TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Needs people help Every year I have bought Turbo Tax and each year I need a little help with something. You give out 800 numbers that are supposed to have people and all you get is a recording that asks questions that could be answered quickly by a human. And instead drag on with just frustration after frustration. This will be my last year if you don't fix this.
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax good I like TurboTax because it is quick and easy for me to do because I work A lot.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome I really like this format and how simple it is to use.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax makes it easy What I like about the software it makes taxes easy. For years I did my own taxes and poured over IRS files and had to make adjustments based on tax laws that change yearly. Turbo Tax has all of that ready, no need for endless hours reading documents.
Date published: 2021-03-03
Rated 2 out of 5 by from Fell behind competition for covid issues I have been using Turbotax for a decade and I was very upset to find I had to wait until March to file because your software was still being updated to acccomodate for Covid. When speaking with people that use your competitors software I found that they had no such issues. On top of that your customer support attempted to blame me for using the wrong web browser after speaking with them for over an hour and they could not find a solution. I have not decided if I will use turbotax next year or not
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy I can file it by myself, I don't have to rely on someone else and I know when it gets completed I can send it in ASAP.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy Fastest ever just answered questions and absolutely free
Date published: 2021-03-03
Rated 4 out of 5 by from turbo tax good good way to file taxes for 2020 easy will do it again
Date published: 2021-03-03
Rated 1 out of 5 by from Poor Could not e-file the simplest of all returns since I do not have a government issued ID as a minor.
Date published: 2021-03-03
Rated 5 out of 5 by from Love it! Very easy to use. This was my first time using and will most likely do it again next year!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Needs people help Every year I have bought Turbo Tax and each year I need a little help with something. You give out 800 numbers that are supposed to have people and all you get is a recording that asks questions that could be answered quickly by a human. And instead drag on with just frustration after frustration. This will be my last year if you don't fix this.
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax good I like TurboTax because it is quick and easy for me to do because I work A lot.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome I really like this format and how simple it is to use.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax makes it easy What I like about the software it makes taxes easy. For years I did my own taxes and poured over IRS files and had to make adjustments based on tax laws that change yearly. Turbo Tax has all of that ready, no need for endless hours reading documents.
Date published: 2021-03-03
Rated 2 out of 5 by from Fell behind competition for covid issues I have been using Turbotax for a decade and I was very upset to find I had to wait until March to file because your software was still being updated to acccomodate for Covid. When speaking with people that use your competitors software I found that they had no such issues. On top of that your customer support attempted to blame me for using the wrong web browser after speaking with them for over an hour and they could not find a solution. I have not decided if I will use turbotax next year or not
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy I can file it by myself, I don't have to rely on someone else and I know when it gets completed I can send it in ASAP.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy Fastest ever just answered questions and absolutely free
Date published: 2021-03-03
Rated 4 out of 5 by from turbo tax good good way to file taxes for 2020 easy will do it again
Date published: 2021-03-03
Rated 1 out of 5 by from Poor Could not e-file the simplest of all returns since I do not have a government issued ID as a minor.
Date published: 2021-03-03
Rated 5 out of 5 by from Love it! Very easy to use. This was my first time using and will most likely do it again next year!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8510