TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from They did it again This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
Date published: 2022-04-11
Rated 2 out of 5 by from turbo tax is not transparent with fees Turbo tax does not tell you to mail in the voucher with my state taxes until you agree to pay $25 for electronic filing the State, if I knew that I would of just mailed them in, and saved my $25 fee. Once you fill out everything to electronically file and agree to the $25 fee, then they tell you that you have to mail in a voucher. Which I would just rather mail it all in, and save the $25. I will try to get my money back and do this but I doubt it will be easy.
Date published: 2022-04-11
Rated 5 out of 5 by from Great experience as always! I have used TurboTax for many years and it's always easy and using "live" has always been helpful.
Date published: 2022-04-11
Rated 5 out of 5 by from So easy I have been using for years with no issue thank you
Date published: 2022-04-11
Rated 5 out of 5 by from I've used TurboTax for years w/o any problems! Easy to use and understand. Price is affordable. Very reliable and trustworthy. I've used for years w/o any problems.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy & Painless Turbo Tax allows me confidence to search topics, quickly add deductions, wages, and other life changes and provides excellent guidance along the way.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Straight forward, easy step-by-step process, show every option
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax - Robert Robert was great. Very knowledgable and responsive.
Date published: 2022-04-11
Rated 5 out of 5 by from The live help was GREAT I used the phone to help two times and both people were great and we got through the section with no problems
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax is easy Very easy to use. This is my second year with Turbotax
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from They did it again This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
Date published: 2022-04-11
Rated 2 out of 5 by from turbo tax is not transparent with fees Turbo tax does not tell you to mail in the voucher with my state taxes until you agree to pay $25 for electronic filing the State, if I knew that I would of just mailed them in, and saved my $25 fee. Once you fill out everything to electronically file and agree to the $25 fee, then they tell you that you have to mail in a voucher. Which I would just rather mail it all in, and save the $25. I will try to get my money back and do this but I doubt it will be easy.
Date published: 2022-04-11
Rated 5 out of 5 by from Great experience as always! I have used TurboTax for many years and it's always easy and using "live" has always been helpful.
Date published: 2022-04-11
Rated 5 out of 5 by from So easy I have been using for years with no issue thank you
Date published: 2022-04-11
Rated 5 out of 5 by from I've used TurboTax for years w/o any problems! Easy to use and understand. Price is affordable. Very reliable and trustworthy. I've used for years w/o any problems.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy & Painless Turbo Tax allows me confidence to search topics, quickly add deductions, wages, and other life changes and provides excellent guidance along the way.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Straight forward, easy step-by-step process, show every option
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax - Robert Robert was great. Very knowledgable and responsive.
Date published: 2022-04-11
Rated 5 out of 5 by from The live help was GREAT I used the phone to help two times and both people were great and we got through the section with no problems
Date published: 2022-04-11
Rated 4 out of 5 by from turbo tax is easy Very easy to use. This is my second year with Turbotax
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8129