TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Service as expected I am a long time TurboTax user and am always satisfied with the service provided.
Date published: 2023-03-01
Rated 5 out of 5 by from 27th year using TurboTax This is the 27th year in a row that we've used TurboTax. TurboTax makes filing easy by allowing us to import almost everything. TurboTax has been a great tool every year.
Date published: 2023-03-01
Rated 5 out of 5 by from Great Supportive , helpful with issues I had . Easy great
Date published: 2023-03-01
Rated 5 out of 5 by from Wonderful Easy to use, very thorough!`I have used TurboTax w/ small business and now into retirement
Date published: 2023-03-01
Rated 5 out of 5 by from Peter was great to work with! My expert Peter, was responsive, friendly, personal and did a great job on my taxes!
Date published: 2023-03-01
Rated 3 out of 5 by from hard work to talk to experts The program itself worked fine. I paid extra so I could talk to a tax expert but it always took a long time and certainly not on demand as advertised on their website. I kept getting stuck with program experts who were not tax experts but would try to give me tax advice (because all the tax experts engaged?). When trying to find out about information about money spent the previous year for start up costs of our new business, the guy actually said to me, well you put the cart before the horse! So I was meant to open the airbnb and then buy the furniture for it?? And of course, once I finally got through to a tax expert after going around and around in circles with the programer, I got a straight and coherent answer. The struggle is to talk to the tax experts!
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax saved the 2022 tax year. My over all experience is 4 stars. I did not give the first star for 2 reasons. The first is the first time speaking with a lady representative to set up my live review. I could here annoyance in her tone as she went through my documents and told me that my notes and items needed to be graghed and organized that the tax experts where not going to do the work for me. I had only placed my notes and items to show proof. I also was not sure what all was needed. In the past I had wrote dates and times on a calendar and sent it in and the tax experts did their magic. The cost to file was $500. I was not pleased with this. Especially since the work as the lady said was not going to be done for me. I was lost and I was afraid to make a mark somewhere that could cost me more money or worse IRS at my door for something I did not intend to have done. David was great with helping me get everything in order. He took away the anxiety and made me feel better about what I had supplied for him to review.
Date published: 2023-03-01
Rated 5 out of 5 by from Faithful User! Ive been using turbo maybe the last 6 years and even with added self employment, purchased homes, additional kids, its always super fast and easy to use!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax is great! Fast, easy to follow, I highly recommend this software
Date published: 2023-03-01
Rated 5 out of 5 by from I love it I have great time doing my taxes in my free time at home..I just love it ..Thanks alot turbo tax team!
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8658
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Service as expected I am a long time TurboTax user and am always satisfied with the service provided.
Date published: 2023-03-01
Rated 5 out of 5 by from 27th year using TurboTax This is the 27th year in a row that we've used TurboTax. TurboTax makes filing easy by allowing us to import almost everything. TurboTax has been a great tool every year.
Date published: 2023-03-01
Rated 5 out of 5 by from Great Supportive , helpful with issues I had . Easy great
Date published: 2023-03-01
Rated 5 out of 5 by from Wonderful Easy to use, very thorough!`I have used TurboTax w/ small business and now into retirement
Date published: 2023-03-01
Rated 5 out of 5 by from Peter was great to work with! My expert Peter, was responsive, friendly, personal and did a great job on my taxes!
Date published: 2023-03-01
Rated 3 out of 5 by from hard work to talk to experts The program itself worked fine. I paid extra so I could talk to a tax expert but it always took a long time and certainly not on demand as advertised on their website. I kept getting stuck with program experts who were not tax experts but would try to give me tax advice (because all the tax experts engaged?). When trying to find out about information about money spent the previous year for start up costs of our new business, the guy actually said to me, well you put the cart before the horse! So I was meant to open the airbnb and then buy the furniture for it?? And of course, once I finally got through to a tax expert after going around and around in circles with the programer, I got a straight and coherent answer. The struggle is to talk to the tax experts!
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax saved the 2022 tax year. My over all experience is 4 stars. I did not give the first star for 2 reasons. The first is the first time speaking with a lady representative to set up my live review. I could here annoyance in her tone as she went through my documents and told me that my notes and items needed to be graghed and organized that the tax experts where not going to do the work for me. I had only placed my notes and items to show proof. I also was not sure what all was needed. In the past I had wrote dates and times on a calendar and sent it in and the tax experts did their magic. The cost to file was $500. I was not pleased with this. Especially since the work as the lady said was not going to be done for me. I was lost and I was afraid to make a mark somewhere that could cost me more money or worse IRS at my door for something I did not intend to have done. David was great with helping me get everything in order. He took away the anxiety and made me feel better about what I had supplied for him to review.
Date published: 2023-03-01
Rated 5 out of 5 by from Faithful User! Ive been using turbo maybe the last 6 years and even with added self employment, purchased homes, additional kids, its always super fast and easy to use!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax is great! Fast, easy to follow, I highly recommend this software
Date published: 2023-03-01
Rated 5 out of 5 by from I love it I have great time doing my taxes in my free time at home..I just love it ..Thanks alot turbo tax team!
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8658