TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is great!!! Turbo Tax made my tax experience easy and very understandable.
Date published: 2022-02-23
Rated 1 out of 5 by from TERRIBLE. FORCE TO PAY A FEE I DID NOT WANT HORRIBLE. I PAID FOR STATE, FEDERAL, AND BUSINESS. I DECLINE THE 44 DOLLAR CHARGE TO "ENSURE AUDIT PROTECTION" I COULD CARE LESS IM TOTALLY TRANSPARENT AND YOU STILL MAKE ME PAY IT AFTER I REFUSED IT.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Is awesome Turbo Tax is easy to understand & use. Can be use by the average person.
Date published: 2022-02-23
Rated 3 out of 5 by from UI get's confusing, and fee's add up It's hard to tell if you're getting your proper refund back, the UI was also rather hard to navigate, for example it wasn't really clear about how to start filing for the state taxes, which also now cost $39 each? It used to be free, so I don't know if I will be using this platform in the future.
Date published: 2022-02-23
Rated 3 out of 5 by from got it done this year filing was harder to do, i had many specialists help me, glad to be done
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Tax Prep, love it I was nervous about filing with an online tax preparer software, but Turbo Tax walked me through each step and helped me along the way, even had live help if I needed it. Definitely using it next year, recommended it to my Mom who has a more complicated tax return, I know she will be happy with the product.
Date published: 2022-02-23
Rated 4 out of 5 by from easy to follow but expensive Great product, but far more expensive than I had planned. The CPA I have used in person in the past has been far cheaper and my results have been just as good. It was a user-friendly program. I like that if you get stuck, it picks up right where you left off.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax is fine very helpful, very reliable, user friendly, not too complicated
Date published: 2022-02-23
Rated 5 out of 5 by from Makes it so easy! Turbo tax takes something that can be so daunting and appear so complicated and makes it easy and fluid.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbotax makes it fast. Turbotax is easy and a great way to file. Have all your paper work ready ahead of time to file.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8614
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great!!! Turbo Tax made my tax experience easy and very understandable.
Date published: 2022-02-23
Rated 1 out of 5 by from TERRIBLE. FORCE TO PAY A FEE I DID NOT WANT HORRIBLE. I PAID FOR STATE, FEDERAL, AND BUSINESS. I DECLINE THE 44 DOLLAR CHARGE TO "ENSURE AUDIT PROTECTION" I COULD CARE LESS IM TOTALLY TRANSPARENT AND YOU STILL MAKE ME PAY IT AFTER I REFUSED IT.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Is awesome Turbo Tax is easy to understand & use. Can be use by the average person.
Date published: 2022-02-23
Rated 3 out of 5 by from UI get's confusing, and fee's add up It's hard to tell if you're getting your proper refund back, the UI was also rather hard to navigate, for example it wasn't really clear about how to start filing for the state taxes, which also now cost $39 each? It used to be free, so I don't know if I will be using this platform in the future.
Date published: 2022-02-23
Rated 3 out of 5 by from got it done this year filing was harder to do, i had many specialists help me, glad to be done
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Tax Prep, love it I was nervous about filing with an online tax preparer software, but Turbo Tax walked me through each step and helped me along the way, even had live help if I needed it. Definitely using it next year, recommended it to my Mom who has a more complicated tax return, I know she will be happy with the product.
Date published: 2022-02-23
Rated 4 out of 5 by from easy to follow but expensive Great product, but far more expensive than I had planned. The CPA I have used in person in the past has been far cheaper and my results have been just as good. It was a user-friendly program. I like that if you get stuck, it picks up right where you left off.
Date published: 2022-02-23
Rated 5 out of 5 by from turbo tax is fine very helpful, very reliable, user friendly, not too complicated
Date published: 2022-02-23
Rated 5 out of 5 by from Makes it so easy! Turbo tax takes something that can be so daunting and appear so complicated and makes it easy and fluid.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbotax makes it fast. Turbotax is easy and a great way to file. Have all your paper work ready ahead of time to file.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8614