TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Very misleading , no help at all It was misleading in the FREE file, when they say basic it doesn't cover in info on your W2. I had to upgrade to file it. I won't be using it again.
Date published: 2022-02-22
Rated 5 out of 5 by from Thank goodness for Turbo Tax! Easy to use and just guided us through without discomfort.
Date published: 2022-02-22
Rated 5 out of 5 by from QUICK AND EASY! Very convenient and easy to navigate! Recommend for anyone
Date published: 2022-02-22
Rated 4 out of 5 by from Easy to use Very thorough - took a little more time than I thought.
Date published: 2022-02-22
Rated 5 out of 5 by from It was really amazing and I appreciate the help It was really really amazing and I appreciate the help that I received
Date published: 2022-02-22
Rated 2 out of 5 by from Eh Refund seems usually. Not very smooth step by step process
Date published: 2022-02-22
Rated 5 out of 5 by from Thanks! Appreciate the expert advice and flexibility! Very easy to work with and responsive. Explained everything in detail.
Date published: 2022-02-22
Rated 1 out of 5 by from Did a mistake purchasing this (cd/download) Could not import the documents. (W2 and Crypto) No option to enter crypto currency, had to enter the transactions manually. Customer support is terrible (agents have no clue about the product) and there are no related articles or discussions for this for this product unlike the online version. The cd/download versions should not be existed when there is no proper support.
Date published: 2022-02-22
Rated 5 out of 5 by from Great and easy to use this was so easy that im looking forward to next year
Date published: 2022-02-22
Rated 5 out of 5 by from 2022 taxes I have used TurboTax for 5 years now. I plan to continue to do so in the future.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8249
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very misleading , no help at all It was misleading in the FREE file, when they say basic it doesn't cover in info on your W2. I had to upgrade to file it. I won't be using it again.
Date published: 2022-02-22
Rated 5 out of 5 by from Thank goodness for Turbo Tax! Easy to use and just guided us through without discomfort.
Date published: 2022-02-22
Rated 5 out of 5 by from QUICK AND EASY! Very convenient and easy to navigate! Recommend for anyone
Date published: 2022-02-22
Rated 4 out of 5 by from Easy to use Very thorough - took a little more time than I thought.
Date published: 2022-02-22
Rated 5 out of 5 by from It was really amazing and I appreciate the help It was really really amazing and I appreciate the help that I received
Date published: 2022-02-22
Rated 2 out of 5 by from Eh Refund seems usually. Not very smooth step by step process
Date published: 2022-02-22
Rated 5 out of 5 by from Thanks! Appreciate the expert advice and flexibility! Very easy to work with and responsive. Explained everything in detail.
Date published: 2022-02-22
Rated 1 out of 5 by from Did a mistake purchasing this (cd/download) Could not import the documents. (W2 and Crypto) No option to enter crypto currency, had to enter the transactions manually. Customer support is terrible (agents have no clue about the product) and there are no related articles or discussions for this for this product unlike the online version. The cd/download versions should not be existed when there is no proper support.
Date published: 2022-02-22
Rated 5 out of 5 by from Great and easy to use this was so easy that im looking forward to next year
Date published: 2022-02-22
Rated 5 out of 5 by from 2022 taxes I have used TurboTax for 5 years now. I plan to continue to do so in the future.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8249