TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I love TurboTax Very intuitive and logically easy to use. Helps users of all types through the confusing aspects ..
Date published: 2022-09-14
Rated 5 out of 5 by from Always reliable Used for many years. Very easy & super helpful with answering questions
Date published: 2022-09-14
Rated 2 out of 5 by from State Support would be nice - seriously! You never provide the WV State filing option or even the forms. I know you think nobody does business here - but you are really missing out and it is very annoying. Probably going elsewhere next year.
Date published: 2022-09-14
Rated 5 out of 5 by from Good place to help with Taxes I did most of it by myself. I had a nice lady help me with my return
Date published: 2022-09-14
Rated 3 out of 5 by from turbotax business need better product support; need to have better qualified people to support biz customers price is high for the product
Date published: 2022-09-14
Rated 4 out of 5 by from TURBO WAS AWESOME AND ACCURATE SO FAR SO GOOD LOOKING FORWARD TO NEXT YEAR tax returns
Date published: 2022-09-14
Rated 3 out of 5 by from Not as Awesome as the advertising I filed more than 6X and could not resolve the issue using the software. Very frustrating experience. I plugged the info in as I usually do, and for some reason this time it did not go through. And I PAID for the it, even though EVERY Ad you had on TV said this -ish was free!
Date published: 2022-09-14
Rated 5 out of 5 by from Labor Very good I'm very happy to fill my tax with them.
Date published: 2022-09-14
Rated 5 out of 5 by from My experience with TurboTax was wonderful!! Carole was my TurboTax expert. She was VERY knowledgeable, informative, helpful, and kind. I enjoyed speaking with her on multiple occasions. She prepared my federal and state returns in two days. I was very pleased with the service she rendered. I will refer Turbotax to friends and family.
Date published: 2022-09-14
Rated 1 out of 5 by from force people to spend money...its NOT free You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 8151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love TurboTax Very intuitive and logically easy to use. Helps users of all types through the confusing aspects ..
Date published: 2022-09-14
Rated 5 out of 5 by from Always reliable Used for many years. Very easy & super helpful with answering questions
Date published: 2022-09-14
Rated 2 out of 5 by from State Support would be nice - seriously! You never provide the WV State filing option or even the forms. I know you think nobody does business here - but you are really missing out and it is very annoying. Probably going elsewhere next year.
Date published: 2022-09-14
Rated 5 out of 5 by from Good place to help with Taxes I did most of it by myself. I had a nice lady help me with my return
Date published: 2022-09-14
Rated 3 out of 5 by from turbotax business need better product support; need to have better qualified people to support biz customers price is high for the product
Date published: 2022-09-14
Rated 4 out of 5 by from TURBO WAS AWESOME AND ACCURATE SO FAR SO GOOD LOOKING FORWARD TO NEXT YEAR tax returns
Date published: 2022-09-14
Rated 3 out of 5 by from Not as Awesome as the advertising I filed more than 6X and could not resolve the issue using the software. Very frustrating experience. I plugged the info in as I usually do, and for some reason this time it did not go through. And I PAID for the it, even though EVERY Ad you had on TV said this -ish was free!
Date published: 2022-09-14
Rated 5 out of 5 by from Labor Very good I'm very happy to fill my tax with them.
Date published: 2022-09-14
Rated 5 out of 5 by from My experience with TurboTax was wonderful!! Carole was my TurboTax expert. She was VERY knowledgeable, informative, helpful, and kind. I enjoyed speaking with her on multiple occasions. She prepared my federal and state returns in two days. I was very pleased with the service she rendered. I will refer Turbotax to friends and family.
Date published: 2022-09-14
Rated 1 out of 5 by from force people to spend money...its NOT free You advertise as free, but if you have more than a simple w2 you are FORCED to updgrade. I had unemployment and its straight forward but I had to upgrade. Also you charge for both state and federal. Most are both...total scam , just be honest
Date published: 2022-09-14
All TurboTax® Offerings Reviews - Page 8151