TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Very disappointed Very difficult to find information with the FAQ option in TT, Customer Service team could have been more understanding/congenial. Had to upgrade and pay for what would have been a free return because of a 4.92 dividend ("but there is a lot of additional work because of that form that needs to be done by TT" - was the reason) opted to pay with my return for the upgrade and it cost not $110.00 as quoted but instead cost $150.00. Next year will NOT be using TT... Tax Act would have done this file for FREE........
Date published: 2021-03-04
Rated 3 out of 5 by from Easy to use, thirsty for upgrade premiums Me: Files for my sad little refund TurboTax, literally every other page: "Do you want to upgrade to protect yourself, your children, and all of your possessions from impending doom?"
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Used to do my taxes manually. Turbo tax sort of reads through each tax form instruction for me, greatly simplifying the tax submission process. Thank you, Turbo Tax
Date published: 2021-03-04
Rated 5 out of 5 by from Outstanding guide to cloudy subject Good step by step guide that hits points I would have missed. Excellent check of all the boxes needed to be filled
Date published: 2021-03-04
Rated 5 out of 5 by from turbo is great great except trying to delete forms that are not needed needs some work, its not intuitive.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is Great I'm not a paid review. Fantastic and robust web interface with a strong set of user comfort options such as tool tips and direct assistance from professionals.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbotax is great It was a good experience I really enjoyed how fast and easy it was
Date published: 2021-03-04
Rated 5 out of 5 by from Straightforward Turbo Tax is straightforward to use with great explanations and retrieved information filled in for you from year to year. Edit options are easy to access.
Date published: 2021-03-04
Rated 5 out of 5 by from My Rating Technically the service is very good providing excellent guidance. One suggestion is to revisit the foreign dividend tax section payment section for those of us with multiple (greater than ten) countries. Difficult to navigate. A great service overall in the opinion of a 10+ year customer!
Date published: 2021-03-04
Rated 5 out of 5 by from very easy to use helped me file my taxes at no cost to myself. will use again
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 7956
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Very disappointed Very difficult to find information with the FAQ option in TT, Customer Service team could have been more understanding/congenial. Had to upgrade and pay for what would have been a free return because of a 4.92 dividend ("but there is a lot of additional work because of that form that needs to be done by TT" - was the reason) opted to pay with my return for the upgrade and it cost not $110.00 as quoted but instead cost $150.00. Next year will NOT be using TT... Tax Act would have done this file for FREE........
Date published: 2021-03-04
Rated 3 out of 5 by from Easy to use, thirsty for upgrade premiums Me: Files for my sad little refund TurboTax, literally every other page: "Do you want to upgrade to protect yourself, your children, and all of your possessions from impending doom?"
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Used to do my taxes manually. Turbo tax sort of reads through each tax form instruction for me, greatly simplifying the tax submission process. Thank you, Turbo Tax
Date published: 2021-03-04
Rated 5 out of 5 by from Outstanding guide to cloudy subject Good step by step guide that hits points I would have missed. Excellent check of all the boxes needed to be filled
Date published: 2021-03-04
Rated 5 out of 5 by from turbo is great great except trying to delete forms that are not needed needs some work, its not intuitive.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is Great I'm not a paid review. Fantastic and robust web interface with a strong set of user comfort options such as tool tips and direct assistance from professionals.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbotax is great It was a good experience I really enjoyed how fast and easy it was
Date published: 2021-03-04
Rated 5 out of 5 by from Straightforward Turbo Tax is straightforward to use with great explanations and retrieved information filled in for you from year to year. Edit options are easy to access.
Date published: 2021-03-04
Rated 5 out of 5 by from My Rating Technically the service is very good providing excellent guidance. One suggestion is to revisit the foreign dividend tax section payment section for those of us with multiple (greater than ten) countries. Difficult to navigate. A great service overall in the opinion of a 10+ year customer!
Date published: 2021-03-04
Rated 5 out of 5 by from very easy to use helped me file my taxes at no cost to myself. will use again
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 7956