TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from My eyes hurt It wasn't quite as quick as projected at the outset, did interact with virtual assistance and that helped. Somehow the fees add up and not so excited about how many exchanges of information and approvals need to be accomplished to complete the task.With that said its done some four plus hours later.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax makes filing easy No only does the step by step guidance make the process of filing easier, the access to further clarification when something is in question, is very helpful.
Date published: 2023-02-27
Rated 2 out of 5 by from Hard to use, no help for student Hard to use and navigate the portals. As a student, it is hard to figure out if there is any educational help I can get. As a intern who is forced to be an independent contractor, it is hard to figure out how I can get tax help.
Date published: 2023-02-27
Rated 4 out of 5 by from Great except for lack of Direct Deposit option Worked well. One issue: I'm filing a tax return for a previous year. E-filing is not an option. All good. I have a refund due. When I print the return there is a component to elect Direct Bank Deposit. Issue is that TurboTax does not give me the opportunity to fill in my bank information. Presuming this is because of the no e-file option. So, I am left writing this info on the tax return itself before emailing and hoping the IRS scanner or individual sees this. But, who knows. It's important because a check in the mail is always A RISKY PROPOSITION. Would be cool if Intuit solved for this situation.
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing thank you for the ease and making it easy. we appreciate it.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is so easy to use Great to use and easy to work with. Thank you so much.
Date published: 2023-02-27
Rated 2 out of 5 by from need to match Tax laws Publication 525, needs to match with the Tax log, if they did - I wouldn't need to have help to close out my taxes
Date published: 2023-02-27
Rated 4 out of 5 by from Easier than ever! Easier than ever! A lot more user friendly and easy to undersstand
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and easy Quick, easy, straight forward. Anyone can do this.
Date published: 2023-02-27
Rated 5 out of 5 by from A very good product The ease of use is Top Notch. The explanations are easy to understand.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8897
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from My eyes hurt It wasn't quite as quick as projected at the outset, did interact with virtual assistance and that helped. Somehow the fees add up and not so excited about how many exchanges of information and approvals need to be accomplished to complete the task.With that said its done some four plus hours later.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo Tax makes filing easy No only does the step by step guidance make the process of filing easier, the access to further clarification when something is in question, is very helpful.
Date published: 2023-02-27
Rated 2 out of 5 by from Hard to use, no help for student Hard to use and navigate the portals. As a student, it is hard to figure out if there is any educational help I can get. As a intern who is forced to be an independent contractor, it is hard to figure out how I can get tax help.
Date published: 2023-02-27
Rated 4 out of 5 by from Great except for lack of Direct Deposit option Worked well. One issue: I'm filing a tax return for a previous year. E-filing is not an option. All good. I have a refund due. When I print the return there is a component to elect Direct Bank Deposit. Issue is that TurboTax does not give me the opportunity to fill in my bank information. Presuming this is because of the no e-file option. So, I am left writing this info on the tax return itself before emailing and hoping the IRS scanner or individual sees this. But, who knows. It's important because a check in the mail is always A RISKY PROPOSITION. Would be cool if Intuit solved for this situation.
Date published: 2023-02-27
Rated 5 out of 5 by from Amazing thank you for the ease and making it easy. we appreciate it.
Date published: 2023-02-27
Rated 5 out of 5 by from Turbo tax is so easy to use Great to use and easy to work with. Thank you so much.
Date published: 2023-02-27
Rated 2 out of 5 by from need to match Tax laws Publication 525, needs to match with the Tax log, if they did - I wouldn't need to have help to close out my taxes
Date published: 2023-02-27
Rated 4 out of 5 by from Easier than ever! Easier than ever! A lot more user friendly and easy to undersstand
Date published: 2023-02-27
Rated 5 out of 5 by from Quick and easy Quick, easy, straight forward. Anyone can do this.
Date published: 2023-02-27
Rated 5 out of 5 by from A very good product The ease of use is Top Notch. The explanations are easy to understand.
Date published: 2023-02-27
All TurboTax® Offerings Reviews - Page 8897