TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Ease of use TurboTax is easy breezy! If you can read, you can do your own taxes!
Date published: 2023-03-02
Rated 5 out of 5 by from Thank you ! It was simple, no money, good returned ! AWESOME !!
Date published: 2023-03-02
Rated 3 out of 5 by from Federal Good State not so much I prepared my federal and all looked good. I went to prepare my Iowa and it filed my husband and I separate and it was way more advantageous for us to file jointly this year.
Date published: 2023-03-02
Rated 5 out of 5 by from awsome awsome thank u so much i love turbo tax its super easy to use
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax easy and helpful did not engage with experts, was able to read an answer any questions
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax Good job on this year. I have had a great experience 6 out of 7 years.
Date published: 2023-03-02
Rated 2 out of 5 by from It gets the job done. It gets the job done. I haven't ever had a problem with it getting something wrong, and the built-in help is usually good at guiding me through the process. BUT... it's constantly trying to sell me more stuff. Turbotax MAX, CreditKarma, etc. etc., it gets offered to me multiple times during the process, sometimes in "dark pattern" ways that make it harder to see how to say no, and it's very annoying. Also, new annoyance this year, when filling out my HSA details, it asked me for a specific number from a specific line from last year's tax form. This is something that clearly could have been automated, since you already have my tax return from last year. (Also, I had to turn off my adblocker to even leave a review, which makes no sense. I'm going to come back and drop this to a 1-star review if I get any sort of spam because of this.)
Date published: 2023-03-02
Rated 4 out of 5 by from Refused to let me file by mail I was very annoyed that even though I'd bought this from Costco, I still had to pay over $100 and was not allowed to file by mail.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is Great It was easy to complete and I was able to complete quickly
Date published: 2023-03-02
Rated 5 out of 5 by from Oklahoma gambling taxes Great help with the Oklahoma Gambling taxes. Friendly, caring, very helpful and she was able to explain the process.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8371
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ease of use TurboTax is easy breezy! If you can read, you can do your own taxes!
Date published: 2023-03-02
Rated 5 out of 5 by from Thank you ! It was simple, no money, good returned ! AWESOME !!
Date published: 2023-03-02
Rated 3 out of 5 by from Federal Good State not so much I prepared my federal and all looked good. I went to prepare my Iowa and it filed my husband and I separate and it was way more advantageous for us to file jointly this year.
Date published: 2023-03-02
Rated 5 out of 5 by from awsome awsome thank u so much i love turbo tax its super easy to use
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax easy and helpful did not engage with experts, was able to read an answer any questions
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax Good job on this year. I have had a great experience 6 out of 7 years.
Date published: 2023-03-02
Rated 2 out of 5 by from It gets the job done. It gets the job done. I haven't ever had a problem with it getting something wrong, and the built-in help is usually good at guiding me through the process. BUT... it's constantly trying to sell me more stuff. Turbotax MAX, CreditKarma, etc. etc., it gets offered to me multiple times during the process, sometimes in "dark pattern" ways that make it harder to see how to say no, and it's very annoying. Also, new annoyance this year, when filling out my HSA details, it asked me for a specific number from a specific line from last year's tax form. This is something that clearly could have been automated, since you already have my tax return from last year. (Also, I had to turn off my adblocker to even leave a review, which makes no sense. I'm going to come back and drop this to a 1-star review if I get any sort of spam because of this.)
Date published: 2023-03-02
Rated 4 out of 5 by from Refused to let me file by mail I was very annoyed that even though I'd bought this from Costco, I still had to pay over $100 and was not allowed to file by mail.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is Great It was easy to complete and I was able to complete quickly
Date published: 2023-03-02
Rated 5 out of 5 by from Oklahoma gambling taxes Great help with the Oklahoma Gambling taxes. Friendly, caring, very helpful and she was able to explain the process.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8371