TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent Tax Prep Software Easy to use for 2021 federal and state tax prep. E-filing was a breeze. I also like being able to print & save copies of my tax returns for my records. Online help for tax questions is good. I have used TurboTax for the last 5 years in a row and it gets better every year.
Date published: 2022-04-19
Rated 4 out of 5 by from Good Didn't use, did myself so really don't have feedback
Date published: 2022-04-19
Rated 3 out of 5 by from FRUSTERATED SO FAR I HAVE HAD TO GO IN 2 TIMES TO CHECK MY EIN NUMBER WHICH IS NOT BEING SWITCHED OVER RIGHT INTO MY COLORADO RETURN WHICH IS MAKING IT BEING KICKED BACK UM WHAT IS GOING ON ? EACH TIME I GO IN IT IS ENTERED RIGHT
Date published: 2022-04-19
Rated 5 out of 5 by from awesome I loved how Turbo had walked me through on how to file and also when the robot went in and corrected all of my mistakes.
Date published: 2022-04-19
Rated 1 out of 5 by from Definitely not Free I will not use your service again. I filed a standard Fed a two state returns... $157.00 later!
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing Easy fast expert help thru out the whole process way 2go
Date published: 2022-04-19
Rated 5 out of 5 by from Love TurboTax I've been using TurboTax for 7 years and each year it's even easier and faster to file my taxes. I also love that I have peace of mind with the added option of using audit and identify theft protection each year too. Whenever someone asks me about a good tax prep service I always recommend TurboTax.
Date published: 2022-04-19
Rated 1 out of 5 by from Fees dont show until the end initially said no fee Fees dont show until the end initially said no fee
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is a life saver!!!! I filed my taxes last minute and if it had not been for Turbo Tax, I would have been completely off the mark.
Date published: 2022-04-19
Rated 5 out of 5 by from Going in Blind I used to pay a family member to handle our tax needs, I always felt that the price was fair since I had no idea how complex or sensitive these things could be. I found that turbo tax was more than user friendly but helps beginners become confident in what they do. Even though my tax report became complex and resulted in me having to upgrade due to my situation I still only paid a fraction from what I was before. In the end I was able to complete this confidently thanks to turbotax!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 8058
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Tax Prep Software Easy to use for 2021 federal and state tax prep. E-filing was a breeze. I also like being able to print & save copies of my tax returns for my records. Online help for tax questions is good. I have used TurboTax for the last 5 years in a row and it gets better every year.
Date published: 2022-04-19
Rated 4 out of 5 by from Good Didn't use, did myself so really don't have feedback
Date published: 2022-04-19
Rated 3 out of 5 by from FRUSTERATED SO FAR I HAVE HAD TO GO IN 2 TIMES TO CHECK MY EIN NUMBER WHICH IS NOT BEING SWITCHED OVER RIGHT INTO MY COLORADO RETURN WHICH IS MAKING IT BEING KICKED BACK UM WHAT IS GOING ON ? EACH TIME I GO IN IT IS ENTERED RIGHT
Date published: 2022-04-19
Rated 5 out of 5 by from awesome I loved how Turbo had walked me through on how to file and also when the robot went in and corrected all of my mistakes.
Date published: 2022-04-19
Rated 1 out of 5 by from Definitely not Free I will not use your service again. I filed a standard Fed a two state returns... $157.00 later!
Date published: 2022-04-19
Rated 5 out of 5 by from Amazing Easy fast expert help thru out the whole process way 2go
Date published: 2022-04-19
Rated 5 out of 5 by from Love TurboTax I've been using TurboTax for 7 years and each year it's even easier and faster to file my taxes. I also love that I have peace of mind with the added option of using audit and identify theft protection each year too. Whenever someone asks me about a good tax prep service I always recommend TurboTax.
Date published: 2022-04-19
Rated 1 out of 5 by from Fees dont show until the end initially said no fee Fees dont show until the end initially said no fee
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is a life saver!!!! I filed my taxes last minute and if it had not been for Turbo Tax, I would have been completely off the mark.
Date published: 2022-04-19
Rated 5 out of 5 by from Going in Blind I used to pay a family member to handle our tax needs, I always felt that the price was fair since I had no idea how complex or sensitive these things could be. I found that turbo tax was more than user friendly but helps beginners become confident in what they do. Even though my tax report became complex and resulted in me having to upgrade due to my situation I still only paid a fraction from what I was before. In the end I was able to complete this confidently thanks to turbotax!
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 8058