TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is efficient, and helpful Turbo tax completely takes you step by step through the otherwise tedious process of tax filing. I made an error that i couldn't locate myself. I called a Turbo Tax expert, who methodically went through my return and found my error. This is my 3rd season using this product, and i enjoy the sense of accomplishment I receive when I complete my own tax return. Its satisfyingly knowing that I can file taxes without leaving my home for a reasonable cost.
Date published: 2023-03-01
Rated 2 out of 5 by from I like ProSeries way better. ProSeries is much simpler. We gave TurboTax another shot thinking it would be easy, but it was actually frustrating and very time consuming. The "live chat" help was a joke except for Oluremi - she was very helpful and pleasant!
Date published: 2023-03-01
Rated 3 out of 5 by from why why if i bought the software i have to pay extra $70 dollars that is no nice
Date published: 2023-03-01
Rated 5 out of 5 by from Great Again You guys are so helpful! I've been whit Turbo Tax for over 10 years and I don't plan on changing soon.
Date published: 2023-03-01
Rated 4 out of 5 by from Difficult Filing Made Easier Without the expert and incredibly great guidance from your on line representative Shyann I would not have been able to get through the filing. She was patient and professional in dealing with my problems with the software. She worked with me to find answers to my issues, as well as the correct ways to use the software.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax is so easy to use It was very easy to enter and file my returns. I will use it again.
Date published: 2023-03-01
Rated 5 out of 5 by from Trustworthy Going to a CPA is too costly when TurboTax can get me just as much money back or more. I appreciate the help section and live CPAs to talk to to get it all done, correctly. And I always feel extra safe with the MAX coverage.
Date published: 2023-03-01
Rated 5 out of 5 by from 2022 is DONE! Turbo tax is always so easy to use. If I have a question help is just a click away.
Date published: 2023-03-01
Rated 5 out of 5 by from Another year of tax filing This year I was helped by Tina, Sophia and Rodney, they were quickly able to sort my multiple W2's that I had this year and were able to help file within hours. I've been using TurboTax for 4 years now, it's always easy to navigate and the communication is always there. Thanks for helping me file this year and I'll see you all next tax season for this song and dance once again.
Date published: 2023-03-01
Rated 5 out of 5 by from Great Program - Turbo Tax Very helpful in both chat and on phone. I will do Turbo Tax again next year!
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is efficient, and helpful Turbo tax completely takes you step by step through the otherwise tedious process of tax filing. I made an error that i couldn't locate myself. I called a Turbo Tax expert, who methodically went through my return and found my error. This is my 3rd season using this product, and i enjoy the sense of accomplishment I receive when I complete my own tax return. Its satisfyingly knowing that I can file taxes without leaving my home for a reasonable cost.
Date published: 2023-03-01
Rated 2 out of 5 by from I like ProSeries way better. ProSeries is much simpler. We gave TurboTax another shot thinking it would be easy, but it was actually frustrating and very time consuming. The "live chat" help was a joke except for Oluremi - she was very helpful and pleasant!
Date published: 2023-03-01
Rated 3 out of 5 by from why why if i bought the software i have to pay extra $70 dollars that is no nice
Date published: 2023-03-01
Rated 5 out of 5 by from Great Again You guys are so helpful! I've been whit Turbo Tax for over 10 years and I don't plan on changing soon.
Date published: 2023-03-01
Rated 4 out of 5 by from Difficult Filing Made Easier Without the expert and incredibly great guidance from your on line representative Shyann I would not have been able to get through the filing. She was patient and professional in dealing with my problems with the software. She worked with me to find answers to my issues, as well as the correct ways to use the software.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbo Tax is so easy to use It was very easy to enter and file my returns. I will use it again.
Date published: 2023-03-01
Rated 5 out of 5 by from Trustworthy Going to a CPA is too costly when TurboTax can get me just as much money back or more. I appreciate the help section and live CPAs to talk to to get it all done, correctly. And I always feel extra safe with the MAX coverage.
Date published: 2023-03-01
Rated 5 out of 5 by from 2022 is DONE! Turbo tax is always so easy to use. If I have a question help is just a click away.
Date published: 2023-03-01
Rated 5 out of 5 by from Another year of tax filing This year I was helped by Tina, Sophia and Rodney, they were quickly able to sort my multiple W2's that I had this year and were able to help file within hours. I've been using TurboTax for 4 years now, it's always easy to navigate and the communication is always there. Thanks for helping me file this year and I'll see you all next tax season for this song and dance once again.
Date published: 2023-03-01
Rated 5 out of 5 by from Great Program - Turbo Tax Very helpful in both chat and on phone. I will do Turbo Tax again next year!
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8510