TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax great for Fed; Less stellar for States I've used Turbo for years, It's a great tool except for State income tax form support. I pre-paid for State e-file but not able to do so due to (unaddressed) filing glitches. Spent over an hour on line with Turbo support and tried community help, but no solution. Please reimburse when unresolved problems surface, or if e-file advertised but isn't available.
Date published: 2021-04-13
Rated 5 out of 5 by from Good job Turbo Tax is easy to use. Have used Turbo Tax for the past 15 years.
Date published: 2021-04-13
Rated 4 out of 5 by from Got the job done :) Turbo tax was pretty ok on the Federal return. There are areas of explanation that are pretty vague for those of us who are not tax savvy. I felt let down on the state return. Turbo tax dropped the ball and left it up to the filer to figure out the states particular tax laws. It was frustrating and made me feel uneasy.
Date published: 2021-04-12
Rated 2 out of 5 by from TurboTax is okay On phone with Nicole and could not fix problem. Called back and spoke with Rick and he had problem fixed in 2 minutes. This software is hard to use (not user friendly).
Date published: 2021-04-12
Rated 5 out of 5 by from User Friendly Did Download and started right in. Done in an hour.
Date published: 2021-04-12
Rated 5 out of 5 by from turbotax is cool was very easy for me to navigate through and complete on my own.
Date published: 2021-04-12
Rated 4 out of 5 by from TURBO TAX DELUXE Good program and company, but dialog is confusing at times!
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo Tax charges too much Turbo Tax charges too many extra fees. Takes most of your refund
Date published: 2021-04-12
Rated 5 out of 5 by from Great I have used TurboTax for many years and I find it extremely easy whether short or long form. Because they have my past returns they can plug in most of my information. I would highly recommend it to anyone.
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy! WE go with these guys every year. Super helpful and walks you through everything quickly!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 787
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax great for Fed; Less stellar for States I've used Turbo for years, It's a great tool except for State income tax form support. I pre-paid for State e-file but not able to do so due to (unaddressed) filing glitches. Spent over an hour on line with Turbo support and tried community help, but no solution. Please reimburse when unresolved problems surface, or if e-file advertised but isn't available.
Date published: 2021-04-13
Rated 5 out of 5 by from Good job Turbo Tax is easy to use. Have used Turbo Tax for the past 15 years.
Date published: 2021-04-13
Rated 4 out of 5 by from Got the job done :) Turbo tax was pretty ok on the Federal return. There are areas of explanation that are pretty vague for those of us who are not tax savvy. I felt let down on the state return. Turbo tax dropped the ball and left it up to the filer to figure out the states particular tax laws. It was frustrating and made me feel uneasy.
Date published: 2021-04-12
Rated 2 out of 5 by from TurboTax is okay On phone with Nicole and could not fix problem. Called back and spoke with Rick and he had problem fixed in 2 minutes. This software is hard to use (not user friendly).
Date published: 2021-04-12
Rated 5 out of 5 by from User Friendly Did Download and started right in. Done in an hour.
Date published: 2021-04-12
Rated 5 out of 5 by from turbotax is cool was very easy for me to navigate through and complete on my own.
Date published: 2021-04-12
Rated 4 out of 5 by from TURBO TAX DELUXE Good program and company, but dialog is confusing at times!
Date published: 2021-04-12
Rated 1 out of 5 by from Turbo Tax charges too much Turbo Tax charges too many extra fees. Takes most of your refund
Date published: 2021-04-12
Rated 5 out of 5 by from Great I have used TurboTax for many years and I find it extremely easy whether short or long form. Because they have my past returns they can plug in most of my information. I would highly recommend it to anyone.
Date published: 2021-04-12
Rated 5 out of 5 by from Super Easy! WE go with these guys every year. Super helpful and walks you through everything quickly!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 787