TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from excellent tool Very easy to follow instruction and corrections are made easy.
Date published: 2023-03-03
Rated 1 out of 5 by from ERRONEOUS CHARGES When paying with credit card, the total amount isn't shown. Signed up for free tax service and charged $261.00 on my credit card. Customer service absolutely a waste of time. All I wanted is to cancel the payment, then re-submit the correct total. Imagine, turbo tax being to efficient for taxes, but when a refund is required, its a form to print and mail.
Date published: 2023-03-03
Rated 2 out of 5 by from I only use turbo tax because of convenience. It started out easy, then year by year it became more difficult. Three years in a row, I've had a difficult time filling out info only useful to the government. I'm poor as dirt and get scrutinized as if I were a criminal. The easy is gone, replaced with what the heck. I'll probably do taxes one more year.
Date published: 2023-03-03
Rated 5 out of 5 by from Resubmission of returns I reached out for help to resubmit returns. Jason F. communicated with me and process was streamlined and was not difficult.
Date published: 2023-03-03
Rated 5 out of 5 by from Easy to Use and Helpful Advice TurboTax is really easy to use. Also, if you have any questions about the software and where to put unusual items, it's easy to contact someone who will help you through your issue.
Date published: 2023-03-03
Rated 5 out of 5 by from Fantastic and User Friendly Service I've gone to a service for ages but finally decided to give filing on my own a go. Doing the paperwork alone was too overwhelming so I turned to TurboTax. Very glad I did! Incredibly easy to use--ESPECIALLY the help section! Slick, easy, fast. Got my (relatively complex) taxes done in less than 2 hours!
Date published: 2023-03-03
Rated 5 out of 5 by from It's done! Less confusing every year. I'm so glad plus no mailbox/ last minute jitters.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax makes it easy I have been using TT since 2016. It’s user friendly and I hade no plans to switch
Date published: 2023-03-03
Rated 5 out of 5 by from FAST This program makes filing taxes very fast and efficient.
Date published: 2023-03-03
Rated 5 out of 5 by from Great help from the live expert. TurboTax live expert was on in less than a minute and walked me through the issues I was having.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent tool Very easy to follow instruction and corrections are made easy.
Date published: 2023-03-03
Rated 1 out of 5 by from ERRONEOUS CHARGES When paying with credit card, the total amount isn't shown. Signed up for free tax service and charged $261.00 on my credit card. Customer service absolutely a waste of time. All I wanted is to cancel the payment, then re-submit the correct total. Imagine, turbo tax being to efficient for taxes, but when a refund is required, its a form to print and mail.
Date published: 2023-03-03
Rated 2 out of 5 by from I only use turbo tax because of convenience. It started out easy, then year by year it became more difficult. Three years in a row, I've had a difficult time filling out info only useful to the government. I'm poor as dirt and get scrutinized as if I were a criminal. The easy is gone, replaced with what the heck. I'll probably do taxes one more year.
Date published: 2023-03-03
Rated 5 out of 5 by from Resubmission of returns I reached out for help to resubmit returns. Jason F. communicated with me and process was streamlined and was not difficult.
Date published: 2023-03-03
Rated 5 out of 5 by from Easy to Use and Helpful Advice TurboTax is really easy to use. Also, if you have any questions about the software and where to put unusual items, it's easy to contact someone who will help you through your issue.
Date published: 2023-03-03
Rated 5 out of 5 by from Fantastic and User Friendly Service I've gone to a service for ages but finally decided to give filing on my own a go. Doing the paperwork alone was too overwhelming so I turned to TurboTax. Very glad I did! Incredibly easy to use--ESPECIALLY the help section! Slick, easy, fast. Got my (relatively complex) taxes done in less than 2 hours!
Date published: 2023-03-03
Rated 5 out of 5 by from It's done! Less confusing every year. I'm so glad plus no mailbox/ last minute jitters.
Date published: 2023-03-03
Rated 5 out of 5 by from Turbo Tax makes it easy I have been using TT since 2016. It’s user friendly and I hade no plans to switch
Date published: 2023-03-03
Rated 5 out of 5 by from FAST This program makes filing taxes very fast and efficient.
Date published: 2023-03-03
Rated 5 out of 5 by from Great help from the live expert. TurboTax live expert was on in less than a minute and walked me through the issues I was having.
Date published: 2023-03-03
All TurboTax® Offerings Reviews - Page 7742