TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN USING TURBO TAX FOR THE LAST 20 YEARS AND PROBABLY WILL IN THE YEARS TO COME.
Date published: 2021-04-03
Rated 4 out of 5 by from Great Product but no free state return Turbo tax is easy to use and walks you through the entire process with little effort. Great for anyone wanting to file taxes on your own. Only problem I found was that I did not receive my free 1 state filing as it suggests.
Date published: 2021-04-03
Rated 1 out of 5 by from rejected file for state that I paid for $25 My return was rejected by the IRS when e-filed. Support from TurboTax was minimal. I was rejected because they said my Name and SSN did not match the data base. What is amazing is that I just received a mailing from the IRS with the same name and SSN. There was no one at Turbo TAX to contact
Date published: 2021-04-03
Rated 4 out of 5 by from changes needed Need search function - eg were to enter cost of safe deposit box, etc Need to caution for medical and charity costs that do not meet minimum limits and would therefore be wasted efforts to enter. E-filing costs should be included in cost of state turbotax.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is easy and awesome! This was my first time filing my own tax return and it was super easy.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy! Turbo Tax has been easy to do and easy to file, we have been using Turbo Tax for several years.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Is Easy We have been using Turbo Tax for as long as I can remember at least 20+ years. They only let me down one time in 2018 after we had sold your rental property. Intuit promptly refunded our fees and we moved on with life.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is awesome! Always easy! Always safe! I have used this for 20 years
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to use and User friendly Easy to use, Step by step instructions to easily understandable
Date published: 2021-04-03
Rated 1 out of 5 by from App never worked on MAC Despite 5 hours of tech support over three days, the app would not print or function properly
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS GREAT I HAVE BEEN USING TURBO TAX FOR THE LAST 20 YEARS AND PROBABLY WILL IN THE YEARS TO COME.
Date published: 2021-04-03
Rated 4 out of 5 by from Great Product but no free state return Turbo tax is easy to use and walks you through the entire process with little effort. Great for anyone wanting to file taxes on your own. Only problem I found was that I did not receive my free 1 state filing as it suggests.
Date published: 2021-04-03
Rated 1 out of 5 by from rejected file for state that I paid for $25 My return was rejected by the IRS when e-filed. Support from TurboTax was minimal. I was rejected because they said my Name and SSN did not match the data base. What is amazing is that I just received a mailing from the IRS with the same name and SSN. There was no one at Turbo TAX to contact
Date published: 2021-04-03
Rated 4 out of 5 by from changes needed Need search function - eg were to enter cost of safe deposit box, etc Need to caution for medical and charity costs that do not meet minimum limits and would therefore be wasted efforts to enter. E-filing costs should be included in cost of state turbotax.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is easy and awesome! This was my first time filing my own tax return and it was super easy.
Date published: 2021-04-03
Rated 5 out of 5 by from Easy! Turbo Tax has been easy to do and easy to file, we have been using Turbo Tax for several years.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax Is Easy We have been using Turbo Tax for as long as I can remember at least 20+ years. They only let me down one time in 2018 after we had sold your rental property. Intuit promptly refunded our fees and we moved on with life.
Date published: 2021-04-03
Rated 5 out of 5 by from Turbo Tax is awesome! Always easy! Always safe! I have used this for 20 years
Date published: 2021-04-03
Rated 5 out of 5 by from Easy to use and User friendly Easy to use, Step by step instructions to easily understandable
Date published: 2021-04-03
Rated 1 out of 5 by from App never worked on MAC Despite 5 hours of tech support over three days, the app would not print or function properly
Date published: 2021-04-03
All TurboTax® Offerings Reviews - Page 7653