TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from IT IS BETTER THAN MAIL FILING BEEN WITH TURBO FOR 8 YRS. FOUND ABOUT IT FROM FRIEND. GREAT PROGRAM
Date published: 2022-04-14
Rated 4 out of 5 by from turbo tax works good I can't believe how much I have been spending on an accountant every year this was 1/5th of the price.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy process It barely required any effort from my end, but to provide the documents.
Date published: 2022-04-14
Rated 5 out of 5 by from Finished Another Tax Return! Used Turbotax since 2000. Better the last few years.
Date published: 2022-04-14
Rated 3 out of 5 by from Something different than last several years using Something different than last several years using causing some difficulties.
Date published: 2022-04-14
Rated 2 out of 5 by from Sick of sneaky upsell attempts. TurboTax attempts to upsell for $45 just to deduct the state filing fee (at $25 already a ripoff) from the federal refund. This may be my last year with TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is good. Easy. This is my 26th year using TurboTax and it is easy to use.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax has errors TurboTax consistently said that the solo 401K contribution of $19,500 exceeded the allowable amount of $19,500. I tried various ways to let Intuit know this issue, without success. It then let me take every step to efile, including charging me $25 for CA efile, and then at the last minute would not let me efile. So intuit now owes me $25.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and easy! A very easy process to follow and simple directions!
Date published: 2022-04-14
Rated 3 out of 5 by from skips a key point entering PIN Going through everything was great except my return was not accepted. I found out it was because of the lack of IP PIN. When I filled out the form there was no place to enter the PIN. I had to go back for assistance. Chat assistance was not helpful as all it did was keep saying one moment for 20 minutes after I was greeted by the person who was supposed to help[
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7658
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from IT IS BETTER THAN MAIL FILING BEEN WITH TURBO FOR 8 YRS. FOUND ABOUT IT FROM FRIEND. GREAT PROGRAM
Date published: 2022-04-14
Rated 4 out of 5 by from turbo tax works good I can't believe how much I have been spending on an accountant every year this was 1/5th of the price.
Date published: 2022-04-14
Rated 5 out of 5 by from Easy process It barely required any effort from my end, but to provide the documents.
Date published: 2022-04-14
Rated 5 out of 5 by from Finished Another Tax Return! Used Turbotax since 2000. Better the last few years.
Date published: 2022-04-14
Rated 3 out of 5 by from Something different than last several years using Something different than last several years using causing some difficulties.
Date published: 2022-04-14
Rated 2 out of 5 by from Sick of sneaky upsell attempts. TurboTax attempts to upsell for $45 just to deduct the state filing fee (at $25 already a ripoff) from the federal refund. This may be my last year with TurboTax.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is good. Easy. This is my 26th year using TurboTax and it is easy to use.
Date published: 2022-04-14
Rated 2 out of 5 by from TurboTax has errors TurboTax consistently said that the solo 401K contribution of $19,500 exceeded the allowable amount of $19,500. I tried various ways to let Intuit know this issue, without success. It then let me take every step to efile, including charging me $25 for CA efile, and then at the last minute would not let me efile. So intuit now owes me $25.
Date published: 2022-04-14
Rated 5 out of 5 by from Quick and easy! A very easy process to follow and simple directions!
Date published: 2022-04-14
Rated 3 out of 5 by from skips a key point entering PIN Going through everything was great except my return was not accepted. I found out it was because of the lack of IP PIN. When I filled out the form there was no place to enter the PIN. I had to go back for assistance. Chat assistance was not helpful as all it did was keep saying one moment for 20 minutes after I was greeted by the person who was supposed to help[
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 7658