TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281637 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is the best! This was my first time doing my own taxes and turbotax made it extremely easy to navigate and finalize. I couldn't be happier with my experience.
Date published: 2021-03-05
Rated 5 out of 5 by from I always use TurboTax I have used TurboTax for years and have never had a problem. I depend on it for accuracy and speedincompleting my tax return.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Is the Best Site to Use I've never been good at filing my taxes or anything of that sort, but using turbotax has made it so easy to use and navigate.
Date published: 2021-03-05
Rated 4 out of 5 by from Finished my taxes I rated 4 star as I had a question and tried to get live help and after 4 hours I gave up waiting and figured it out myself.
Date published: 2021-03-05
Rated 3 out of 5 by from rating reduced I have reduced my rating because you are forcing me to do a review.
Date published: 2021-03-05
Rated 3 out of 5 by from Easy web access but update how to link accounts I have filed with turbo tax for the past 4 years but when I went to go file my 2020 tax return i was unable to locate my past tax returns. Apparently i was using my old yahoo email instead of my Gmail email. I didn't find this out until I was searching for days and then decided to check my Gmail email and found my 2019 tax return info But, my email was actually my yahoo email. TurboTax needs to find a better way to link accounts. to prevent future issues like this.
Date published: 2021-03-05
Rated 5 out of 5 by from I've been using TurboTax for over 20 years! It's so easy to use. This year I had a special issue with the MRD/Cares Act and a representative was able to solve my problem by accessing my program remotely.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax was Painless and Enjoyable Quick, easy and painless with clear explanations..
Date published: 2021-03-05
Rated 5 out of 5 by from big timesaver I didn't think I needed to pay for turbotax this year, expecting to use the standard deduction. I did my own taxes for so many years, no problem. But started reading the forms, so much to read, even for 1040SR! Tried to use the IRS online form. Forget that. TurboTax is still worth every cent.
Date published: 2021-03-05
Rated 5 out of 5 by from Better than a CPA I used 9 years ago. Used for last 8 years. Always up to date on IRS regs and changes. Answer all of my questions completely and quickly. Thanks to David this year for his response to my questions.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7984
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the best! This was my first time doing my own taxes and turbotax made it extremely easy to navigate and finalize. I couldn't be happier with my experience.
Date published: 2021-03-05
Rated 5 out of 5 by from I always use TurboTax I have used TurboTax for years and have never had a problem. I depend on it for accuracy and speedincompleting my tax return.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax Is the Best Site to Use I've never been good at filing my taxes or anything of that sort, but using turbotax has made it so easy to use and navigate.
Date published: 2021-03-05
Rated 4 out of 5 by from Finished my taxes I rated 4 star as I had a question and tried to get live help and after 4 hours I gave up waiting and figured it out myself.
Date published: 2021-03-05
Rated 3 out of 5 by from rating reduced I have reduced my rating because you are forcing me to do a review.
Date published: 2021-03-05
Rated 3 out of 5 by from Easy web access but update how to link accounts I have filed with turbo tax for the past 4 years but when I went to go file my 2020 tax return i was unable to locate my past tax returns. Apparently i was using my old yahoo email instead of my Gmail email. I didn't find this out until I was searching for days and then decided to check my Gmail email and found my 2019 tax return info But, my email was actually my yahoo email. TurboTax needs to find a better way to link accounts. to prevent future issues like this.
Date published: 2021-03-05
Rated 5 out of 5 by from I've been using TurboTax for over 20 years! It's so easy to use. This year I had a special issue with the MRD/Cares Act and a representative was able to solve my problem by accessing my program remotely.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax was Painless and Enjoyable Quick, easy and painless with clear explanations..
Date published: 2021-03-05
Rated 5 out of 5 by from big timesaver I didn't think I needed to pay for turbotax this year, expecting to use the standard deduction. I did my own taxes for so many years, no problem. But started reading the forms, so much to read, even for 1040SR! Tried to use the IRS online form. Forget that. TurboTax is still worth every cent.
Date published: 2021-03-05
Rated 5 out of 5 by from Better than a CPA I used 9 years ago. Used for last 8 years. Always up to date on IRS regs and changes. Answer all of my questions completely and quickly. Thanks to David this year for his response to my questions.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7984