TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Horrible for Investment partnerships The 1065 form I received for a valid Limited Partnership took almost two hours to complete because of filling out forms that I then had to re-type when showing income. Why can't this be like the online version where you can input the information of the income you are showing is a public partnership?
Date published: 2022-04-08
Rated 5 out of 5 by from Phone Contact Excellent Service! Prompt service by telephone call.
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Turbo Tax is simple and very efficient to use. Have been using Turbo tax for several years and haven' t had any issues Thank You Turbo Tax for a great product
Date published: 2022-04-08
Rated 3 out of 5 by from Uploads take forever! Would be five stars if not. Been using TT for 20 years. This is the first year that updates have taken appreciably longer than the "less than two minutes" the program says it will take. I updated probably five or six times and the same thing happened. Updates took over five and closer to ten minutes.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to understand explanations in the help menu Review title says it all, the help sidebars are very valuable and easy to understand.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbo Tax It seems Turbo Tax was easier to use in the past. Had to use the live option multiple times because you are not able to where the fields are populated in the final numbers. I spoke with Carolyn and got the help I needed.
Date published: 2022-04-08
Rated 5 out of 5 by from Thorough and simple to use Turbotax is very simple to use, and helps me file in a short period of time. There is always plenty of help available if you have any questions. Also, really appreciate being able to choose what level of tax service you need. The audit protection is a really nice feature since I'm so bad at math.
Date published: 2022-04-08
Rated 5 out of 5 by from Super job Turbo Tax Used full service foe the 2nd year now and they make taxes much easier. Thank you for the help
Date published: 2022-04-08
Rated 5 out of 5 by from Great as always I have used Turbo Tax for many years now - and it just gets easier and easier every year to file my taxes.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax made filing taxes easy The process for translating the information from my W-2 to the forms online was a simple task. Information about any questions I had was easy to find.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 7742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Horrible for Investment partnerships The 1065 form I received for a valid Limited Partnership took almost two hours to complete because of filling out forms that I then had to re-type when showing income. Why can't this be like the online version where you can input the information of the income you are showing is a public partnership?
Date published: 2022-04-08
Rated 5 out of 5 by from Phone Contact Excellent Service! Prompt service by telephone call.
Date published: 2022-04-08
Rated 5 out of 5 by from Great product Turbo Tax is simple and very efficient to use. Have been using Turbo tax for several years and haven' t had any issues Thank You Turbo Tax for a great product
Date published: 2022-04-08
Rated 3 out of 5 by from Uploads take forever! Would be five stars if not. Been using TT for 20 years. This is the first year that updates have taken appreciably longer than the "less than two minutes" the program says it will take. I updated probably five or six times and the same thing happened. Updates took over five and closer to ten minutes.
Date published: 2022-04-08
Rated 5 out of 5 by from Easy to understand explanations in the help menu Review title says it all, the help sidebars are very valuable and easy to understand.
Date published: 2022-04-08
Rated 3 out of 5 by from Turbo Tax It seems Turbo Tax was easier to use in the past. Had to use the live option multiple times because you are not able to where the fields are populated in the final numbers. I spoke with Carolyn and got the help I needed.
Date published: 2022-04-08
Rated 5 out of 5 by from Thorough and simple to use Turbotax is very simple to use, and helps me file in a short period of time. There is always plenty of help available if you have any questions. Also, really appreciate being able to choose what level of tax service you need. The audit protection is a really nice feature since I'm so bad at math.
Date published: 2022-04-08
Rated 5 out of 5 by from Super job Turbo Tax Used full service foe the 2nd year now and they make taxes much easier. Thank you for the help
Date published: 2022-04-08
Rated 5 out of 5 by from Great as always I have used Turbo Tax for many years now - and it just gets easier and easier every year to file my taxes.
Date published: 2022-04-08
Rated 5 out of 5 by from Turbo Tax made filing taxes easy The process for translating the information from my W-2 to the forms online was a simple task. Information about any questions I had was easy to find.
Date published: 2022-04-08
All TurboTax® Offerings Reviews - Page 7742