TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Inconsistent Software The software has been inconsistent with what it provides. It will import information that is correct, then wipe that information so that I have to correct it. When it comes to filing state taxes, it would ask me to give information (such as date acquired) for a stock, but not specify which stock on my list it would associate the information with. This has led to multiple errors that took a long time to correct. "Reviewing" my information is closer to doing it myself rather than have to tool fill anything out for me.
Date published: 2023-03-06
Rated 5 out of 5 by from Easy to navigate. Easy to navigate, tips were helpful and it walked me through all aspects of the tax return very simply.
Date published: 2023-03-06
Rated 5 out of 5 by from Great app for filling taxes, and really easy to na The agents are extremely helpful and knowledgeable
Date published: 2023-03-06
Rated 4 out of 5 by from It's ok I struggled with my schedule F. I had to move a crop insurance payment into next year and had to go online to figure out how to do it. It was a little disappointing. It made over a 6k difference in my return.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax Awasome It is easy to process and give the clear introduction and guideline, especially for news
Date published: 2023-03-06
Rated 5 out of 5 by from great easy and affordable identiied deductions that I've missed when doing them manually
Date published: 2023-03-06
Rated 5 out of 5 by from Excellent product - continues to improve As much as I dislike tax preparation, TurboTax takes a lot of the stress out of the process.
Date published: 2023-03-06
Rated 5 out of 5 by from Can't bet the service for the price Marc did an excellent job on my taxes. He answered every question I had even on Sunday. The matching agents provided great customer service as well.
Date published: 2023-03-06
Rated 4 out of 5 by from Needs one improvement I will not be able to give five stars until TurboTax makes state file free.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax is Awesome It was very quick and easy to understand, I would definitely do this again!
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7739
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Inconsistent Software The software has been inconsistent with what it provides. It will import information that is correct, then wipe that information so that I have to correct it. When it comes to filing state taxes, it would ask me to give information (such as date acquired) for a stock, but not specify which stock on my list it would associate the information with. This has led to multiple errors that took a long time to correct. "Reviewing" my information is closer to doing it myself rather than have to tool fill anything out for me.
Date published: 2023-03-06
Rated 5 out of 5 by from Easy to navigate. Easy to navigate, tips were helpful and it walked me through all aspects of the tax return very simply.
Date published: 2023-03-06
Rated 5 out of 5 by from Great app for filling taxes, and really easy to na The agents are extremely helpful and knowledgeable
Date published: 2023-03-06
Rated 4 out of 5 by from It's ok I struggled with my schedule F. I had to move a crop insurance payment into next year and had to go online to figure out how to do it. It was a little disappointing. It made over a 6k difference in my return.
Date published: 2023-03-06
Rated 5 out of 5 by from Turbo Tax Awasome It is easy to process and give the clear introduction and guideline, especially for news
Date published: 2023-03-06
Rated 5 out of 5 by from great easy and affordable identiied deductions that I've missed when doing them manually
Date published: 2023-03-06
Rated 5 out of 5 by from Excellent product - continues to improve As much as I dislike tax preparation, TurboTax takes a lot of the stress out of the process.
Date published: 2023-03-06
Rated 5 out of 5 by from Can't bet the service for the price Marc did an excellent job on my taxes. He answered every question I had even on Sunday. The matching agents provided great customer service as well.
Date published: 2023-03-06
Rated 4 out of 5 by from Needs one improvement I will not be able to give five stars until TurboTax makes state file free.
Date published: 2023-03-06
Rated 5 out of 5 by from TurboTax is Awesome It was very quick and easy to understand, I would definitely do this again!
Date published: 2023-03-06
All TurboTax® Offerings Reviews - Page 7739