TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
JaneCD from
Never Again
I've used the TurboTax free version for the last decade. Last year I had $0.06 in capital gains from my measly investment account and was forced to pay $118 for the deluxe version to file.
Date published: 2023-04-18
Rated 5 out of 5 by
Kariim from
Turbo Tax is awesome!
Very helpful, cleared up all misunderstandings and misconceptions.
Date published: 2023-04-18
Rated 5 out of 5 by
SiouxT from
My CPA was RIGHT!! TURBOTAX is the way to go!!
My CPA retired after serving us for more than 30 years, and told us not to worry, just go with TurboTax - and it's just gotten better over the ensuing years. The live help is AWESOME - and sooo reassuring! Love it!
Date published: 2023-04-18
Rated 3 out of 5 by
mryuck from
Turbo Tax online is NOT is not equal to TT on disk
I have used Turbo Tax for many years, and liked the way one year moved seamlessly into the next. This year, I did not get to purchase the disk form in a store; everything was online and I waited too long to get it. So, I tried the online version, figuring it would still be what I was used to. No, it was not. I was asked if I had used Turbo Tax before...but never was I given a chance to transfer the info from previous years forward. I had to enter everything from scratch. What a time suck and aggravation. At the end I am told I have to print something and mail it in, and it's a payment voucher. Huh? I entered info for paying what I owed, and was told it was submitted, effective today, tax due day. What the what? Do I now have to mail a check, or just the voucher with a bar code on it. Turbo Tax the disk was MUCH clearer on the filing instructions. I don't know if I will use Turbo Tax again next year or not. If I go back to a purchased program disk and have to reenter everything again, I might just choose to try out some other brand of software.
Date published: 2023-04-18
Rated 2 out of 5 by
Ferati from
$40 fee to pull payment out of refund
Try to convince you to do the more expence options the whole time. Don't make the $40 fee to pay with the refund very obvious. Takes 5 min to change payment method. Fairly fast to do is the only reason I didn't put 1 star.
Date published: 2023-04-18
Rated 2 out of 5 by
MHLR7789 from
isn't worth $280 to file taxes
I have been a customer for over 12 years. This year was really frustrating. The software makes you do all the work, and rework, and data entry over again. It is hard to pull up documents ( and you can't open a second screen) so you keep having to redo the same steps over and over ... just annoying. It may be my last time using this
Date published: 2023-04-18
Rated 4 out of 5 by
asgsdfg from
Good
easy and quick....................................
Date published: 2023-04-18
Rated 5 out of 5 by
EdandDee from
Couldn't get any easier
Turbo tax is a great tool to make sure we don't forget anything while filing our taxes!
Date published: 2023-04-18
Rated 5 out of 5 by
Miss Livi from
Smooth and easy!
Loved how simple TurboTax makes it to file my returns!
Date published: 2023-04-18
Rated 5 out of 5 by
atabron57 from
Great experience and very user friendly!
Great experience that helped us save a lot of money to file our taxes this year.
All TurboTax® Offerings Reviews - Page 864
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
JaneCD from
Never Again
I've used the TurboTax free version for the last decade. Last year I had $0.06 in capital gains from my measly investment account and was forced to pay $118 for the deluxe version to file.
Date published: 2023-04-18
Rated 5 out of 5 by
Kariim from
Turbo Tax is awesome!
Very helpful, cleared up all misunderstandings and misconceptions.
Date published: 2023-04-18
Rated 5 out of 5 by
SiouxT from
My CPA was RIGHT!! TURBOTAX is the way to go!!
My CPA retired after serving us for more than 30 years, and told us not to worry, just go with TurboTax - and it's just gotten better over the ensuing years. The live help is AWESOME - and sooo reassuring! Love it!
Date published: 2023-04-18
Rated 3 out of 5 by
mryuck from
Turbo Tax online is NOT is not equal to TT on disk
I have used Turbo Tax for many years, and liked the way one year moved seamlessly into the next. This year, I did not get to purchase the disk form in a store; everything was online and I waited too long to get it. So, I tried the online version, figuring it would still be what I was used to. No, it was not. I was asked if I had used Turbo Tax before...but never was I given a chance to transfer the info from previous years forward. I had to enter everything from scratch. What a time suck and aggravation. At the end I am told I have to print something and mail it in, and it's a payment voucher. Huh? I entered info for paying what I owed, and was told it was submitted, effective today, tax due day. What the what? Do I now have to mail a check, or just the voucher with a bar code on it. Turbo Tax the disk was MUCH clearer on the filing instructions. I don't know if I will use Turbo Tax again next year or not. If I go back to a purchased program disk and have to reenter everything again, I might just choose to try out some other brand of software.
Date published: 2023-04-18
Rated 2 out of 5 by
Ferati from
$40 fee to pull payment out of refund
Try to convince you to do the more expence options the whole time. Don't make the $40 fee to pay with the refund very obvious. Takes 5 min to change payment method. Fairly fast to do is the only reason I didn't put 1 star.
Date published: 2023-04-18
Rated 2 out of 5 by
MHLR7789 from
isn't worth $280 to file taxes
I have been a customer for over 12 years. This year was really frustrating. The software makes you do all the work, and rework, and data entry over again. It is hard to pull up documents ( and you can't open a second screen) so you keep having to redo the same steps over and over ... just annoying. It may be my last time using this
Date published: 2023-04-18
Rated 4 out of 5 by
asgsdfg from
Good
easy and quick....................................
Date published: 2023-04-18
Rated 5 out of 5 by
EdandDee from
Couldn't get any easier
Turbo tax is a great tool to make sure we don't forget anything while filing our taxes!
Date published: 2023-04-18
Rated 5 out of 5 by
Miss Livi from
Smooth and easy!
Loved how simple TurboTax makes it to file my returns!
Date published: 2023-04-18
Rated 5 out of 5 by
atabron57 from
Great experience and very user friendly!
Great experience that helped us save a lot of money to file our taxes this year.
All TurboTax® Offerings Reviews - Page 864
Date published: 2023-04-18