force me to upgrade to their Premium version for having claimed unemployment benefits the previous year (something I did not have to do last year). They also upcharged me ridiculously. The price for the premium was $60 but I was charged $60 each for my state and federal returns as well as a fee for taking those payments straight from my refund? Had I known I would've just paid with card, but paying with your return was the recommended option.
Date published: 2022-04-18
Rated 5 out of 5 by
MelissaT13 from
Amazing Help from Vicki!
Vicki was amazing. She helped me in a big way and made sure I did not make a financial, costly mistake.
Date published: 2022-04-18
Rated 2 out of 5 by
clbritton74 from
Trouble
Had trouble with getting my returns accepted. Could not get help through here
Date published: 2022-04-18
Rated 5 out of 5 by
Aliclay from
Thorough and Reliable
I feel confident in filing my returns with Turbo Tax. I feel they are thorough in getting me the most out of my return and reliable in their knowledge.
Date published: 2022-04-18
Rated 5 out of 5 by
ReRi27 from
TurboTax is useful
A friend help prepared it for me and it was very understandable
All TurboTax® Offerings Reviews - Page 9031
Date published: 2022-04-18