TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo tax is awesome User friendly easy and fast to use highly recommended
Date published: 2023-02-12
Rated 5 out of 5 by from Thank you turbo tax The live turbo tax experience with Mrs./Ms. Brenda relieved my anxieties. She was kind, humble, and showed excellent customer service skills as well as walked me thru my troubles with filling.
Date published: 2023-02-12
Rated 4 out of 5 by from Easy enough for basic filing I did have to speak with an agent and she was exceptionally helpful, polite and knowledgeable and she got my questions answered quick.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo tax is the best They are so helpful and make filing your taxes so easy!
Date published: 2023-02-12
Rated 1 out of 5 by from Disappointed This Year Long time TurboTax user, but highly frustrated this year. The TT software is adding a figure into W2 Box 10 (even though it is blank) in TurboTax Online this year for Deferred Compensation when sending the files to the IRS, causing a rejection by the IRS with Code FW2-001-02 (known issue per TT forums). The only way to fix it is to use the TurboTax software, which allows you to view and manually fix that phantom figure being added by TurboTax to the W2 before filing. But this manual fix is not possible with TurboTax Online, and the reps at TurboTax won't provide a promo code for downloading a complimentary copy of the software as the only known workaround. So two weeks of working with TurboTax on this issue, and I still can't file my taxes, due to an admitted bug in their software.
Date published: 2023-02-12
Rated 3 out of 5 by from Cool Good. GJ jdkskaoa82n4brbxnzo2n2ur7cucbdnem2kkskxjcjcn
Date published: 2023-02-12
Rated 5 out of 5 by from Great Turbo tax was easy to follow and very thorough. I am glad to be using for yet another year.
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to use Always easy to use and transferring data between years and forms is extremely helpful
Date published: 2023-02-12
Rated 3 out of 5 by from Great service but lots of browser issues It was difficult to complete taxes. I think they need more server capacity. It seems to get bogged down a lot.
Date published: 2023-02-12
Rated 5 out of 5 by from awesome i go to two formats to compare but always use turbo tax
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 8865
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome User friendly easy and fast to use highly recommended
Date published: 2023-02-12
Rated 5 out of 5 by from Thank you turbo tax The live turbo tax experience with Mrs./Ms. Brenda relieved my anxieties. She was kind, humble, and showed excellent customer service skills as well as walked me thru my troubles with filling.
Date published: 2023-02-12
Rated 4 out of 5 by from Easy enough for basic filing I did have to speak with an agent and she was exceptionally helpful, polite and knowledgeable and she got my questions answered quick.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo tax is the best They are so helpful and make filing your taxes so easy!
Date published: 2023-02-12
Rated 1 out of 5 by from Disappointed This Year Long time TurboTax user, but highly frustrated this year. The TT software is adding a figure into W2 Box 10 (even though it is blank) in TurboTax Online this year for Deferred Compensation when sending the files to the IRS, causing a rejection by the IRS with Code FW2-001-02 (known issue per TT forums). The only way to fix it is to use the TurboTax software, which allows you to view and manually fix that phantom figure being added by TurboTax to the W2 before filing. But this manual fix is not possible with TurboTax Online, and the reps at TurboTax won't provide a promo code for downloading a complimentary copy of the software as the only known workaround. So two weeks of working with TurboTax on this issue, and I still can't file my taxes, due to an admitted bug in their software.
Date published: 2023-02-12
Rated 3 out of 5 by from Cool Good. GJ jdkskaoa82n4brbxnzo2n2ur7cucbdnem2kkskxjcjcn
Date published: 2023-02-12
Rated 5 out of 5 by from Great Turbo tax was easy to follow and very thorough. I am glad to be using for yet another year.
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to use Always easy to use and transferring data between years and forms is extremely helpful
Date published: 2023-02-12
Rated 3 out of 5 by from Great service but lots of browser issues It was difficult to complete taxes. I think they need more server capacity. It seems to get bogged down a lot.
Date published: 2023-02-12
Rated 5 out of 5 by from awesome i go to two formats to compare but always use turbo tax
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 8865