TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Bay Area Bud from
I love TurboTax
Very intuitive and logically easy to use. Helps users of all types through the confusing aspects ..
Date published: 2022-09-14
Rated 5 out of 5 by
Lisa Cap from
Always reliable
Used for many years. Very easy & super helpful with answering questions
Date published: 2022-09-14
Rated 2 out of 5 by
BubTrucking from
State Support would be nice - seriously!
You never provide the WV State filing option or even the forms. I know you think nobody does business here - but you are really missing out and it is very annoying. Probably going elsewhere next year.
Date published: 2022-09-14
Rated 5 out of 5 by
soundscsv from
Good place to help with Taxes
I did most of it by myself. I had a nice lady help me with my return
Date published: 2022-09-14
Rated 3 out of 5 by
samsiyer from
turbotax business
need better product support; need to have better qualified people to support biz customers price is high for the product
Date published: 2022-09-14
Rated 4 out of 5 by
KEIDA Bug from
TURBO WAS AWESOME AND ACCURATE
SO FAR SO GOOD LOOKING FORWARD TO NEXT YEAR tax returns
Date published: 2022-09-14
Rated 3 out of 5 by
Knicknack321 from
Not as Awesome as the advertising
I filed more than 6X and could not resolve the issue using the software. Very frustrating experience. I plugged the info in as I usually do, and for some reason this time it did not go through. And I PAID for the it, even though EVERY Ad you had on TV said this -ish was free!
Date published: 2022-09-14
Rated 5 out of 5 by
Boss lynlyn from
Labor
Very good I'm very happy to fill my tax with them.
Date published: 2022-09-14
Rated 5 out of 5 by
Capdan25 from
My experience with TurboTax was wonderful!!
Carole was my TurboTax expert. She was VERY knowledgeable, informative, helpful, and kind. I enjoyed speaking with her on multiple occasions. She prepared my federal and state returns in two days. I was very pleased with the service she rendered. I will refer Turbotax to friends and family.
Date published: 2022-09-14
Rated 1 out of 5 by
totalscam from
force people to spend money...its NOT free
You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
All TurboTax® Offerings Reviews - Page 8151
Date published: 2022-09-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Bay Area Bud from
I love TurboTax
Very intuitive and logically easy to use. Helps users of all types through the confusing aspects ..
Date published: 2022-09-14
Rated 5 out of 5 by
Lisa Cap from
Always reliable
Used for many years. Very easy & super helpful with answering questions
Date published: 2022-09-14
Rated 2 out of 5 by
BubTrucking from
State Support would be nice - seriously!
You never provide the WV State filing option or even the forms. I know you think nobody does business here - but you are really missing out and it is very annoying. Probably going elsewhere next year.
Date published: 2022-09-14
Rated 5 out of 5 by
soundscsv from
Good place to help with Taxes
I did most of it by myself. I had a nice lady help me with my return
Date published: 2022-09-14
Rated 3 out of 5 by
samsiyer from
turbotax business
need better product support; need to have better qualified people to support biz customers price is high for the product
Date published: 2022-09-14
Rated 4 out of 5 by
KEIDA Bug from
TURBO WAS AWESOME AND ACCURATE
SO FAR SO GOOD LOOKING FORWARD TO NEXT YEAR tax returns
Date published: 2022-09-14
Rated 3 out of 5 by
Knicknack321 from
Not as Awesome as the advertising
I filed more than 6X and could not resolve the issue using the software. Very frustrating experience. I plugged the info in as I usually do, and for some reason this time it did not go through. And I PAID for the it, even though EVERY Ad you had on TV said this -ish was free!
Date published: 2022-09-14
Rated 5 out of 5 by
Boss lynlyn from
Labor
Very good I'm very happy to fill my tax with them.
Date published: 2022-09-14
Rated 5 out of 5 by
Capdan25 from
My experience with TurboTax was wonderful!!
Carole was my TurboTax expert. She was VERY knowledgeable, informative, helpful, and kind. I enjoyed speaking with her on multiple occasions. She prepared my federal and state returns in two days. I was very pleased with the service she rendered. I will refer Turbotax to friends and family.
Date published: 2022-09-14
Rated 1 out of 5 by
totalscam from
force people to spend money...its NOT free
You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
All TurboTax® Offerings Reviews - Page 8151
Date published: 2022-09-14