TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Marcia23 from
They did it again
This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
Date published: 2022-04-11
Rated 2 out of 5 by
MMSTL from
turbo tax is not transparent with fees
Turbo tax does not tell you to mail in the voucher with my state taxes until you agree to pay $25 for electronic filing the State, if I knew that I would of just mailed them in, and saved my $25 fee. Once you fill out everything to electronically file and agree to the $25 fee, then they tell you that you have to mail in a voucher. Which I would just rather mail it all in, and save the $25. I will try to get my money back and do this but I doubt it will be easy.
Date published: 2022-04-11
Rated 5 out of 5 by
MichelleG2022 from
Great experience as always!
I have used TurboTax for many years and it's always easy and using "live" has always been helpful.
Date published: 2022-04-11
Rated 5 out of 5 by
Poppyseedtree from
So easy
I have been using for years with no issue thank you
Date published: 2022-04-11
Rated 5 out of 5 by
BC26 from
I've used TurboTax for years w/o any problems!
Easy to use and understand. Price is affordable. Very reliable and trustworthy. I've used for years w/o any problems.
Date published: 2022-04-11
Rated 5 out of 5 by
The SLGs from
Easy & Painless
Turbo Tax allows me confidence to search topics, quickly add deductions, wages, and other life changes and provides excellent guidance along the way.
Date published: 2022-04-11
Rated 5 out of 5 by
Vashon1 from
Easy to use
Straight forward, easy step-by-step process, show every option
Date published: 2022-04-11
Rated 5 out of 5 by
logan32 from
Turbotax - Robert
Robert was great. Very knowledgable and responsive.
Date published: 2022-04-11
Rated 5 out of 5 by
radeye1 from
The live help was GREAT
I used the phone to help two times and both people were great and we got through the section with no problems
Date published: 2022-04-11
Rated 4 out of 5 by
juxy from
turbo tax is easy
Very easy to use. This is my second year with Turbotax
All TurboTax® Offerings Reviews - Page 8129
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Marcia23 from
They did it again
This is my 2nd year using Turbo tax live. Do wish that they let you choose the same tact agent that you had from the year before but they don't other than that really great experience.
Date published: 2022-04-11
Rated 2 out of 5 by
MMSTL from
turbo tax is not transparent with fees
Turbo tax does not tell you to mail in the voucher with my state taxes until you agree to pay $25 for electronic filing the State, if I knew that I would of just mailed them in, and saved my $25 fee. Once you fill out everything to electronically file and agree to the $25 fee, then they tell you that you have to mail in a voucher. Which I would just rather mail it all in, and save the $25. I will try to get my money back and do this but I doubt it will be easy.
Date published: 2022-04-11
Rated 5 out of 5 by
MichelleG2022 from
Great experience as always!
I have used TurboTax for many years and it's always easy and using "live" has always been helpful.
Date published: 2022-04-11
Rated 5 out of 5 by
Poppyseedtree from
So easy
I have been using for years with no issue thank you
Date published: 2022-04-11
Rated 5 out of 5 by
BC26 from
I've used TurboTax for years w/o any problems!
Easy to use and understand. Price is affordable. Very reliable and trustworthy. I've used for years w/o any problems.
Date published: 2022-04-11
Rated 5 out of 5 by
The SLGs from
Easy & Painless
Turbo Tax allows me confidence to search topics, quickly add deductions, wages, and other life changes and provides excellent guidance along the way.
Date published: 2022-04-11
Rated 5 out of 5 by
Vashon1 from
Easy to use
Straight forward, easy step-by-step process, show every option
Date published: 2022-04-11
Rated 5 out of 5 by
logan32 from
Turbotax - Robert
Robert was great. Very knowledgable and responsive.
Date published: 2022-04-11
Rated 5 out of 5 by
radeye1 from
The live help was GREAT
I used the phone to help two times and both people were great and we got through the section with no problems
Date published: 2022-04-11
Rated 4 out of 5 by
juxy from
turbo tax is easy
Very easy to use. This is my second year with Turbotax
All TurboTax® Offerings Reviews - Page 8129
Date published: 2022-04-11