TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax walks us through it all! It took a while to get it done, but glad it is done. Confident it is right.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Easy and intuitive to use. I believe that I'm getting the best advice and tax refund with Turbo Tax.
Date published: 2022-04-14
Rated 4 out of 5 by from Good but some missing functionality Overall a good experience, but one area that was frustrating was we pulled information in from our bank through the connector but we had to refill out some information multiple times because the data didn't pull over correctly.
Date published: 2022-04-14
Rated 2 out of 5 by from Trouble no support available I bought this product online with the state filing option. Would not let us e-file state. Went round in circles. Got hung up on three times, finally got a case number to be told it would be over 20 minutes for help. Printed and mailed State form. Will never buy online download crap again!!!!!!!!!!!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax Thank you e-file is always good. e-file is always good e-file is always good
Date published: 2022-04-14
Rated 5 out of 5 by from I Love TurboTax!! Turbo Tax makes it so simple to file your taxes because of their smooth, step by step process thats guides you along the way with tips and expert advice, and get you every dollar that you deserve (like they say). Thank you for this amazing software to make filing taxes fun!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is easy and simple to use. Very simple to operate. Five stars in all areas. Will use it again.
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome EASY to use very helpful quick to help with any changes
Date published: 2022-04-14
Rated 5 out of 5 by from Turboatax is pretty awesome enjoyed the ease of use and the easy to understand language
Date published: 2022-04-14
Rated 1 out of 5 by from Very disappointed I have filed with TurboTax for over 15 years and am very disappointed with the product this year. I elected to pay my state (MO) with direct debit. I had to enter the routing and account number twice. When I reviewed the forms, the state filing instructions clearly show I elected direct debit and include my routing and account number. After I filed electronically the program said there were additional forms to print. This was a payment voucher that said to include a check and mail to the state. After searching TT Support I found two pages of others in the same situation. While it appears I do not have to send the voucher there is no definitive answer. Not very reassuring that my taxes will be paid on time and I certainly can not afford to double pay and then fight with the state to get my money back. Tax time is stressful enough. I choose TT to ease the burden not add to it. For the cost of the software plus the additional cost to file a state return I expect better. Maybe its time to look at other software for next year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 8371
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax walks us through it all! It took a while to get it done, but glad it is done. Confident it is right.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is awesome Easy and intuitive to use. I believe that I'm getting the best advice and tax refund with Turbo Tax.
Date published: 2022-04-14
Rated 4 out of 5 by from Good but some missing functionality Overall a good experience, but one area that was frustrating was we pulled information in from our bank through the connector but we had to refill out some information multiple times because the data didn't pull over correctly.
Date published: 2022-04-14
Rated 2 out of 5 by from Trouble no support available I bought this product online with the state filing option. Would not let us e-file state. Went round in circles. Got hung up on three times, finally got a case number to be told it would be over 20 minutes for help. Printed and mailed State form. Will never buy online download crap again!!!!!!!!!!!!!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax Thank you e-file is always good. e-file is always good e-file is always good
Date published: 2022-04-14
Rated 5 out of 5 by from I Love TurboTax!! Turbo Tax makes it so simple to file your taxes because of their smooth, step by step process thats guides you along the way with tips and expert advice, and get you every dollar that you deserve (like they say). Thank you for this amazing software to make filing taxes fun!
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is easy and simple to use. Very simple to operate. Five stars in all areas. Will use it again.
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome EASY to use very helpful quick to help with any changes
Date published: 2022-04-14
Rated 5 out of 5 by from Turboatax is pretty awesome enjoyed the ease of use and the easy to understand language
Date published: 2022-04-14
Rated 1 out of 5 by from Very disappointed I have filed with TurboTax for over 15 years and am very disappointed with the product this year. I elected to pay my state (MO) with direct debit. I had to enter the routing and account number twice. When I reviewed the forms, the state filing instructions clearly show I elected direct debit and include my routing and account number. After I filed electronically the program said there were additional forms to print. This was a payment voucher that said to include a check and mail to the state. After searching TT Support I found two pages of others in the same situation. While it appears I do not have to send the voucher there is no definitive answer. Not very reassuring that my taxes will be paid on time and I certainly can not afford to double pay and then fight with the state to get my money back. Tax time is stressful enough. I choose TT to ease the burden not add to it. For the cost of the software plus the additional cost to file a state return I expect better. Maybe its time to look at other software for next year.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 8371