TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Had lots of problem this time with 2020 Tax filing I had lots of problem with resolution while installing software and submitting the Efile. I had to spend 3 hour with customer care to find this issue. I did not expect this type of issue from TURBO TAX.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax Super easy to use and free as promised! Highly recommended!
Date published: 2021-03-04
Rated 5 out of 5 by from TT IS GREAT WAS SIMPLE TO FOLLOW STEP BY STEP FOUND DEDUCTIONS IS DID NOT KNOW I COULD BE ELIGIBLE FOR IS WAS GREAT
Date published: 2021-03-04
Rated 5 out of 5 by from Simple, thorough, and easy to use. I have used TurboTax for the past 20 years or more.
Date published: 2021-03-04
Rated 5 out of 5 by from Very helpful Expert trusted advice and knowledge was very helpful.
Date published: 2021-03-04
Rated 4 out of 5 by from Good downloads, stimulus was difficult Always a pleasure to work with, but seems like one glitch can add time.
Date published: 2021-03-04
Rated 5 out of 5 by from Best Value I have used TurboTax for years and it continues to satisfy my moderate needs
Date published: 2021-03-04
Rated 4 out of 5 by from There are some bugs I live abroad, don't have state residency nor any zip code, and, even I marked FC in the box for residency and noted a foreign country address, anyway Max Benefits asks for state name and zip code and does not allow e-filing. And, clearing and restarting is not available if it is paid. Ridiculous and not acceptable! I had to open new account.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is Awesome I did not have many questions, but when i did i was able to locate the questions and answers pretty fast. I've been using turbotax for years and this worked wayyyy better for us than that one time i took my taxes to a big company and they ended up doing it wrong!!
Date published: 2021-03-04
Rated 5 out of 5 by from turbo tax well done everyone i talked with was knowledgeable, patient and helpful
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Had lots of problem this time with 2020 Tax filing I had lots of problem with resolution while installing software and submitting the Efile. I had to spend 3 hour with customer care to find this issue. I did not expect this type of issue from TURBO TAX.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax Super easy to use and free as promised! Highly recommended!
Date published: 2021-03-04
Rated 5 out of 5 by from TT IS GREAT WAS SIMPLE TO FOLLOW STEP BY STEP FOUND DEDUCTIONS IS DID NOT KNOW I COULD BE ELIGIBLE FOR IS WAS GREAT
Date published: 2021-03-04
Rated 5 out of 5 by from Simple, thorough, and easy to use. I have used TurboTax for the past 20 years or more.
Date published: 2021-03-04
Rated 5 out of 5 by from Very helpful Expert trusted advice and knowledge was very helpful.
Date published: 2021-03-04
Rated 4 out of 5 by from Good downloads, stimulus was difficult Always a pleasure to work with, but seems like one glitch can add time.
Date published: 2021-03-04
Rated 5 out of 5 by from Best Value I have used TurboTax for years and it continues to satisfy my moderate needs
Date published: 2021-03-04
Rated 4 out of 5 by from There are some bugs I live abroad, don't have state residency nor any zip code, and, even I marked FC in the box for residency and noted a foreign country address, anyway Max Benefits asks for state name and zip code and does not allow e-filing. And, clearing and restarting is not available if it is paid. Ridiculous and not acceptable! I had to open new account.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is Awesome I did not have many questions, but when i did i was able to locate the questions and answers pretty fast. I've been using turbotax for years and this worked wayyyy better for us than that one time i took my taxes to a big company and they ended up doing it wrong!!
Date published: 2021-03-04
Rated 5 out of 5 by from turbo tax well done everyone i talked with was knowledgeable, patient and helpful
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 8129