TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Awesome Just Awesome! Its was super easy to use and file!!
Date published: 2023-02-28
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is very user friendly. I would recommend anyone to use it
Date published: 2023-02-28
Rated 3 out of 5 by from Filing fees becoming excessive I used Turbotax this year just out of convenience due to the business of going through a divorce. I've used Taxslayer in the past and will again going forward. The fees from Turbotax are becoming excessive and not worth the service in my opinion. Easy t use, but expensive. I'll return to taxslayer for future years.
Date published: 2023-02-28
Rated 2 out of 5 by from Not the easiest software. Honestly, I think the H&R Block software is much easier to use.
Date published: 2023-02-28
Rated 3 out of 5 by from Turbo Tax did not meet my expectation. I was charged way more than the $38.00 I agreed to pay for this tax service. By the time I was done entering my bank info, the charges were up to $128.00. I could have had a professional do my taxes for that amount. The live agent wasn't able to answer the question I had either.
Date published: 2023-02-28
Rated 4 out of 5 by from Mostly Awesome Usually an easy way to do my taxes. One hick-up is I have been asked two years in a row to withdraw HSA funds as it tells me I have made too great a contribution. HSA says this is common and a feature that needs some attention. Otherwise, it is a great product!
Date published: 2023-02-28
Rated 5 out of 5 by from Tubo Tax makes my feel good all over!!!!! i felt so confident in my return numbers, i did not use the expert. i like how it shows you how they came up with there numbers.
Date published: 2023-02-28
Rated 5 out of 5 by from Simple and Easy Very easy to file my return. Especially like the ability to upload files.
Date published: 2023-02-28
Rated 1 out of 5 by from TurboTax is not good TurboTax tries to implement fees at any chance, and I often experienced issues while trying to file. I had to redo my returns at least 2 times and although I registered to do free filing, I still paid $120. However, the agents that were there to assist were very helpful.
Date published: 2023-02-28
Rated 5 out of 5 by from Really a great tool to get your taxes done. I've been using TurboTax for over 5 years and I find it very helpful. The only thing I'm not so happy about is add-ons. I find them annoying and hidden.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8804
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Awesome Just Awesome! Its was super easy to use and file!!
Date published: 2023-02-28
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is very user friendly. I would recommend anyone to use it
Date published: 2023-02-28
Rated 3 out of 5 by from Filing fees becoming excessive I used Turbotax this year just out of convenience due to the business of going through a divorce. I've used Taxslayer in the past and will again going forward. The fees from Turbotax are becoming excessive and not worth the service in my opinion. Easy t use, but expensive. I'll return to taxslayer for future years.
Date published: 2023-02-28
Rated 2 out of 5 by from Not the easiest software. Honestly, I think the H&R Block software is much easier to use.
Date published: 2023-02-28
Rated 3 out of 5 by from Turbo Tax did not meet my expectation. I was charged way more than the $38.00 I agreed to pay for this tax service. By the time I was done entering my bank info, the charges were up to $128.00. I could have had a professional do my taxes for that amount. The live agent wasn't able to answer the question I had either.
Date published: 2023-02-28
Rated 4 out of 5 by from Mostly Awesome Usually an easy way to do my taxes. One hick-up is I have been asked two years in a row to withdraw HSA funds as it tells me I have made too great a contribution. HSA says this is common and a feature that needs some attention. Otherwise, it is a great product!
Date published: 2023-02-28
Rated 5 out of 5 by from Tubo Tax makes my feel good all over!!!!! i felt so confident in my return numbers, i did not use the expert. i like how it shows you how they came up with there numbers.
Date published: 2023-02-28
Rated 5 out of 5 by from Simple and Easy Very easy to file my return. Especially like the ability to upload files.
Date published: 2023-02-28
Rated 1 out of 5 by from TurboTax is not good TurboTax tries to implement fees at any chance, and I often experienced issues while trying to file. I had to redo my returns at least 2 times and although I registered to do free filing, I still paid $120. However, the agents that were there to assist were very helpful.
Date published: 2023-02-28
Rated 5 out of 5 by from Really a great tool to get your taxes done. I've been using TurboTax for over 5 years and I find it very helpful. The only thing I'm not so happy about is add-ons. I find them annoying and hidden.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 8804