TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax System is fine, just frustrating when tax paperwork isn't ready. Then when you finalize, TT asks you all kinds of questions you thought you already answered.
Date published: 2021-03-06
Rated 2 out of 5 by from horrible download this year Was stuck in a loop download while trying to update state. First year i have had problems with this. Otherwise i loved using turbo tax in prior years.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is the bomb I would recommend TurboTax to anyone that has the sense to file their taxes on E file.
Date published: 2021-03-06
Rated 5 out of 5 by from Great, but tax prep is always stressful Difficult as taxes are the process was pretty easy to complete. I did have a problem. During the entry of one of my retirement account entries of a 1099R I made a typo of he withheld tax. The amount entered was $5800.00 vs. my entry of $58000. As the entire process was completed over three days. I continued to see a return of $45K. As I finished day two I went to bed concerned that there was a problem. In my review I discovered the error and thought it would have been less stressful had the program recognized the fact that the amount entered to tax withdrawn exceeded the income amount. Likewise, the [program could look at that entry should it exceed 50% of the recorded income. This could be a warning that the amount entered exceeded 50% of the entered come, with a popup that reads: "You may want to verify you entry".
Date published: 2021-03-06
Rated 4 out of 5 by from used this for years, the only problem is that I can't send my tax files to irs via internet because they will not recognize my grose earnings from last year, I could not do that last year either. in 2019 my wife died and I have not been able to efile since. I sent via mail last year and this year. I just hope I can do efile next year.
Date published: 2021-03-06
Rated 4 out of 5 by from Step by Step So my taxes ended being much hairier than they normally are. In the past, when I have had a complicated return, I have used tax prep services in person, at times paying up to $400. Even with all of my complications this year, I was able to undercut that price handily. I even had Margaret, one of your live tax professionals, walk me through a part of my return that was especially complex. I enjoy using this service and will continue to use the service.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is very helpful turbo tax is very informative and gives great direction in the tax laws and assistance
Date published: 2021-03-06
Rated 4 out of 5 by from works well product works well just wish i could review the forms before the end
Date published: 2021-03-06
Rated 5 out of 5 by from Loved it Easy to use, simple as taxes can be, highly recommend it to anyone
Date published: 2021-03-06
Rated 5 out of 5 by from Top Drawer Product I've used Turbo Tax for decades now. It's easy to use, untangles confusing government regulations, and is most helpful overall. It copies all the info it can from last year's routines and then the expert system goes to work asking you questions.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7585
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax System is fine, just frustrating when tax paperwork isn't ready. Then when you finalize, TT asks you all kinds of questions you thought you already answered.
Date published: 2021-03-06
Rated 2 out of 5 by from horrible download this year Was stuck in a loop download while trying to update state. First year i have had problems with this. Otherwise i loved using turbo tax in prior years.
Date published: 2021-03-06
Rated 5 out of 5 by from TurboTax is the bomb I would recommend TurboTax to anyone that has the sense to file their taxes on E file.
Date published: 2021-03-06
Rated 5 out of 5 by from Great, but tax prep is always stressful Difficult as taxes are the process was pretty easy to complete. I did have a problem. During the entry of one of my retirement account entries of a 1099R I made a typo of he withheld tax. The amount entered was $5800.00 vs. my entry of $58000. As the entire process was completed over three days. I continued to see a return of $45K. As I finished day two I went to bed concerned that there was a problem. In my review I discovered the error and thought it would have been less stressful had the program recognized the fact that the amount entered to tax withdrawn exceeded the income amount. Likewise, the [program could look at that entry should it exceed 50% of the recorded income. This could be a warning that the amount entered exceeded 50% of the entered come, with a popup that reads: "You may want to verify you entry".
Date published: 2021-03-06
Rated 4 out of 5 by from used this for years, the only problem is that I can't send my tax files to irs via internet because they will not recognize my grose earnings from last year, I could not do that last year either. in 2019 my wife died and I have not been able to efile since. I sent via mail last year and this year. I just hope I can do efile next year.
Date published: 2021-03-06
Rated 4 out of 5 by from Step by Step So my taxes ended being much hairier than they normally are. In the past, when I have had a complicated return, I have used tax prep services in person, at times paying up to $400. Even with all of my complications this year, I was able to undercut that price handily. I even had Margaret, one of your live tax professionals, walk me through a part of my return that was especially complex. I enjoy using this service and will continue to use the service.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is very helpful turbo tax is very informative and gives great direction in the tax laws and assistance
Date published: 2021-03-06
Rated 4 out of 5 by from works well product works well just wish i could review the forms before the end
Date published: 2021-03-06
Rated 5 out of 5 by from Loved it Easy to use, simple as taxes can be, highly recommend it to anyone
Date published: 2021-03-06
Rated 5 out of 5 by from Top Drawer Product I've used Turbo Tax for decades now. It's easy to use, untangles confusing government regulations, and is most helpful overall. It copies all the info it can from last year's routines and then the expert system goes to work asking you questions.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 7585