TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is easy and inexpensive In particular, I love that they link you directly to your various financial institutions which means that you don't need to input much information. It also decreases the chances of making errors. I was very impressed. It allows you to go back to sections if you are missing something. I sold some assets this year and everything was automatically uploaded
Date published: 2021-03-08
Rated 5 out of 5 by from Helpful I spoke with John at Turbotax for advice before I began this years' taxes. He prepared me for filing, and his advice was true. Thanks to you John!!
Date published: 2021-03-08
Rated 5 out of 5 by from Once I figured it out it went well clicking on the "free" version when you always have a free version if you get it done in time was my mistake
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax ia a excellent tool Really an excellent product for filing taxes for a new taxpayer like me.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax This is a great product. It was very easy to user. When I had questions I called tech support and got my answers right away - Selma was terrific
Date published: 2021-03-08
Rated 5 out of 5 by from awesome kiya was so great i ha so many quetions and she not only answered she was just so great
Date published: 2021-03-08
Rated 3 out of 5 by from Terrible experience this year, much worse This year's turbotax was much slower, had more glitches, and was poorly optimized as compared with previous years. It balked at downloading multiple page documents from my brokerage, refused to download It's Deductible information until, after multiple attempts, inexplicably worked, and hung at multiple times during the process. At one point it necessitated reinstalling the product. Furthermore, the installation process from the CD was extremely slow and frustrating. Finally, in the print preview screen there was no way to quickly skim through the documents (2000+ pages!) to find the relevant pages to print. This caused me to need to slowly and laboriously tap through each page to find the page ranges I wanted to print. I should have been able to fast forward to find the pages, not tap through them one at a time. Terrible user interface and experience.
Date published: 2021-03-08
Rated 5 out of 5 by from good good product but this survey was a real pain now I need six more characters, what a pian
Date published: 2021-03-08
Rated 5 out of 5 by from Easy & fast Institutive and auto populates key data from previous year.
Date published: 2021-03-08
Rated 4 out of 5 by from Great Tool Great program. I do wish there help section was a little more helpful. I like doing my tazes with Turbo Tax
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7536
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy and inexpensive In particular, I love that they link you directly to your various financial institutions which means that you don't need to input much information. It also decreases the chances of making errors. I was very impressed. It allows you to go back to sections if you are missing something. I sold some assets this year and everything was automatically uploaded
Date published: 2021-03-08
Rated 5 out of 5 by from Helpful I spoke with John at Turbotax for advice before I began this years' taxes. He prepared me for filing, and his advice was true. Thanks to you John!!
Date published: 2021-03-08
Rated 5 out of 5 by from Once I figured it out it went well clicking on the "free" version when you always have a free version if you get it done in time was my mistake
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax ia a excellent tool Really an excellent product for filing taxes for a new taxpayer like me.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax This is a great product. It was very easy to user. When I had questions I called tech support and got my answers right away - Selma was terrific
Date published: 2021-03-08
Rated 5 out of 5 by from awesome kiya was so great i ha so many quetions and she not only answered she was just so great
Date published: 2021-03-08
Rated 3 out of 5 by from Terrible experience this year, much worse This year's turbotax was much slower, had more glitches, and was poorly optimized as compared with previous years. It balked at downloading multiple page documents from my brokerage, refused to download It's Deductible information until, after multiple attempts, inexplicably worked, and hung at multiple times during the process. At one point it necessitated reinstalling the product. Furthermore, the installation process from the CD was extremely slow and frustrating. Finally, in the print preview screen there was no way to quickly skim through the documents (2000+ pages!) to find the relevant pages to print. This caused me to need to slowly and laboriously tap through each page to find the page ranges I wanted to print. I should have been able to fast forward to find the pages, not tap through them one at a time. Terrible user interface and experience.
Date published: 2021-03-08
Rated 5 out of 5 by from good good product but this survey was a real pain now I need six more characters, what a pian
Date published: 2021-03-08
Rated 5 out of 5 by from Easy & fast Institutive and auto populates key data from previous year.
Date published: 2021-03-08
Rated 4 out of 5 by from Great Tool Great program. I do wish there help section was a little more helpful. I like doing my tazes with Turbo Tax
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7536