TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Horrible Just unnecessarily expensive and charging at every point for no reason. Thanks for nothing.
Date published: 2023-04-19
Rated 2 out of 5 by from turbo tax is ok I thought i was using free turbo tax, but come to find out, i was not. I thought when I paid on march 1 $63.43 i was paying and fed taxes were filed (fed 59.00) come to find out it was not paid and not filed, so now i am paying again and filing my taxes correctly and finally. i am not a very happy camper for using turbo tax this year. not sure i will use again next year or not
Date published: 2023-04-19
Rated 5 out of 5 by from BEST TAX SERVICE EVER!!! GREAT EASY TO USE. FRIENDLY AND READY TO HELP IN ANYWAY.
Date published: 2023-04-19
Rated 5 out of 5 by from This is my first time filing a tax return. I thought it could be hard but it is well in my ability. It helps
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience The process was fast and smooth! From start to finish, the platform walked me through everything that I needed in order to file.
Date published: 2023-04-19
Rated 5 out of 5 by from Tried and True! Been using Turbotax for many years with great results. Keep up the good work!
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy to use It's always fast and easy to use. Great for single and people who don't have much to report or claim.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax is great Getting help is a nightmare The program is super easy, been using it for years. Hit a major snag this year when the program wouldn't accept my credit card. After 2 days trying and 5 hours on the phone last (calls continually being dropped)night Holly was very helpful. She identified the problem but thought I needed tech support as she couldn't fix it. She put in a call back to tech support but they never called me back. so this morning I tried another call. Jeremy was able to get me on with a supervisor and Kerry solved the problem. I am happy I was finally able to file my taxes. Very unhappy it took 2 and a half days to get the problem solved resulting in filing and paying late. will be even more unhappy if I have a penalty
Date published: 2023-04-19
Rated 3 out of 5 by from Math teacher My experience is really hard because my taxes have been rejected three times.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 787
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Horrible Just unnecessarily expensive and charging at every point for no reason. Thanks for nothing.
Date published: 2023-04-19
Rated 2 out of 5 by from turbo tax is ok I thought i was using free turbo tax, but come to find out, i was not. I thought when I paid on march 1 $63.43 i was paying and fed taxes were filed (fed 59.00) come to find out it was not paid and not filed, so now i am paying again and filing my taxes correctly and finally. i am not a very happy camper for using turbo tax this year. not sure i will use again next year or not
Date published: 2023-04-19
Rated 5 out of 5 by from BEST TAX SERVICE EVER!!! GREAT EASY TO USE. FRIENDLY AND READY TO HELP IN ANYWAY.
Date published: 2023-04-19
Rated 5 out of 5 by from This is my first time filing a tax return. I thought it could be hard but it is well in my ability. It helps
Date published: 2023-04-19
Rated 5 out of 5 by from Great Experience The process was fast and smooth! From start to finish, the platform walked me through everything that I needed in order to file.
Date published: 2023-04-19
Rated 5 out of 5 by from Tried and True! Been using Turbotax for many years with great results. Keep up the good work!
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and Easy to use It's always fast and easy to use. Great for single and people who don't have much to report or claim.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbo Tax is great Getting help is a nightmare The program is super easy, been using it for years. Hit a major snag this year when the program wouldn't accept my credit card. After 2 days trying and 5 hours on the phone last (calls continually being dropped)night Holly was very helpful. She identified the problem but thought I needed tech support as she couldn't fix it. She put in a call back to tech support but they never called me back. so this morning I tried another call. Jeremy was able to get me on with a supervisor and Kerry solved the problem. I am happy I was finally able to file my taxes. Very unhappy it took 2 and a half days to get the problem solved resulting in filing and paying late. will be even more unhappy if I have a penalty
Date published: 2023-04-19
Rated 3 out of 5 by from Math teacher My experience is really hard because my taxes have been rejected three times.
Date published: 2023-04-19
Rated 5 out of 5 by from GREAT CUSTOMER SERVICE SHE WAS VERY HELPFUL, AND REDUCED MY STRESS 100 PERCENT
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 787