TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from sometimes difficult to know what is wanted I wished there were more help menus with some of the items
Date published: 2022-02-24
Rated 5 out of 5 by from it's easy Fast and easy to use, if you need help they are just one click away
Date published: 2022-02-24
Rated 5 out of 5 by from Taxes Really easy to do, I have used Turbo Tax before and the process is always really smooth.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is the Best Second year filing with TurboTax, one satisfied customer!
Date published: 2022-02-24
Rated 5 out of 5 by from I love Turbo tax!!!! Thank you so much to my love tax expert for helping me complete my little mistake. I feel horrible that I didn't catch her name since I was in a panic.
Date published: 2022-02-24
Rated 4 out of 5 by from TurboTax is so easy to use This app is so easy to use and the step by step instructions are so helpful! I have a very simple return so it's convenient to be able to do them myself and for free.
Date published: 2022-02-24
Rated 5 out of 5 by from great service. everyone that I communicated with was helpful and friendly.
Date published: 2022-02-24
Rated 3 out of 5 by from Was very upset at the end! You've become cheap. You boast of a discount if filed before a certain date. I did and going over the payment info at the end you charged me an additional cost for paying directly from my refund. You have only done that for paying with a credit card before. This year you come through the back door to get your discounts back! All the years I've used Turbo Tax you've never done that to me before. You've upset me because you've become disingenuous. Plus, the repetition is very tiresome. If I've confirmed info at the beginning of filing, I don't need to do it a second or third time later on. your process has become dragged out. It may be time to move on!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is wonderful! Turbo Tax is easy to use. We have been using Turbo Tax for 8 years!
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is super user friendly I love doing my taxes with you guys, its so easy and when you don't understand something, there are helpful explanations readily available for MOST complicated of questions.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7695
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from sometimes difficult to know what is wanted I wished there were more help menus with some of the items
Date published: 2022-02-24
Rated 5 out of 5 by from it's easy Fast and easy to use, if you need help they are just one click away
Date published: 2022-02-24
Rated 5 out of 5 by from Taxes Really easy to do, I have used Turbo Tax before and the process is always really smooth.
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is the Best Second year filing with TurboTax, one satisfied customer!
Date published: 2022-02-24
Rated 5 out of 5 by from I love Turbo tax!!!! Thank you so much to my love tax expert for helping me complete my little mistake. I feel horrible that I didn't catch her name since I was in a panic.
Date published: 2022-02-24
Rated 4 out of 5 by from TurboTax is so easy to use This app is so easy to use and the step by step instructions are so helpful! I have a very simple return so it's convenient to be able to do them myself and for free.
Date published: 2022-02-24
Rated 5 out of 5 by from great service. everyone that I communicated with was helpful and friendly.
Date published: 2022-02-24
Rated 3 out of 5 by from Was very upset at the end! You've become cheap. You boast of a discount if filed before a certain date. I did and going over the payment info at the end you charged me an additional cost for paying directly from my refund. You have only done that for paying with a credit card before. This year you come through the back door to get your discounts back! All the years I've used Turbo Tax you've never done that to me before. You've upset me because you've become disingenuous. Plus, the repetition is very tiresome. If I've confirmed info at the beginning of filing, I don't need to do it a second or third time later on. your process has become dragged out. It may be time to move on!
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is wonderful! Turbo Tax is easy to use. We have been using Turbo Tax for 8 years!
Date published: 2022-02-24
Rated 5 out of 5 by from TurboTax is super user friendly I love doing my taxes with you guys, its so easy and when you don't understand something, there are helpful explanations readily available for MOST complicated of questions.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7695