TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is my main go-to app to file tax returns Received satisfactory aid towards filing my tax returns
Date published: 2021-03-05
Rated 2 out of 5 by from they are okay I do not like that you say it is free and then its $60.00 bucks
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax is great I really like Turbo Tax, It's easy to use. The only thing I don't like are the fees. I paid $60 for the program and another $60 in fees.
Date published: 2021-03-05
Rated 5 out of 5 by from It is an easy way to do even complicated returns I am a retired tax professional and have used this software since retiring. It handles all my needs and helps me if I need it
Date published: 2021-03-05
Rated 5 out of 5 by from Always easy to use. Finds the forms you need. Great support both live Chat and Expert review. Double checks all entries.
Date published: 2021-03-05
Rated 5 out of 5 by from Pretty easy So I don't have much going on in my life (no car, no dependents, no student loans) and I got everything done in like 30 minutes. Pretty dang easy compared to all the other years of taxes i've paid
Date published: 2021-03-05
Rated 4 out of 5 by from TurboTax is good to use for eFiling tax returns Excellent experience using Live CPA expert, used callback option, not too long of a wait, and received crisp and clear questions, guidance on keystrokes and reviewing the entries. All very good overall.
Date published: 2021-03-05
Rated 5 out of 5 by from excellent always great, I have used turbo tax for many years and have always had great luck with and find a great experience with it. Keep up the good work.
Date published: 2021-03-05
Rated 5 out of 5 by from VERY DETAILED EXPLANATIONS EVERYTHING WAS FAIRLY SIMPLE. HOWEVER I DON'T LIKE THAT YOUR AGENTS ARE NOT AVAILABLE ONDEMAND. I ASKED TO SPEAK TO ONE AND I WAS TOLD I WOULD RECIEVE A PHONE CALL WITHIN MINUTES VERSUS BEING ABLE TO TALK TO SOMEONE RIGHT THEN AND THERE. THE CHAT MESSAGES TOOK A WHILE AS WELL. SO WITH THAT I FELT LIKE I PAID FOR A SERVICE THAT I DID NOT RECEIVE. HOPEFULLY MY RETURN WILL COME BACK WITH NO ISSUES AND THEN YOU WOULD HAVE REALLY EARNED YOUR 5 STARS.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax Makes Filing Taxes Easy I've been using TurboTax for many years and find it an amazingly easy software to use. However, this year there was a question that TT was unable to answer. They kept saying that Illinois required an code for a tax break on the taxes, but was unable to provide any information regarding this, and Illinois could not answer the question either. I think this question on the TT was in error.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7762
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is my main go-to app to file tax returns Received satisfactory aid towards filing my tax returns
Date published: 2021-03-05
Rated 2 out of 5 by from they are okay I do not like that you say it is free and then its $60.00 bucks
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax is great I really like Turbo Tax, It's easy to use. The only thing I don't like are the fees. I paid $60 for the program and another $60 in fees.
Date published: 2021-03-05
Rated 5 out of 5 by from It is an easy way to do even complicated returns I am a retired tax professional and have used this software since retiring. It handles all my needs and helps me if I need it
Date published: 2021-03-05
Rated 5 out of 5 by from Always easy to use. Finds the forms you need. Great support both live Chat and Expert review. Double checks all entries.
Date published: 2021-03-05
Rated 5 out of 5 by from Pretty easy So I don't have much going on in my life (no car, no dependents, no student loans) and I got everything done in like 30 minutes. Pretty dang easy compared to all the other years of taxes i've paid
Date published: 2021-03-05
Rated 4 out of 5 by from TurboTax is good to use for eFiling tax returns Excellent experience using Live CPA expert, used callback option, not too long of a wait, and received crisp and clear questions, guidance on keystrokes and reviewing the entries. All very good overall.
Date published: 2021-03-05
Rated 5 out of 5 by from excellent always great, I have used turbo tax for many years and have always had great luck with and find a great experience with it. Keep up the good work.
Date published: 2021-03-05
Rated 5 out of 5 by from VERY DETAILED EXPLANATIONS EVERYTHING WAS FAIRLY SIMPLE. HOWEVER I DON'T LIKE THAT YOUR AGENTS ARE NOT AVAILABLE ONDEMAND. I ASKED TO SPEAK TO ONE AND I WAS TOLD I WOULD RECIEVE A PHONE CALL WITHIN MINUTES VERSUS BEING ABLE TO TALK TO SOMEONE RIGHT THEN AND THERE. THE CHAT MESSAGES TOOK A WHILE AS WELL. SO WITH THAT I FELT LIKE I PAID FOR A SERVICE THAT I DID NOT RECEIVE. HOPEFULLY MY RETURN WILL COME BACK WITH NO ISSUES AND THEN YOU WOULD HAVE REALLY EARNED YOUR 5 STARS.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax Makes Filing Taxes Easy I've been using TurboTax for many years and find it an amazingly easy software to use. However, this year there was a question that TT was unable to answer. They kept saying that Illinois required an code for a tax break on the taxes, but was unable to provide any information regarding this, and Illinois could not answer the question either. I think this question on the TT was in error.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 7762