TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is great except for 1 thing I love TurboTax and use it every year. But this one time I was confused about a document that I received so I contacted the live chat bubble that was at the bottom of the page. I talked to a woman named Megan and she was great. A really good communicator and tried her best to help me figure out what to do together. She pulled up some additional links for me to read to figure this document out together. Anyway, she was amazing. But the issue I had was that I accidently clicked out of the tab of doing my taxes because I was trying to pull up an article she sent. So I had to log back in to TurboTax just to lose our whole conversation and information she provided. So no, I was not able to figure out how to use the document because our conversation was gone and TurboTax tried to get me to sign up for Deluxe to get another live helper.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax It was so easy to file and turbotax asked all the right questions
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly I received excellent guidance through live chat and all my questions were answered.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is intuitive and easy to understand. I found using Turbo Tax to be a very efficient way to file and maintain my Federal and State income tax.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is the best!! I've used turbotax for 3 years. I love it. Anytime you have questions you can have a cpa call you and answer any and all questions or concerns. No waiting in line at an accountants office, no having to wait to for an avaible appointment time and date, etc....
Date published: 2021-03-02
Rated 5 out of 5 by from The Best It's EZ.... REALLY EZ. I've been using TurboTax since 2015
Date published: 2021-03-02
Rated 5 out of 5 by from Easy Breezy Do ur own taxes ppl its easy as 1 2 3 . Y pay somebody else for what u can do
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is OK This is my 8th year using TurboTax. Each year I try to log-in using the previous year's user name and password is ALWAYS a big hassle. It never recognizes it until 4-5 tries later and sending multiple codes to cell & email. Some questions are confusing, but overall it's fairly user friendly.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax was very easy and helpful! TurboTax is Very helpful, quick, and easy. I would highly recommend it!!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome, use it every year! Very simply to use. if you have any questions there are always clicks for resources...
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8522
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is great except for 1 thing I love TurboTax and use it every year. But this one time I was confused about a document that I received so I contacted the live chat bubble that was at the bottom of the page. I talked to a woman named Megan and she was great. A really good communicator and tried her best to help me figure out what to do together. She pulled up some additional links for me to read to figure this document out together. Anyway, she was amazing. But the issue I had was that I accidently clicked out of the tab of doing my taxes because I was trying to pull up an article she sent. So I had to log back in to TurboTax just to lose our whole conversation and information she provided. So no, I was not able to figure out how to use the document because our conversation was gone and TurboTax tried to get me to sign up for Deluxe to get another live helper.
Date published: 2021-03-02
Rated 5 out of 5 by from Love Turbo Tax It was so easy to file and turbotax asked all the right questions
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly I received excellent guidance through live chat and all my questions were answered.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is intuitive and easy to understand. I found using Turbo Tax to be a very efficient way to file and maintain my Federal and State income tax.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is the best!! I've used turbotax for 3 years. I love it. Anytime you have questions you can have a cpa call you and answer any and all questions or concerns. No waiting in line at an accountants office, no having to wait to for an avaible appointment time and date, etc....
Date published: 2021-03-02
Rated 5 out of 5 by from The Best It's EZ.... REALLY EZ. I've been using TurboTax since 2015
Date published: 2021-03-02
Rated 5 out of 5 by from Easy Breezy Do ur own taxes ppl its easy as 1 2 3 . Y pay somebody else for what u can do
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is OK This is my 8th year using TurboTax. Each year I try to log-in using the previous year's user name and password is ALWAYS a big hassle. It never recognizes it until 4-5 tries later and sending multiple codes to cell & email. Some questions are confusing, but overall it's fairly user friendly.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax was very easy and helpful! TurboTax is Very helpful, quick, and easy. I would highly recommend it!!
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is awesome, use it every year! Very simply to use. if you have any questions there are always clicks for resources...
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 8522