TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from AWESOME GOOD SUPPORT ON ALL OF THE THE REQUIRED INFORMATION
Date published: 2021-04-12
Rated 5 out of 5 by from Would recommend It's easy to use, updated, efficient and economical.
Date published: 2021-04-12
Rated 4 out of 5 by from Fairly easy and friendly to use For the most part I like that if I get stuck on a problem since I'm filing without a professional they provide helpful tips and where to find the information in your forms or websites that would have that information available for you. My only issue is that sometimes when i feel like i messed up, there wasn't a way to go back after it's confirmed for some information, like the tax relief information, but everything else it double and triple checked for correctness.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome Fairly easy and fast And it was an easy process for the most part
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome! Easy to input and get more refund. I loved it! I have been using for this more than decade.
Date published: 2021-04-12
Rated 1 out of 5 by from horrible On Fidelity advertised as free. Federal And State Returns then when I completed Turbo Tax Charged ME 125.00 gAVE ME CHILD CAR SEAT CREDIT ON STATE RETURN in error I will have to use white out to correct
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great! I have used it for years. I have used Turbo Tax for years and love how easy it makes filing my taxes!!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Easy to Navigate & use. Very helpful & useful step by step instructions
Date published: 2021-04-12
Rated 4 out of 5 by from Adequate Does the taxes, but in my case navigating is a little awkward. The search in step by step is lacking. I had to maximize my SEP contribution in forms this time for some reason. I would recommend flagging all important topics when you get to them so you can go back and review them later because otherwise it's sometimes hard to find your way back otherwise. Also, be sure to check your e-mail to make sure the return was accepted. My 2018 return was rejected because another person wrongly claimed my daughter as a dependent. An e-mail went to my Junk box and I didn't find out my return had not been submitted until a year later. This led to me having to mail a paper claim in 2019 and a huge delay due to covid for that year and even affected my stimulus check as a result.
Date published: 2021-04-12
Rated 4 out of 5 by from Great product. Great to see big money company looking out for the little guy.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 864
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME GOOD SUPPORT ON ALL OF THE THE REQUIRED INFORMATION
Date published: 2021-04-12
Rated 5 out of 5 by from Would recommend It's easy to use, updated, efficient and economical.
Date published: 2021-04-12
Rated 4 out of 5 by from Fairly easy and friendly to use For the most part I like that if I get stuck on a problem since I'm filing without a professional they provide helpful tips and where to find the information in your forms or websites that would have that information available for you. My only issue is that sometimes when i feel like i messed up, there wasn't a way to go back after it's confirmed for some information, like the tax relief information, but everything else it double and triple checked for correctness.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome Fairly easy and fast And it was an easy process for the most part
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome! Easy to input and get more refund. I loved it! I have been using for this more than decade.
Date published: 2021-04-12
Rated 1 out of 5 by from horrible On Fidelity advertised as free. Federal And State Returns then when I completed Turbo Tax Charged ME 125.00 gAVE ME CHILD CAR SEAT CREDIT ON STATE RETURN in error I will have to use white out to correct
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is great! I have used it for years. I have used Turbo Tax for years and love how easy it makes filing my taxes!!
Date published: 2021-04-12
Rated 5 out of 5 by from Easy to use Easy to Navigate & use. Very helpful & useful step by step instructions
Date published: 2021-04-12
Rated 4 out of 5 by from Adequate Does the taxes, but in my case navigating is a little awkward. The search in step by step is lacking. I had to maximize my SEP contribution in forms this time for some reason. I would recommend flagging all important topics when you get to them so you can go back and review them later because otherwise it's sometimes hard to find your way back otherwise. Also, be sure to check your e-mail to make sure the return was accepted. My 2018 return was rejected because another person wrongly claimed my daughter as a dependent. An e-mail went to my Junk box and I didn't find out my return had not been submitted until a year later. This led to me having to mail a paper claim in 2019 and a huge delay due to covid for that year and even affected my stimulus check as a result.
Date published: 2021-04-12
Rated 4 out of 5 by from Great product. Great to see big money company looking out for the little guy.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 864