TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Great Job TurboTax Going to be a quick one as I'm hungry... Total process took around two hours, but TurboTax made it as efficient and helpful as possible. TurboTax's platform and tools provided are simply the best! Thanks!
Date published: 2022-04-19
Rated 1 out of 5 by from Much too expensive. I thought you could do it for free. It has gotten much more expensive over the years. Will not be using in the future
Date published: 2022-04-19
Rated 4 out of 5 by from It isn't as easy as it used to be The interface used to walk you through each step. This time, I found myself in a few endless loops, not understanding what was wrong, and just getting put back on a page that said "Needs review". I was not as confident that I was entering the right information or that things were going to be figured out correctly. On top of that, I had a MUCH higher tax due than expected, so I don't feel confident at all with this. Please go back to walking people through exactly what they should do. TurboTax used to be the gold standard from a user experience perspective. I'm not sure I feel that way after this version.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great Turbo tax id very through, it covers most situations, and give you great guidance.
Date published: 2022-04-19
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes filing taxes easy and quick. Tons of explanations and tips along the way, logical structure and pulls in history from previous years. Big fan and have used it for years.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is good Very good at prompting for all important details to get the maximum return. Easy document input. I did not like the fact that I could not see all completed forms prior to filing. Turbo Tax was very slow admitting that prior year depreciation did not display.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is the best ever! I received so much help on the phone and in the app. Have to pay much less than I expected. Very thorough in looking for any and all tax breaks.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Peasy I have been using Turbo Tax for years and it is always easy and works for all the changes in my life along the way.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use It was easier than trying to fill out paper forms.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is easy and quick I have used Turbo Tax for the last five years. I have never had a problem with my taxes.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 756
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Job TurboTax Going to be a quick one as I'm hungry... Total process took around two hours, but TurboTax made it as efficient and helpful as possible. TurboTax's platform and tools provided are simply the best! Thanks!
Date published: 2022-04-19
Rated 1 out of 5 by from Much too expensive. I thought you could do it for free. It has gotten much more expensive over the years. Will not be using in the future
Date published: 2022-04-19
Rated 4 out of 5 by from It isn't as easy as it used to be The interface used to walk you through each step. This time, I found myself in a few endless loops, not understanding what was wrong, and just getting put back on a page that said "Needs review". I was not as confident that I was entering the right information or that things were going to be figured out correctly. On top of that, I had a MUCH higher tax due than expected, so I don't feel confident at all with this. Please go back to walking people through exactly what they should do. TurboTax used to be the gold standard from a user experience perspective. I'm not sure I feel that way after this version.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is great Turbo tax id very through, it covers most situations, and give you great guidance.
Date published: 2022-04-19
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax makes filing taxes easy and quick. Tons of explanations and tips along the way, logical structure and pulls in history from previous years. Big fan and have used it for years.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is good Very good at prompting for all important details to get the maximum return. Easy document input. I did not like the fact that I could not see all completed forms prior to filing. Turbo Tax was very slow admitting that prior year depreciation did not display.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is the best ever! I received so much help on the phone and in the app. Have to pay much less than I expected. Very thorough in looking for any and all tax breaks.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy Peasy I have been using Turbo Tax for years and it is always easy and works for all the changes in my life along the way.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to use It was easier than trying to fill out paper forms.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is easy and quick I have used Turbo Tax for the last five years. I have never had a problem with my taxes.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 756