TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AKiOH from
My Go-To Tax Service Since TY1993!
It's thorough. It works. Navigation is easy. Appreciate that you can import the info from the previous year and from It's Deductible. Don't like that even though I have 5 federal downloads, and use 3, I'd have to pay for our 2 Ohio returns. And it was expensive for our son to add a second state. He tried to do it on the state's tax site but since his federal was already completed on TT he had trouble with incompatibility.
Date published: 2022-04-10
Rated 3 out of 5 by
gigi159 from
Very easy to use
it was easy to use and took only a very short time to finish.
Date published: 2022-04-10
Rated 5 out of 5 by
NBKirby from
Simplified our 2021 Return
Made it easy to file our Federal and State Returns
Date published: 2022-04-10
Rated 4 out of 5 by
DannyA17 from
Service great; other communications options needed
Experience was great other than not being able to set up a non-telephone communications option since I'm oversees. TurboTax does not allow their tax experts to call international numbers, nor do they allow non-telecom options that work on WiFi, such as video or audio teleconference. Adding such an option will be necessary, especially for U.S. government/military folks oversees.
Date published: 2022-04-10
Rated 5 out of 5 by
RichBrenOne from
Always use Turbo Tax
Makes taxes easy, and best is when you do following years it always has the info from previous years to bring forward to make start up easy and for comparison to previous year
Date published: 2022-04-10
Rated 5 out of 5 by
Helmdeb from
TurboTax Review
Easy to work with just wish I could see my returns while completing. You have to pay to view tax forms.
Date published: 2022-04-10
Rated 4 out of 5 by
WebUsr from
Excellent
Guided tax prep with imports is very helpful! Have been using it for several years now after trying several others.
Date published: 2022-04-10
Rated 2 out of 5 by
E5W6 from
Turbo Tax Live was a terrible experience.
Tax Preparer was not available to discuss my tax situation or provide me with alternative filing options for the best outcome (married jointly vs separately). And if I wanted to file my spouses tax return separately they would charge an additional $249. I would recommend Turbo Tax Online but not this Live option, it did nothing for me, I was still chasing down documents that I could have done myself. It was more of a headache than a service. Also, the Intuit Service Guarantee is not applicable to the Live option so buyer beware.
Date published: 2022-04-10
Rated 5 out of 5 by
Aristos from
turbo tax is fabulous
This process went smooth, and would recommend it highly.
Date published: 2022-04-10
Rated 4 out of 5 by
MRM3 from
One of the Better Online Tax Preperation Products
This was my first year using the Premier product from Turbotax. It was very simple to use. I really like that I did not have to type the information in myself, but it connected to the brokerage site and pulled all the information to avoid me making any mistakes. The only issue I had with TurboTax is that it stored the previous years tax product and was really difficult to remove even though the directions seemed very simple. I had to reset my tax forms multiple times for it to eventually remove the old tax product.
All TurboTax® Offerings Reviews - Page 8311
Date published: 2022-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AKiOH from
My Go-To Tax Service Since TY1993!
It's thorough. It works. Navigation is easy. Appreciate that you can import the info from the previous year and from It's Deductible. Don't like that even though I have 5 federal downloads, and use 3, I'd have to pay for our 2 Ohio returns. And it was expensive for our son to add a second state. He tried to do it on the state's tax site but since his federal was already completed on TT he had trouble with incompatibility.
Date published: 2022-04-10
Rated 3 out of 5 by
gigi159 from
Very easy to use
it was easy to use and took only a very short time to finish.
Date published: 2022-04-10
Rated 5 out of 5 by
NBKirby from
Simplified our 2021 Return
Made it easy to file our Federal and State Returns
Date published: 2022-04-10
Rated 4 out of 5 by
DannyA17 from
Service great; other communications options needed
Experience was great other than not being able to set up a non-telephone communications option since I'm oversees. TurboTax does not allow their tax experts to call international numbers, nor do they allow non-telecom options that work on WiFi, such as video or audio teleconference. Adding such an option will be necessary, especially for U.S. government/military folks oversees.
Date published: 2022-04-10
Rated 5 out of 5 by
RichBrenOne from
Always use Turbo Tax
Makes taxes easy, and best is when you do following years it always has the info from previous years to bring forward to make start up easy and for comparison to previous year
Date published: 2022-04-10
Rated 5 out of 5 by
Helmdeb from
TurboTax Review
Easy to work with just wish I could see my returns while completing. You have to pay to view tax forms.
Date published: 2022-04-10
Rated 4 out of 5 by
WebUsr from
Excellent
Guided tax prep with imports is very helpful! Have been using it for several years now after trying several others.
Date published: 2022-04-10
Rated 2 out of 5 by
E5W6 from
Turbo Tax Live was a terrible experience.
Tax Preparer was not available to discuss my tax situation or provide me with alternative filing options for the best outcome (married jointly vs separately). And if I wanted to file my spouses tax return separately they would charge an additional $249. I would recommend Turbo Tax Online but not this Live option, it did nothing for me, I was still chasing down documents that I could have done myself. It was more of a headache than a service. Also, the Intuit Service Guarantee is not applicable to the Live option so buyer beware.
Date published: 2022-04-10
Rated 5 out of 5 by
Aristos from
turbo tax is fabulous
This process went smooth, and would recommend it highly.
Date published: 2022-04-10
Rated 4 out of 5 by
MRM3 from
One of the Better Online Tax Preperation Products
This was my first year using the Premier product from Turbotax. It was very simple to use. I really like that I did not have to type the information in myself, but it connected to the brokerage site and pulled all the information to avoid me making any mistakes. The only issue I had with TurboTax is that it stored the previous years tax product and was really difficult to remove even though the directions seemed very simple. I had to reset my tax forms multiple times for it to eventually remove the old tax product.
All TurboTax® Offerings Reviews - Page 8311
Date published: 2022-04-10