TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Satisfied customer TurboTax makes filing easy. If I had one complaint it would be that the program has problems with federal pension income, which it wants to treat as a 401K. I was able to get help from one of their experts, Carissa, who showed me how to work around it. She also helped me correct a few small errors I had made and explained to me why I was getting a larger refund than I expected. It was due to my ignorance, not an error by TurboTax. She was a gem.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo This was my first time doing tax return. TurboTax was easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from they where great she was great very patient and helpful and stayed on the phone with me as long as i needed her too.
Date published: 2021-02-27
Rated 4 out of 5 by from easy breezy ive used turbo tax for last few years an anagain everything went smoothe thanks again cant wait tofile again next year....
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Great, showed me different options. Thank you very much!!
Date published: 2021-02-27
Rated 5 out of 5 by from awesome awesome great perfect good as advertised went well
Date published: 2021-02-27
Rated 5 out of 5 by from Turnout is great and very simple to use For the first time doing this on my own it was very simple they walk you through everything with easy
Date published: 2021-02-27
Rated 1 out of 5 by from $80 to file my taxes???????? what happened to zero how could you possibly steal from people relying on their tax returns to help them out, especially in these times. and then if you work for yourself and dont have the money to pay for turbo deluxe upfront you have to pay an extra $40??? what is that. you didnt even mention it just kind of slid it in the checkout. how dare you. if i wanted to pay someone $80 to file my taxes and ACTUALLY DO IT FOR ME it wouldnt be a problem. but i just waited weeks for my last w-2 for this??? what has this worl come too. not even the people that help, help. i strongly advise you fix this and refund me.
Date published: 2021-02-27
Rated 4 out of 5 by from Great and simple, but you always have to pay I love turbo tax. It's a great software. The only reason I didn't give it 5 stars is because it's a bit misleading with paying. It always starts with FOR FREE... and by the time you are done you have to pay more than $100.00 USD
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax a refund awaits you It is very reliable and easy to use ... I've been using it for years
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8019
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Satisfied customer TurboTax makes filing easy. If I had one complaint it would be that the program has problems with federal pension income, which it wants to treat as a 401K. I was able to get help from one of their experts, Carissa, who showed me how to work around it. She also helped me correct a few small errors I had made and explained to me why I was getting a larger refund than I expected. It was due to my ignorance, not an error by TurboTax. She was a gem.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo This was my first time doing tax return. TurboTax was easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from they where great she was great very patient and helpful and stayed on the phone with me as long as i needed her too.
Date published: 2021-02-27
Rated 4 out of 5 by from easy breezy ive used turbo tax for last few years an anagain everything went smoothe thanks again cant wait tofile again next year....
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Great, showed me different options. Thank you very much!!
Date published: 2021-02-27
Rated 5 out of 5 by from awesome awesome great perfect good as advertised went well
Date published: 2021-02-27
Rated 5 out of 5 by from Turnout is great and very simple to use For the first time doing this on my own it was very simple they walk you through everything with easy
Date published: 2021-02-27
Rated 1 out of 5 by from $80 to file my taxes???????? what happened to zero how could you possibly steal from people relying on their tax returns to help them out, especially in these times. and then if you work for yourself and dont have the money to pay for turbo deluxe upfront you have to pay an extra $40??? what is that. you didnt even mention it just kind of slid it in the checkout. how dare you. if i wanted to pay someone $80 to file my taxes and ACTUALLY DO IT FOR ME it wouldnt be a problem. but i just waited weeks for my last w-2 for this??? what has this worl come too. not even the people that help, help. i strongly advise you fix this and refund me.
Date published: 2021-02-27
Rated 4 out of 5 by from Great and simple, but you always have to pay I love turbo tax. It's a great software. The only reason I didn't give it 5 stars is because it's a bit misleading with paying. It always starts with FOR FREE... and by the time you are done you have to pay more than $100.00 USD
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax a refund awaits you It is very reliable and easy to use ... I've been using it for years
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 8019