TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very easy! 7 6th or 7th year using this platform, and i will never go back! Very easy and always on time with my payments!
Date published: 2021-03-08
Rated 4 out of 5 by from Very User Friendly This was the first time I used Turbo Tax Business. The program provides guidance through the whole process.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax Good job! Had no issues. But free is not free, still paid $70.
Date published: 2021-03-08
Rated 5 out of 5 by from Best decision ever! I have been using TurboTax for 3 years consecutively now. Best decision I have ever made. I always try to do my taxes right away because they give special discounts. And even without the discount, they have offer a better cheaper price than others with higher tax return. I tried comparing it with a competitor, and TURBOTAX IS WAY BETTER! I always recommend them to my friends and family.
Date published: 2021-03-08
Rated 5 out of 5 by from Fast Service Fast easy and convenient filing with low processing fees
Date published: 2021-03-08
Rated 5 out of 5 by from Great Tool Turbo Tax makes things much easier even with complex filing. There are many questions to get through, but overall great service.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is outstanding! I have used TurboTax for at least 12 years. It is intuitive to use (hence "Intuit", I imagine), and guides the user every step of the way. The help feature is always useful, clear, and informative.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is very helpful The step by step process makes is very easy to file the taxes/
Date published: 2021-03-08
Rated 1 out of 5 by from Major issues 1. The software does not calculate properly with given data for all fields. I had to use a support person to guide me between a form view and detail view to figure out the things that had to be calculated automatically like "Depreciation" 2. I could not get a live representative for TurboTax Business. The phone number that was given by Help Center only took you to a representative with TurboTax Personal experience. And the phone number they provided for business took me to IRS customer service, not Turbotax. I was extremely disappointed this year with the support.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax Filing was easy peasy... I needed to retrieve data from my 2019 return which I could not locate. So I was going to mail the return ... I found the 2019 return and was able to change to eFile ... all is good and pretty easy to make the change.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7525
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy! 7 6th or 7th year using this platform, and i will never go back! Very easy and always on time with my payments!
Date published: 2021-03-08
Rated 4 out of 5 by from Very User Friendly This was the first time I used Turbo Tax Business. The program provides guidance through the whole process.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax Good job! Had no issues. But free is not free, still paid $70.
Date published: 2021-03-08
Rated 5 out of 5 by from Best decision ever! I have been using TurboTax for 3 years consecutively now. Best decision I have ever made. I always try to do my taxes right away because they give special discounts. And even without the discount, they have offer a better cheaper price than others with higher tax return. I tried comparing it with a competitor, and TURBOTAX IS WAY BETTER! I always recommend them to my friends and family.
Date published: 2021-03-08
Rated 5 out of 5 by from Fast Service Fast easy and convenient filing with low processing fees
Date published: 2021-03-08
Rated 5 out of 5 by from Great Tool Turbo Tax makes things much easier even with complex filing. There are many questions to get through, but overall great service.
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is outstanding! I have used TurboTax for at least 12 years. It is intuitive to use (hence "Intuit", I imagine), and guides the user every step of the way. The help feature is always useful, clear, and informative.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is very helpful The step by step process makes is very easy to file the taxes/
Date published: 2021-03-08
Rated 1 out of 5 by from Major issues 1. The software does not calculate properly with given data for all fields. I had to use a support person to guide me between a form view and detail view to figure out the things that had to be calculated automatically like "Depreciation" 2. I could not get a live representative for TurboTax Business. The phone number that was given by Help Center only took you to a representative with TurboTax Personal experience. And the phone number they provided for business took me to IRS customer service, not Turbotax. I was extremely disappointed this year with the support.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax Filing was easy peasy... I needed to retrieve data from my 2019 return which I could not locate. So I was going to mail the return ... I found the 2019 return and was able to change to eFile ... all is good and pretty easy to make the change.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7525