TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from TurboTax Been using this service for years and will be using it in the future
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is seamless! I have been a customer for Turbo Tax for 8 years now and I do not have complaints at all. There step-by-step guide is very easy to follow and everything is just seamless!
Date published: 2023-03-05
Rated 4 out of 5 by from Aside from the review loops its awesome Turbo Tax has an excellent user experience. I would like to see it explain better what's happening when it tells you to review a section that has already been reviewed and fully completed. It's not obvious why it keeps the review loop going. Other than that, I find it easy to navigate and complete.
Date published: 2023-03-05
Rated 5 out of 5 by from Good service Ruanlak was very helpful, quick to assist with completing my tax return, and answered any questions I had.
Date published: 2023-03-05
Rated 5 out of 5 by from Very Simple Simple to use. The program asks you questions and walks you through the process. I recommend it.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbotax is convenient, and you pay for it. Turbotax makes it very easy to file your taxes, and customer service is very nice when needed. However, the costs go up every year and it is ridiculously expensive. I need to upgrade my turbotax version for $120+ just so I can file my investment income where I made less than $20 last year. Absolutely ridiculous. Then when previous years state returns cost $40 dollars, all the sudden it is now $60 to file? I can go to a tax person and let them do the work for the same price or less than a total upgrade/filling fee of $200
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax Deluxe - First Time My first time, had to figure out where to report my annuity, and listing of charitable deduction a bit different from doing it manually, but I got through it!
Date published: 2023-03-05
Rated 4 out of 5 by from Very helpful! I had issues with my returns and they helped a lot.
Date published: 2023-03-05
Rated 4 out of 5 by from turbo tax Disappointed in the end when filing ,seems to try to much to sell upgrades. make me feeling like its not honest
Date published: 2023-03-05
Rated 5 out of 5 by from job well done once i found the scanning mistake it went wonderful
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax Been using this service for years and will be using it in the future
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is seamless! I have been a customer for Turbo Tax for 8 years now and I do not have complaints at all. There step-by-step guide is very easy to follow and everything is just seamless!
Date published: 2023-03-05
Rated 4 out of 5 by from Aside from the review loops its awesome Turbo Tax has an excellent user experience. I would like to see it explain better what's happening when it tells you to review a section that has already been reviewed and fully completed. It's not obvious why it keeps the review loop going. Other than that, I find it easy to navigate and complete.
Date published: 2023-03-05
Rated 5 out of 5 by from Good service Ruanlak was very helpful, quick to assist with completing my tax return, and answered any questions I had.
Date published: 2023-03-05
Rated 5 out of 5 by from Very Simple Simple to use. The program asks you questions and walks you through the process. I recommend it.
Date published: 2023-03-05
Rated 2 out of 5 by from Turbotax is convenient, and you pay for it. Turbotax makes it very easy to file your taxes, and customer service is very nice when needed. However, the costs go up every year and it is ridiculously expensive. I need to upgrade my turbotax version for $120+ just so I can file my investment income where I made less than $20 last year. Absolutely ridiculous. Then when previous years state returns cost $40 dollars, all the sudden it is now $60 to file? I can go to a tax person and let them do the work for the same price or less than a total upgrade/filling fee of $200
Date published: 2023-03-05
Rated 5 out of 5 by from TurboTax Deluxe - First Time My first time, had to figure out where to report my annuity, and listing of charitable deduction a bit different from doing it manually, but I got through it!
Date published: 2023-03-05
Rated 4 out of 5 by from Very helpful! I had issues with my returns and they helped a lot.
Date published: 2023-03-05
Rated 4 out of 5 by from turbo tax Disappointed in the end when filing ,seems to try to much to sell upgrades. make me feeling like its not honest
Date published: 2023-03-05
Rated 5 out of 5 by from job well done once i found the scanning mistake it went wonderful
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7844