TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Was Better Last Year My W2 still said, “needs review “ . Tired of constantly being sold an upgrade to Max. The help section could be improved. Difficult to find forum. I almost missed the $3,000 child tax credit as the “review”, button was greyed out.
Date published: 2022-04-16
Rated 5 out of 5 by from excellent First Time user ! The explanations were helpful! tThanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax covers everything about taxes and has great help if you do not understand what something is or how something works. Their live customer support is great! I received a call 1 minute after requesting a call and was able to get my problem fixed in less than 5 minutes! The only thing I would ask turbotax to do is state that if one is a first time independent tax filer and would like to e-file, 0 would be their AGI to enter.
Date published: 2022-04-16
Rated 5 out of 5 by from All Great I did not speak to a live agent I’m jus glad they was on call if I hit a snag I’m happy bout my out come I have been w TurboTax for 5 plus years thank you
Date published: 2022-04-16
Rated 2 out of 5 by from turbo tax This is stressful because i never got my refund from last year.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all topics I'm glad I used Turbo Tax because I don't have the time to go through all of the IRS instructions and forms. Turbo Tax took me through every topic and made it easy to follow.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX IS AWESOME Great Experience always there to help with any questions and spoke to Robert last of many other turbo reviewers.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy and Trustworthy! This is my first time filing with TurboTax and it was a breeze. I also had a live tax expert call me, answer questions, and review my tax return before filing. I feel confident that my return is correct now and am so happy with the process.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is a lifesaver. I have been able to do my taxes at my leisure.I was able to get help if I needed it.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Awesome Great tool will use it again next yeAr!!!!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 7891
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Was Better Last Year My W2 still said, “needs review “ . Tired of constantly being sold an upgrade to Max. The help section could be improved. Difficult to find forum. I almost missed the $3,000 child tax credit as the “review”, button was greyed out.
Date published: 2022-04-16
Rated 5 out of 5 by from excellent First Time user ! The explanations were helpful! tThanks!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax covers everything about taxes and has great help if you do not understand what something is or how something works. Their live customer support is great! I received a call 1 minute after requesting a call and was able to get my problem fixed in less than 5 minutes! The only thing I would ask turbotax to do is state that if one is a first time independent tax filer and would like to e-file, 0 would be their AGI to enter.
Date published: 2022-04-16
Rated 5 out of 5 by from All Great I did not speak to a live agent I’m jus glad they was on call if I hit a snag I’m happy bout my out come I have been w TurboTax for 5 plus years thank you
Date published: 2022-04-16
Rated 2 out of 5 by from turbo tax This is stressful because i never got my refund from last year.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all topics I'm glad I used Turbo Tax because I don't have the time to go through all of the IRS instructions and forms. Turbo Tax took me through every topic and made it easy to follow.
Date published: 2022-04-16
Rated 5 out of 5 by from TURBO TAX IS AWESOME Great Experience always there to help with any questions and spoke to Robert last of many other turbo reviewers.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy and Trustworthy! This is my first time filing with TurboTax and it was a breeze. I also had a live tax expert call me, answer questions, and review my tax return before filing. I feel confident that my return is correct now and am so happy with the process.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is a lifesaver. I have been able to do my taxes at my leisure.I was able to get help if I needed it.
Date published: 2022-04-16
Rated 5 out of 5 by from Great Awesome Great tool will use it again next yeAr!!!!
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 7891