TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easy I HAVE USED Turbo Tax for a few years and it is quick and easy.
Date published: 2022-02-24
Rated 2 out of 5 by from Customer Service not helpful I was having trouble checking out paying with my credit card, called multiple times but been passed the buck - was not able to resolve my issue, end up using my son's credit card to pay.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo Tax Changes 2021 Were More Confusing- I had to call twice for clarification and both times I spoke with the SAME peson who was not knoweldgeable enough to make me feel confident that my questions were answered with by a person who was qualified or familiar with tax questions
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbotax Every year I depend one y’all to help get my taxes right, and your you do! Please continue the great work
Date published: 2022-02-24
Rated 5 out of 5 by from Is awesome I had a great experience and it was so easy to file
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is good Good helpful and recommended thanks for the help very good service
Date published: 2022-02-24
Rated 5 out of 5 by from very convenient I enjoy being able to take control of doing my own taxes.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Very user friendly, highly recommend TurboTax. Guides you on filing out, and able to ask questions.
Date published: 2022-02-24
Rated 3 out of 5 by from Marwan Deductions from food delivery is the worst experience Ive had so far. not sure what is compliacted in I did not use my car that I own for food delivery AT ALL. somehow your system insisted I have to answer a unending loop of questions about the depreciation of my car and how many miles and did I own a business for the car. please make it short and not laborious.Thank you
Date published: 2022-02-24
Rated 5 out of 5 by from Great product, easy even with complicated returns I have been using turbo tax since 2008, and I gotta say it never lets me down. Even now when I am married, bought a house, self employed, multiples jobs and traded stocks, it is still free for military. As long as you know what form you should have, I have never been audited and my returns nowadays are over 70 pages long!! I can only imagine how much I have saved over the years, recently I tried to get a quote from professional tax services for returns like mine and they say $300 or more. Can't beat free!!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7585
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy I HAVE USED Turbo Tax for a few years and it is quick and easy.
Date published: 2022-02-24
Rated 2 out of 5 by from Customer Service not helpful I was having trouble checking out paying with my credit card, called multiple times but been passed the buck - was not able to resolve my issue, end up using my son's credit card to pay.
Date published: 2022-02-24
Rated 4 out of 5 by from Turbo Tax Changes 2021 Were More Confusing- I had to call twice for clarification and both times I spoke with the SAME peson who was not knoweldgeable enough to make me feel confident that my questions were answered with by a person who was qualified or familiar with tax questions
Date published: 2022-02-24
Rated 5 out of 5 by from Love Turbotax Every year I depend one y’all to help get my taxes right, and your you do! Please continue the great work
Date published: 2022-02-24
Rated 5 out of 5 by from Is awesome I had a great experience and it was so easy to file
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is good Good helpful and recommended thanks for the help very good service
Date published: 2022-02-24
Rated 5 out of 5 by from very convenient I enjoy being able to take control of doing my own taxes.
Date published: 2022-02-24
Rated 5 out of 5 by from Great Very user friendly, highly recommend TurboTax. Guides you on filing out, and able to ask questions.
Date published: 2022-02-24
Rated 3 out of 5 by from Marwan Deductions from food delivery is the worst experience Ive had so far. not sure what is compliacted in I did not use my car that I own for food delivery AT ALL. somehow your system insisted I have to answer a unending loop of questions about the depreciation of my car and how many miles and did I own a business for the car. please make it short and not laborious.Thank you
Date published: 2022-02-24
Rated 5 out of 5 by from Great product, easy even with complicated returns I have been using turbo tax since 2008, and I gotta say it never lets me down. Even now when I am married, bought a house, self employed, multiples jobs and traded stocks, it is still free for military. As long as you know what form you should have, I have never been audited and my returns nowadays are over 70 pages long!! I can only imagine how much I have saved over the years, recently I tried to get a quote from professional tax services for returns like mine and they say $300 or more. Can't beat free!!
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7585