TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
MELBS 772 from
IT IS BETTER THAN MAIL FILING
BEEN WITH TURBO FOR 8 YRS. FOUND ABOUT IT FROM FRIEND. GREAT PROGRAM
Date published: 2022-04-14
Rated 4 out of 5 by
Lawn Jocky 001 from
turbo tax works good
I can't believe how much I have been spending on an accountant every year this was 1/5th of the price.
Date published: 2022-04-14
Rated 5 out of 5 by
MrCalderon from
Easy process
It barely required any effort from my end, but to provide the documents.
Date published: 2022-04-14
Rated 5 out of 5 by
Billy Bob Bubba from
Finished Another Tax Return!
Used Turbotax since 2000. Better the last few years.
Date published: 2022-04-14
Rated 3 out of 5 by
MR New from
Something different than last several years using
Something different than last several years using causing some difficulties.
Date published: 2022-04-14
Rated 2 out of 5 by
CEvert from
Sick of sneaky upsell attempts.
TurboTax attempts to upsell for $45 just to deduct the state filing fee (at $25 already a ripoff) from the federal refund. This may be my last year with TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by
the other guy from
TurboTax is good.
Easy. This is my 26th year using TurboTax and it is easy to use.
Date published: 2022-04-14
Rated 2 out of 5 by
RBW2022 from
TurboTax has errors
TurboTax consistently said that the solo 401K contribution of $19,500 exceeded the allowable amount of $19,500. I tried various ways to let Intuit know this issue, without success. It then let me take every step to efile, including charging me $25 for CA efile, and then at the last minute would not let me efile. So intuit now owes me $25.
Date published: 2022-04-14
Rated 5 out of 5 by
Cheech8112 from
Quick and easy!
A very easy process to follow and simple directions!
Date published: 2022-04-14
Rated 3 out of 5 by
BillyBob1976 from
skips a key point entering PIN
Going through everything was great except my return was not accepted. I found out it was because of the lack of IP PIN. When I filled out the form there was no place to enter the PIN. I had to go back for assistance. Chat assistance was not helpful as all it did was keep saying one moment for 20 minutes after I was greeted by the person who was supposed to help[
All TurboTax® Offerings Reviews - Page 7658
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MELBS 772 from
IT IS BETTER THAN MAIL FILING
BEEN WITH TURBO FOR 8 YRS. FOUND ABOUT IT FROM FRIEND. GREAT PROGRAM
Date published: 2022-04-14
Rated 4 out of 5 by
Lawn Jocky 001 from
turbo tax works good
I can't believe how much I have been spending on an accountant every year this was 1/5th of the price.
Date published: 2022-04-14
Rated 5 out of 5 by
MrCalderon from
Easy process
It barely required any effort from my end, but to provide the documents.
Date published: 2022-04-14
Rated 5 out of 5 by
Billy Bob Bubba from
Finished Another Tax Return!
Used Turbotax since 2000. Better the last few years.
Date published: 2022-04-14
Rated 3 out of 5 by
MR New from
Something different than last several years using
Something different than last several years using causing some difficulties.
Date published: 2022-04-14
Rated 2 out of 5 by
CEvert from
Sick of sneaky upsell attempts.
TurboTax attempts to upsell for $45 just to deduct the state filing fee (at $25 already a ripoff) from the federal refund. This may be my last year with TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by
the other guy from
TurboTax is good.
Easy. This is my 26th year using TurboTax and it is easy to use.
Date published: 2022-04-14
Rated 2 out of 5 by
RBW2022 from
TurboTax has errors
TurboTax consistently said that the solo 401K contribution of $19,500 exceeded the allowable amount of $19,500. I tried various ways to let Intuit know this issue, without success. It then let me take every step to efile, including charging me $25 for CA efile, and then at the last minute would not let me efile. So intuit now owes me $25.
Date published: 2022-04-14
Rated 5 out of 5 by
Cheech8112 from
Quick and easy!
A very easy process to follow and simple directions!
Date published: 2022-04-14
Rated 3 out of 5 by
BillyBob1976 from
skips a key point entering PIN
Going through everything was great except my return was not accepted. I found out it was because of the lack of IP PIN. When I filled out the form there was no place to enter the PIN. I had to go back for assistance. Chat assistance was not helpful as all it did was keep saying one moment for 20 minutes after I was greeted by the person who was supposed to help[
All TurboTax® Offerings Reviews - Page 7658
Date published: 2022-04-14