TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
MBfilemyself from
Love TurboTax!
TurboTax is so easy to use and the prompts ensure there is NOTHING missing in the federal and state tax filing. The tutorials and Q&As are also very helpful. Plus, it costs less and was more accurate than using a tax preparation service.
Date published: 2022-04-11
Rated 4 out of 5 by
NathanRidge from
I like turbotax
TurboTax works for me. Haven't found a tax year too complicated for turbotax yet.
Date published: 2022-04-11
Rated 5 out of 5 by
Carlos J from
Excellent product
I have used Turbo Tax for several years now and i am happy with the refund i have received. this program is so simple as it takes you through each item making sure nothing is missed
Date published: 2022-04-11
Rated 5 out of 5 by
everyting is awesom from
turbo tax is awesome for most part
I was using another online tax filing product and it is not as robust as turbo tax, I was able to get thousands dollars more with turbo tax vs the other platform (which was free) but paying one hundred dollars to get thousands back is well worth it in my book. The only thing about turbo tax that I do not like is sometimes I find the layout hides lots of options which was very confusing for me, it'd be just easier if one can access all the deductions sections at any point by going to the side bar menu (I hope this makes sense)
Date published: 2022-04-11
Rated 1 out of 5 by
Map22 from
Bad experience this year
Could not e-file my taxes without paying what I owed at the same time. In the past I could e-file and then go to my state revenue website and pay there at a later date and also on the federal IRS website. Your program really has some bugs this year. Might go to HR block next year.
Date published: 2022-04-11
Rated 2 out of 5 by
MikeM01 from
Awful e-file experience
My experience will TurboTax e-file is really awful. I thought it is simply as pushing a few buttons as I've filled all forms. However, Turbotax took the credit charge first (not free), then let me fill in or fixed a few items that I don't need to care if I do mail filing. Eventually when I submitted the e-file, I was also told to printed out a few extra documents and need to mail them to government by myself. This totally eliminate the convenience purpose of doing e-file. At the end, I paid money for the e-file, but I will also have to go to USPS by myself as well to mail extra documents. Does not make sense!
Date published: 2022-04-11
Rated 4 out of 5 by
Pleased 22 from
Review
Very good, one glitch, but customer service rep, Susan, was outstanding!
Date published: 2022-04-11
Rated 2 out of 5 by
JohnHatesTaxesNow from
I just needed a 1040ez... why overly complicate it
clunky and printed way too much information. I just needed to file a 1040ez. It make the entire 1040. What a waste of paper and cludge.
Date published: 2022-04-11
Rated 5 out of 5 by
eggsbenedict29 from
It worked well
It worked well and helped me sort out my unique stock situation.
Date published: 2022-04-11
Rated 1 out of 5 by
Safina18 from
This was a painful experience
There was no explanation for many items. I had to upgrade 2x to be able to meet my filing requirements. The support community questions did not match up to the screens I was seeing. They also did not date if it was appropriate for 2022 or prior years. The UI was also terrible .
All TurboTax® Offerings Reviews - Page 8186
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MBfilemyself from
Love TurboTax!
TurboTax is so easy to use and the prompts ensure there is NOTHING missing in the federal and state tax filing. The tutorials and Q&As are also very helpful. Plus, it costs less and was more accurate than using a tax preparation service.
Date published: 2022-04-11
Rated 4 out of 5 by
NathanRidge from
I like turbotax
TurboTax works for me. Haven't found a tax year too complicated for turbotax yet.
Date published: 2022-04-11
Rated 5 out of 5 by
Carlos J from
Excellent product
I have used Turbo Tax for several years now and i am happy with the refund i have received. this program is so simple as it takes you through each item making sure nothing is missed
Date published: 2022-04-11
Rated 5 out of 5 by
everyting is awesom from
turbo tax is awesome for most part
I was using another online tax filing product and it is not as robust as turbo tax, I was able to get thousands dollars more with turbo tax vs the other platform (which was free) but paying one hundred dollars to get thousands back is well worth it in my book. The only thing about turbo tax that I do not like is sometimes I find the layout hides lots of options which was very confusing for me, it'd be just easier if one can access all the deductions sections at any point by going to the side bar menu (I hope this makes sense)
Date published: 2022-04-11
Rated 1 out of 5 by
Map22 from
Bad experience this year
Could not e-file my taxes without paying what I owed at the same time. In the past I could e-file and then go to my state revenue website and pay there at a later date and also on the federal IRS website. Your program really has some bugs this year. Might go to HR block next year.
Date published: 2022-04-11
Rated 2 out of 5 by
MikeM01 from
Awful e-file experience
My experience will TurboTax e-file is really awful. I thought it is simply as pushing a few buttons as I've filled all forms. However, Turbotax took the credit charge first (not free), then let me fill in or fixed a few items that I don't need to care if I do mail filing. Eventually when I submitted the e-file, I was also told to printed out a few extra documents and need to mail them to government by myself. This totally eliminate the convenience purpose of doing e-file. At the end, I paid money for the e-file, but I will also have to go to USPS by myself as well to mail extra documents. Does not make sense!
Date published: 2022-04-11
Rated 4 out of 5 by
Pleased 22 from
Review
Very good, one glitch, but customer service rep, Susan, was outstanding!
Date published: 2022-04-11
Rated 2 out of 5 by
JohnHatesTaxesNow from
I just needed a 1040ez... why overly complicate it
clunky and printed way too much information. I just needed to file a 1040ez. It make the entire 1040. What a waste of paper and cludge.
Date published: 2022-04-11
Rated 5 out of 5 by
eggsbenedict29 from
It worked well
It worked well and helped me sort out my unique stock situation.
Date published: 2022-04-11
Rated 1 out of 5 by
Safina18 from
This was a painful experience
There was no explanation for many items. I had to upgrade 2x to be able to meet my filing requirements. The support community questions did not match up to the screens I was seeing. They also did not date if it was appropriate for 2022 or prior years. The UI was also terrible .
All TurboTax® Offerings Reviews - Page 8186
Date published: 2022-04-11