TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from This is why I keep coming back The platform is very user friendly and easy to navigate. The comments help to address any potential questions and it seems that the process gets easier and easier each year. I've been a user of turbotax for 7 years now, and have always had a great experience. Highly recommend.
Date published: 2021-03-08
Rated 5 out of 5 by from you are continuing to improve the service thx very easy to use - easy to follow - great service thank you
Date published: 2021-03-08
Rated 4 out of 5 by from Had a terrible time. Needed to talk to a person not a machine. couldn't
Date published: 2021-03-08
Rated 3 out of 5 by from So much room for the improvements Maybe I do not know how, but in online version of TurboTax I can import any form/document from any .pdf file (I am not talking about W2s). I don't see such an option in the PC version...
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is great and easy Turbo tax is great and easy to complete. It is thorough and accurate.
Date published: 2021-03-08
Rated 2 out of 5 by from State file problem Turbo tax insisted on deducting fees from my return for total of additional 70$ by repeatedly crashing on credit card use even with all fire wall off. I will file by mail and H&R next year.
Date published: 2021-03-08
Rated 5 out of 5 by from Very straight forward! I appreciated how turbotax asked me the needed information I need! Thank you so much!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is accurate, quick, and easy! Well, in the past 4-5 years I was trying to file my tax returns all by myself. Things got more and more complicated over the years. This year I decided to give TurboTax a try and I am so far satisfied with all the services. I chose a plan that includes live consultation. One of the CPAs called me back to answer my questions and he did great. I believe based on my experience on doing my tax return filings all by myself, TurboTax just reduced the amount of stress and difficulty from 10/10 to just 2 or 3/10. Sure we have to pay $100-200 for the service but compared to the amount of knowledge that TurboTax has, I can testify that my past years' tax return filings were short of a lot of stuff---I think I did a lot of mistakes for the last filing so that I got a returned amount that was way below my expectations. So, why don't you give TurboTax a try this year?
Date published: 2021-03-08
Rated 5 out of 5 by from I LOVE TurboTax!!! I have been using TurboTax for many years, as a Self-Employed Individual. It is streamlined to help even the least tech savvy person to get through the process.
Date published: 2021-03-08
Rated 3 out of 5 by from turbo is great good job could not talk to an online real person the
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7658
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from This is why I keep coming back The platform is very user friendly and easy to navigate. The comments help to address any potential questions and it seems that the process gets easier and easier each year. I've been a user of turbotax for 7 years now, and have always had a great experience. Highly recommend.
Date published: 2021-03-08
Rated 5 out of 5 by from you are continuing to improve the service thx very easy to use - easy to follow - great service thank you
Date published: 2021-03-08
Rated 4 out of 5 by from Had a terrible time. Needed to talk to a person not a machine. couldn't
Date published: 2021-03-08
Rated 3 out of 5 by from So much room for the improvements Maybe I do not know how, but in online version of TurboTax I can import any form/document from any .pdf file (I am not talking about W2s). I don't see such an option in the PC version...
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is great and easy Turbo tax is great and easy to complete. It is thorough and accurate.
Date published: 2021-03-08
Rated 2 out of 5 by from State file problem Turbo tax insisted on deducting fees from my return for total of additional 70$ by repeatedly crashing on credit card use even with all fire wall off. I will file by mail and H&R next year.
Date published: 2021-03-08
Rated 5 out of 5 by from Very straight forward! I appreciated how turbotax asked me the needed information I need! Thank you so much!
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is accurate, quick, and easy! Well, in the past 4-5 years I was trying to file my tax returns all by myself. Things got more and more complicated over the years. This year I decided to give TurboTax a try and I am so far satisfied with all the services. I chose a plan that includes live consultation. One of the CPAs called me back to answer my questions and he did great. I believe based on my experience on doing my tax return filings all by myself, TurboTax just reduced the amount of stress and difficulty from 10/10 to just 2 or 3/10. Sure we have to pay $100-200 for the service but compared to the amount of knowledge that TurboTax has, I can testify that my past years' tax return filings were short of a lot of stuff---I think I did a lot of mistakes for the last filing so that I got a returned amount that was way below my expectations. So, why don't you give TurboTax a try this year?
Date published: 2021-03-08
Rated 5 out of 5 by from I LOVE TurboTax!!! I have been using TurboTax for many years, as a Self-Employed Individual. It is streamlined to help even the least tech savvy person to get through the process.
Date published: 2021-03-08
Rated 3 out of 5 by from turbo is great good job could not talk to an online real person the
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7658