TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax are awesome all my family and friends us very easy and simple turbo tax are the best i definitely will use it again next year
Date published: 2023-03-02
Rated 4 out of 5 by from VERY USER FRIENLY FOR 1040 I DONT WORRY WHEN I DO MY TAXES AS I HAVE LITTLE TO DO TURBO DOES THE REST
Date published: 2023-03-02
Rated 4 out of 5 by from Good, but has some issues Generally speaking, TurboTax Business seems to be one of the best products out there for a small business. It's easy to navigate, and has lots of helpful explanations. Two major concerns though: 1) because it rounds all entries, rather than retaining cents, there are inevitable rounding errors that get introduced, resulting in discrepancies of one or two dollars between different forms. There is no easy way to address these, and the return cannot be submitted until these differences have been resolved. This took me many unnecessary hours. 2) TurboTax Business is only available as a desktop product, while the rest of the TurboTax line is fully committed to going on-line. Because of this, TurboTax for Business is beginning to feel like an abandoned product line, rather than being a focus of TurboTax. There are no options for real-time support as with the on-line products, and it's difficult to find any support or product info on their web site, leaving support from other users as the only viable option.
Date published: 2023-03-02
Rated 2 out of 5 by from Bad experience Returns kept getting rejected after I paid the e-file fee all the program gave was a code said fix it. Does not take you back to where it needs fixed it makes you pay to talk to an expert and you already have payed to e file to be told you have to mail your return. I could have spent less money and taken it to an accountant in the first place and he would have mailed them for me.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing so easy. It's easy to maneuver through the app.
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is awesome! Great service fast service quick and awesome tex expert
Date published: 2023-03-02
Rated 3 out of 5 by from price at the end good interface but I did not like that the price was listed at the end of completing return. $169 for basic tax filing was a surprise and on the higher side
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is very convenient TurboTax makes filing your taxes less stressful. I will definitely use it again, next year!
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Customer Satisfaction Process was simple and painless!! I use Turbo Tax, because they have not failed me yet!!
Date published: 2023-03-02
Rated 5 out of 5 by from Another great year! I love that TurboTax brings over as much information from prior years and electronically tries to complete as much of the filing as possible. It's a breeze to use and the helpful tips along the way are fantastic.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8382
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax are awesome all my family and friends us very easy and simple turbo tax are the best i definitely will use it again next year
Date published: 2023-03-02
Rated 4 out of 5 by from VERY USER FRIENLY FOR 1040 I DONT WORRY WHEN I DO MY TAXES AS I HAVE LITTLE TO DO TURBO DOES THE REST
Date published: 2023-03-02
Rated 4 out of 5 by from Good, but has some issues Generally speaking, TurboTax Business seems to be one of the best products out there for a small business. It's easy to navigate, and has lots of helpful explanations. Two major concerns though: 1) because it rounds all entries, rather than retaining cents, there are inevitable rounding errors that get introduced, resulting in discrepancies of one or two dollars between different forms. There is no easy way to address these, and the return cannot be submitted until these differences have been resolved. This took me many unnecessary hours. 2) TurboTax Business is only available as a desktop product, while the rest of the TurboTax line is fully committed to going on-line. Because of this, TurboTax for Business is beginning to feel like an abandoned product line, rather than being a focus of TurboTax. There are no options for real-time support as with the on-line products, and it's difficult to find any support or product info on their web site, leaving support from other users as the only viable option.
Date published: 2023-03-02
Rated 2 out of 5 by from Bad experience Returns kept getting rejected after I paid the e-file fee all the program gave was a code said fix it. Does not take you back to where it needs fixed it makes you pay to talk to an expert and you already have payed to e file to be told you have to mail your return. I could have spent less money and taken it to an accountant in the first place and he would have mailed them for me.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing so easy. It's easy to maneuver through the app.
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is awesome! Great service fast service quick and awesome tex expert
Date published: 2023-03-02
Rated 3 out of 5 by from price at the end good interface but I did not like that the price was listed at the end of completing return. $169 for basic tax filing was a surprise and on the higher side
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is very convenient TurboTax makes filing your taxes less stressful. I will definitely use it again, next year!
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Customer Satisfaction Process was simple and painless!! I use Turbo Tax, because they have not failed me yet!!
Date published: 2023-03-02
Rated 5 out of 5 by from Another great year! I love that TurboTax brings over as much information from prior years and electronically tries to complete as much of the filing as possible. It's a breeze to use and the helpful tips along the way are fantastic.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8382