TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbotax is not what it used to be Repeated lock ups on a Mac, forms being completed for a business I closed years ago. Turbotax used to be better.
Date published: 2023-03-05
Rated 3 out of 5 by from Poor website interface with Fidelity forms The Turbo Tax website handled my Fidelity brokerage accounts much more smoothly for 2021. This 2022 return was very confusing and frustrating, causing me to really dig into the 1099DIV. Not fun.
Date published: 2023-03-05
Rated 5 out of 5 by from I recommend TurboTax. TurboTax is easy to use. The ability for TurboTax to access and download my income data is a tremendous benefit
Date published: 2023-03-05
Rated 2 out of 5 by from NOT INTUITIVE and TERRIBLY REDUNDANT If Turbo Tax prepared your taxes the previous year they will still ask you questions that they should already have the answers for you, e.g. Did you itemize last year? Their program is terribly generic and causes you to spend much more time than you shoud preparing your taxes. They also may make numerous mistakes, e.g. They have made double entries on my forms when importing information from outside financial firms. This could inflate your income and cause you to pay more taxes than necessary.
Date published: 2023-03-05
Rated 1 out of 5 by from Turbo tax, cannot enter data into fields Spent huge amount of time getting data entered and cannot enter credit card info to pay for state return filing. On line there are many comments about this and supposed fixes. Not working for me. Now even the review form requires a nickname which I do not have so cannot complete this review!!!!
Date published: 2023-03-05
Rated 5 out of 5 by from First Time Using!! It was Awesome!! For the most part, it was easy to navigate. I was a first time user!!
Date published: 2023-03-05
Rated 4 out of 5 by from Quick and Easy I've been using the product for years, it's quick and easy. I wish they wouldn't try to up sale you so much on other products, but it's easy enough to decline them so no big deal.
Date published: 2023-03-05
Rated 3 out of 5 by from program has bugs and customer service isnt good I has entered subchapter S by mistage and there was no easy way to change. The program had a bug and I was on phone over 8 hours with several diffeernt people. I was in an endless loop. finally created new account to solve buy had to re enter info again.
Date published: 2023-03-05
Rated 4 out of 5 by from Found a BOO BOO The Alabama Privilege Business tax is a minimum of $100 not $60 !!!!! All I can pray is that no other errors have occurred that may have been missed.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is awesome Great experience and would recommend TurboTax to others.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7536
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbotax is not what it used to be Repeated lock ups on a Mac, forms being completed for a business I closed years ago. Turbotax used to be better.
Date published: 2023-03-05
Rated 3 out of 5 by from Poor website interface with Fidelity forms The Turbo Tax website handled my Fidelity brokerage accounts much more smoothly for 2021. This 2022 return was very confusing and frustrating, causing me to really dig into the 1099DIV. Not fun.
Date published: 2023-03-05
Rated 5 out of 5 by from I recommend TurboTax. TurboTax is easy to use. The ability for TurboTax to access and download my income data is a tremendous benefit
Date published: 2023-03-05
Rated 2 out of 5 by from NOT INTUITIVE and TERRIBLY REDUNDANT If Turbo Tax prepared your taxes the previous year they will still ask you questions that they should already have the answers for you, e.g. Did you itemize last year? Their program is terribly generic and causes you to spend much more time than you shoud preparing your taxes. They also may make numerous mistakes, e.g. They have made double entries on my forms when importing information from outside financial firms. This could inflate your income and cause you to pay more taxes than necessary.
Date published: 2023-03-05
Rated 1 out of 5 by from Turbo tax, cannot enter data into fields Spent huge amount of time getting data entered and cannot enter credit card info to pay for state return filing. On line there are many comments about this and supposed fixes. Not working for me. Now even the review form requires a nickname which I do not have so cannot complete this review!!!!
Date published: 2023-03-05
Rated 5 out of 5 by from First Time Using!! It was Awesome!! For the most part, it was easy to navigate. I was a first time user!!
Date published: 2023-03-05
Rated 4 out of 5 by from Quick and Easy I've been using the product for years, it's quick and easy. I wish they wouldn't try to up sale you so much on other products, but it's easy enough to decline them so no big deal.
Date published: 2023-03-05
Rated 3 out of 5 by from program has bugs and customer service isnt good I has entered subchapter S by mistage and there was no easy way to change. The program had a bug and I was on phone over 8 hours with several diffeernt people. I was in an endless loop. finally created new account to solve buy had to re enter info again.
Date published: 2023-03-05
Rated 4 out of 5 by from Found a BOO BOO The Alabama Privilege Business tax is a minimum of $100 not $60 !!!!! All I can pray is that no other errors have occurred that may have been missed.
Date published: 2023-03-05
Rated 5 out of 5 by from Turbo Tax is awesome Great experience and would recommend TurboTax to others.
Date published: 2023-03-05
All TurboTax® Offerings Reviews - Page 7536