TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Been using Turbo Tax for many years, 2022 efile We have been using Turbo Tax for many years. This is the first time to E-file and I mostly like the feature but I ended up paying $60 for something I did not expect or want. I did not want the audit option but felt I was being directed to transmit without paying. Did not like this option.
Date published: 2023-03-04
Rated 4 out of 5 by from Mostly good program, with a few caveats The program generally works well, but there are a few exceptions. Most significantly, the data import feature is problematic in that it either does not import all data from the 1099 forms or requires you to review that data individually after import. Furthermore, the review screen encourages the filer to once again use the direct import function, which is a fatal error because doing so will put the filer into an endless DO loop creating duplicate entries and review requests. The filer instead needs to select a different data entry option, preferably manual, which works well. The program also lacks a clear, workable method of reporting interest income for which no 1099-INT exists. Finally, the medical expense screens and instructions should (1) clearly state that dental insurance premiums are deductible (I had to check the IRS instructions to make that determination) and (2) specify up front that, in computing eligible expenses, the filer must deduct an amount equal to any expense amount that you initially paid, but for which the filer later received reimbursement directly from an insurance company as a result of a claim that you file with the insurer. I assumed that this was the case, but then was confused by the final screen requesting entry of all amounts received directly from the insurance company. Clicking on the information icon revealed that I did not need to complete this screen because I had already deducted the amount in question in making entries in all preceding medical expense categories. This exclusion should be part of the screen itself, not something ferreted out from an information popup.
Date published: 2023-03-04
Rated 5 out of 5 by from fast easy turbo tax is getting faster and easier. will use every year
Date published: 2023-03-04
Rated 5 out of 5 by from Best place to file taxes! It was nice and easy and they explained every step very well
Date published: 2023-03-04
Rated 5 out of 5 by from very positive experience David made this tax season easier than ever...thanks
Date published: 2023-03-04
Rated 5 out of 5 by from Great Tax Filing software I have used TurboTax for several years as my tax filing software. Always easy to use and gets the job done.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo tax is great So easy to use- Took about and hour and a half!!!!
Date published: 2023-03-04
Rated 1 out of 5 by from overpriced nonsense they literally nickle and dime you with hidden fees.
Date published: 2023-03-04
Rated 5 out of 5 by from So amazing Turbotax makes doing taxes easy by walking you through each step. Also it maintains previous records to make filing easier.
Date published: 2023-03-04
Rated 5 out of 5 by from quick it was not bad a bad experience it was pretty easy quick and effortless
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Been using Turbo Tax for many years, 2022 efile We have been using Turbo Tax for many years. This is the first time to E-file and I mostly like the feature but I ended up paying $60 for something I did not expect or want. I did not want the audit option but felt I was being directed to transmit without paying. Did not like this option.
Date published: 2023-03-04
Rated 4 out of 5 by from Mostly good program, with a few caveats The program generally works well, but there are a few exceptions. Most significantly, the data import feature is problematic in that it either does not import all data from the 1099 forms or requires you to review that data individually after import. Furthermore, the review screen encourages the filer to once again use the direct import function, which is a fatal error because doing so will put the filer into an endless DO loop creating duplicate entries and review requests. The filer instead needs to select a different data entry option, preferably manual, which works well. The program also lacks a clear, workable method of reporting interest income for which no 1099-INT exists. Finally, the medical expense screens and instructions should (1) clearly state that dental insurance premiums are deductible (I had to check the IRS instructions to make that determination) and (2) specify up front that, in computing eligible expenses, the filer must deduct an amount equal to any expense amount that you initially paid, but for which the filer later received reimbursement directly from an insurance company as a result of a claim that you file with the insurer. I assumed that this was the case, but then was confused by the final screen requesting entry of all amounts received directly from the insurance company. Clicking on the information icon revealed that I did not need to complete this screen because I had already deducted the amount in question in making entries in all preceding medical expense categories. This exclusion should be part of the screen itself, not something ferreted out from an information popup.
Date published: 2023-03-04
Rated 5 out of 5 by from fast easy turbo tax is getting faster and easier. will use every year
Date published: 2023-03-04
Rated 5 out of 5 by from Best place to file taxes! It was nice and easy and they explained every step very well
Date published: 2023-03-04
Rated 5 out of 5 by from very positive experience David made this tax season easier than ever...thanks
Date published: 2023-03-04
Rated 5 out of 5 by from Great Tax Filing software I have used TurboTax for several years as my tax filing software. Always easy to use and gets the job done.
Date published: 2023-03-04
Rated 5 out of 5 by from Turbo tax is great So easy to use- Took about and hour and a half!!!!
Date published: 2023-03-04
Rated 1 out of 5 by from overpriced nonsense they literally nickle and dime you with hidden fees.
Date published: 2023-03-04
Rated 5 out of 5 by from So amazing Turbotax makes doing taxes easy by walking you through each step. Also it maintains previous records to make filing easier.
Date published: 2023-03-04
Rated 5 out of 5 by from quick it was not bad a bad experience it was pretty easy quick and effortless
Date published: 2023-03-04
All TurboTax® Offerings Reviews - Page 7984