TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax A+ Pretty easy and straight forward. Hopefully I will not have all the issues everyone is complaining about
Date published: 2021-02-26
Rated 2 out of 5 by from 2 Hours on phone trying to file state. Sch. E I spent about 2 hours on the phone with a tech trying to file because of problems with $20 state filing fee. Also, If you have a rental and do the "walk through" it doesn't take you to your schedule E deductions. Difficult to contact customer support.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo is the best for doing taxes It was easy to follow instructions and if I had questions I could ask and get answers quickly
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is easy to use I like Turbo tax because it is reasonably priced and easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Simple to use! Easy to use, guides you step by step. Very efficient!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo rating Much better improved than the past few years I liked the process
Date published: 2021-02-26
Rated 3 out of 5 by from New look to TurboTax Online I've used TurboTax for several years now. Preferred the previous format. It was alot more user-friendly and responsive. This wasn't terrible, but a bit more difficult to understand, and alot less "fun"- enough that I kept wondering if the program might have been hacked- and I had just handed over my entire financial identity!!! The State program didn't do a good job of completing calculations that it entirely took care of in previous years. It was extra tricky because it doesn't fill in the actual form until the end- so you don't have access to the figures you need to calculate percentages. TurboTax, why would you do that?
Date published: 2021-02-26
Rated 5 out of 5 by from I Highly Recommend Turbo Tax! I have used Turbo Tax for 7 years now and I love how easy it is! There are great explanations for why or why not you qualify for particular situations and they have help available if you need it. Especially if you have a simple tax return I highly recommend Turbo Tax!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax It was easy to file using step by step instructions and best of all it was free.
Date published: 2021-02-26
Rated 5 out of 5 by from This is a perfect way to do taxes I'm not to literate with this stuff but it became easy.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8831
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax A+ Pretty easy and straight forward. Hopefully I will not have all the issues everyone is complaining about
Date published: 2021-02-26
Rated 2 out of 5 by from 2 Hours on phone trying to file state. Sch. E I spent about 2 hours on the phone with a tech trying to file because of problems with $20 state filing fee. Also, If you have a rental and do the "walk through" it doesn't take you to your schedule E deductions. Difficult to contact customer support.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo is the best for doing taxes It was easy to follow instructions and if I had questions I could ask and get answers quickly
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo Tax is easy to use I like Turbo tax because it is reasonably priced and easy to use.
Date published: 2021-02-26
Rated 5 out of 5 by from Simple to use! Easy to use, guides you step by step. Very efficient!
Date published: 2021-02-26
Rated 4 out of 5 by from Turbo rating Much better improved than the past few years I liked the process
Date published: 2021-02-26
Rated 3 out of 5 by from New look to TurboTax Online I've used TurboTax for several years now. Preferred the previous format. It was alot more user-friendly and responsive. This wasn't terrible, but a bit more difficult to understand, and alot less "fun"- enough that I kept wondering if the program might have been hacked- and I had just handed over my entire financial identity!!! The State program didn't do a good job of completing calculations that it entirely took care of in previous years. It was extra tricky because it doesn't fill in the actual form until the end- so you don't have access to the figures you need to calculate percentages. TurboTax, why would you do that?
Date published: 2021-02-26
Rated 5 out of 5 by from I Highly Recommend Turbo Tax! I have used Turbo Tax for 7 years now and I love how easy it is! There are great explanations for why or why not you qualify for particular situations and they have help available if you need it. Especially if you have a simple tax return I highly recommend Turbo Tax!
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax It was easy to file using step by step instructions and best of all it was free.
Date published: 2021-02-26
Rated 5 out of 5 by from This is a perfect way to do taxes I'm not to literate with this stuff but it became easy.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8831