TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Turbo Tax If a return gets rejected and there is a IRS code, Turbo tax doesn't tell you what the code is and why it was rejected. It just have you review and file again. So, I am not sure If it will get rejected again.
Date published: 2023-03-02
Rated 3 out of 5 by from Bugs in the software, instructions not clear There was an error in the way Turbotax calculates Schedule E rental income and expenses, when one owns less than 100% of the property. I tried different options, called tech support several times, and eventually the 4th expert found the glitch and I could file my taxes. Thank you Jason!
Date published: 2023-03-02
Rated 4 out of 5 by from Needs user friendly interface when stuck There is no easy way to get help if you are stuck in the process of filing your S-Corp Tax Return. I had to go to ftb website several times because I could not find information about NOLs. The software just tells me to delete prior years NOL without guiding me on which year to delete and what it means by deleting the prior years. Apparently there is no support available for turbotax Business module, wherein you could chat with someone or call someone.
Date published: 2023-03-02
Rated 1 out of 5 by from Doesn't Work I had to have two different support cases for what they recognized was a bug and re-enter my information multiple times after the cases were marked as resolved but weren't. I finally solved it after a few HOURS but for $190 I shouldn't have to solve it on my own. Support was useless.
Date published: 2023-03-02
Rated 5 out of 5 by from So quick and easy I own my own business and this could not have been easier. It's almost like playing a little video game. I love all the graphics
Date published: 2023-03-02
Rated 4 out of 5 by from turbo tax is awesome thank you for the live help! you guys are the best!!
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax is awesome Very helpful and easy will recommend too all of my family and friends
Date published: 2023-03-02
Rated 5 out of 5 by from Good software Easy to use, save time.I finished it within 1 hour.
Date published: 2023-03-02
Rated 5 out of 5 by from very good great no complaints ...............................
Date published: 2023-03-02
Rated 5 out of 5 by from Using turbo tax for 15 years best filing service Very fast simple never have a problem recommend for all tax services
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8386
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax If a return gets rejected and there is a IRS code, Turbo tax doesn't tell you what the code is and why it was rejected. It just have you review and file again. So, I am not sure If it will get rejected again.
Date published: 2023-03-02
Rated 3 out of 5 by from Bugs in the software, instructions not clear There was an error in the way Turbotax calculates Schedule E rental income and expenses, when one owns less than 100% of the property. I tried different options, called tech support several times, and eventually the 4th expert found the glitch and I could file my taxes. Thank you Jason!
Date published: 2023-03-02
Rated 4 out of 5 by from Needs user friendly interface when stuck There is no easy way to get help if you are stuck in the process of filing your S-Corp Tax Return. I had to go to ftb website several times because I could not find information about NOLs. The software just tells me to delete prior years NOL without guiding me on which year to delete and what it means by deleting the prior years. Apparently there is no support available for turbotax Business module, wherein you could chat with someone or call someone.
Date published: 2023-03-02
Rated 1 out of 5 by from Doesn't Work I had to have two different support cases for what they recognized was a bug and re-enter my information multiple times after the cases were marked as resolved but weren't. I finally solved it after a few HOURS but for $190 I shouldn't have to solve it on my own. Support was useless.
Date published: 2023-03-02
Rated 5 out of 5 by from So quick and easy I own my own business and this could not have been easier. It's almost like playing a little video game. I love all the graphics
Date published: 2023-03-02
Rated 4 out of 5 by from turbo tax is awesome thank you for the live help! you guys are the best!!
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax is awesome Very helpful and easy will recommend too all of my family and friends
Date published: 2023-03-02
Rated 5 out of 5 by from Good software Easy to use, save time.I finished it within 1 hour.
Date published: 2023-03-02
Rated 5 out of 5 by from very good great no complaints ...............................
Date published: 2023-03-02
Rated 5 out of 5 by from Using turbo tax for 15 years best filing service Very fast simple never have a problem recommend for all tax services
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8386