TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Good service Good service. Very helpful. Will definitely use again. And will highly recommend to all of my friends and family for their tax preparing needs.
Date published: 2022-02-21
Rated 5 out of 5 by from helpful associate was very helpful well I was having a hard time with it all but Kaci was a great help
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is quick and easy! Using Turbo Tax is so easy, they walk you through all of the questions and you are done in no time!
Date published: 2022-02-21
Rated 5 out of 5 by from Used TT since I was 16 TurboTax is quick and efficient, lucky to use it for 7 years now
Date published: 2022-02-21
Rated 5 out of 5 by from good deal! simple and easy to do with having an accountant do it
Date published: 2022-02-21
Rated 4 out of 5 by from Easy to use. Easy to get help when needed!!! I breezed through the process until the review came up. I was not sure how to answer the question so I called and got prompt help. I feel confident my return is done correct and it is on its way.
Date published: 2022-02-21
Rated 2 out of 5 by from Only just better than doing taxes manually I have used TurboTax for Business for several years now and I feel that the program is becoming less reliable every year. We have migrated a few companies to accountants due to complexities; however, simple LLCs are still on TurboTax. Basically, even after entering all requested data carefully, the program fails to populate critical areas reliably. I needed to override approximately 100 entries just to get an accurate return. This is not acceptable for a bit of software kids might through together in a garage, let alone a professional product. I gave them 2 stars because they can e-file and create a pdf (yeah, I'm being generous).
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is easy and Great 100% So easy all the information you need and all answers to my questions all in one.
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It was fast and easy thank u so much for being nice
Date published: 2022-02-21
Rated 4 out of 5 by from Good services, but increasing charges every time Turbotax is one of the smoothest tax return services out there. I'm sure like me, many of us use it for the convenience and to take the headaches out of completing tedious tax forms. In recent years, I feel that costs of this services have been steadily climbing. As someone with a more complex return with stocks & crypto, but not a ton of assets, I feel that paying $100 each year to file my return takes advantage of young working individuals like me. My capital gains haven't even exceeded more than what turbo tax charges me to file. It's discouraging for any young adults wanting to build generational wealth and build their portfolio of assets. About $50 of this charge was for the convenience of filing my federal and state together. If I chose not to take on the charge, the site would delete my state return info and make me start over. It feels more like I'm being pressured into paying more than an actual straightforward service. If there was a service that had less hidden fees, I would rather pick that over turbotax.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8916
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good service Good service. Very helpful. Will definitely use again. And will highly recommend to all of my friends and family for their tax preparing needs.
Date published: 2022-02-21
Rated 5 out of 5 by from helpful associate was very helpful well I was having a hard time with it all but Kaci was a great help
Date published: 2022-02-21
Rated 5 out of 5 by from Turbo Tax is quick and easy! Using Turbo Tax is so easy, they walk you through all of the questions and you are done in no time!
Date published: 2022-02-21
Rated 5 out of 5 by from Used TT since I was 16 TurboTax is quick and efficient, lucky to use it for 7 years now
Date published: 2022-02-21
Rated 5 out of 5 by from good deal! simple and easy to do with having an accountant do it
Date published: 2022-02-21
Rated 4 out of 5 by from Easy to use. Easy to get help when needed!!! I breezed through the process until the review came up. I was not sure how to answer the question so I called and got prompt help. I feel confident my return is done correct and it is on its way.
Date published: 2022-02-21
Rated 2 out of 5 by from Only just better than doing taxes manually I have used TurboTax for Business for several years now and I feel that the program is becoming less reliable every year. We have migrated a few companies to accountants due to complexities; however, simple LLCs are still on TurboTax. Basically, even after entering all requested data carefully, the program fails to populate critical areas reliably. I needed to override approximately 100 entries just to get an accurate return. This is not acceptable for a bit of software kids might through together in a garage, let alone a professional product. I gave them 2 stars because they can e-file and create a pdf (yeah, I'm being generous).
Date published: 2022-02-21
Rated 5 out of 5 by from TurboTax is easy and Great 100% So easy all the information you need and all answers to my questions all in one.
Date published: 2022-02-21
Rated 5 out of 5 by from Awesome It was fast and easy thank u so much for being nice
Date published: 2022-02-21
Rated 4 out of 5 by from Good services, but increasing charges every time Turbotax is one of the smoothest tax return services out there. I'm sure like me, many of us use it for the convenience and to take the headaches out of completing tedious tax forms. In recent years, I feel that costs of this services have been steadily climbing. As someone with a more complex return with stocks & crypto, but not a ton of assets, I feel that paying $100 each year to file my return takes advantage of young working individuals like me. My capital gains haven't even exceeded more than what turbo tax charges me to file. It's discouraging for any young adults wanting to build generational wealth and build their portfolio of assets. About $50 of this charge was for the convenience of filing my federal and state together. If I chose not to take on the charge, the site would delete my state return info and make me start over. It feels more like I'm being pressured into paying more than an actual straightforward service. If there was a service that had less hidden fees, I would rather pick that over turbotax.
Date published: 2022-02-21
All TurboTax® Offerings Reviews - Page 8916