TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from awesome kiya was so great i ha so many quetions and she not only answered she was just so great
Date published: 2021-03-08
Rated 3 out of 5 by from Terrible experience this year, much worse This year's turbotax was much slower, had more glitches, and was poorly optimized as compared with previous years. It balked at downloading multiple page documents from my brokerage, refused to download It's Deductible information until, after multiple attempts, inexplicably worked, and hung at multiple times during the process. At one point it necessitated reinstalling the product. Furthermore, the installation process from the CD was extremely slow and frustrating. Finally, in the print preview screen there was no way to quickly skim through the documents (2000+ pages!) to find the relevant pages to print. This caused me to need to slowly and laboriously tap through each page to find the page ranges I wanted to print. I should have been able to fast forward to find the pages, not tap through them one at a time. Terrible user interface and experience.
Date published: 2021-03-08
Rated 5 out of 5 by from good good product but this survey was a real pain now I need six more characters, what a pian
Date published: 2021-03-08
Rated 5 out of 5 by from Easy & fast Institutive and auto populates key data from previous year.
Date published: 2021-03-08
Rated 4 out of 5 by from Great Tool Great program. I do wish there help section was a little more helpful. I like doing my tazes with Turbo Tax
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo It was good. I had no issues. It was quick and easy. It got to the point. It was very helpful. I would use it again.
Date published: 2021-03-08
Rated 5 out of 5 by from Beautiful Easy and accurate. I literally just kept pressing continue as it had saved all of my information from last year. Sweet!
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo Tax is great. Always easy to complete, however, there was one glitch where a film credit form was put into my return (not by me) and I could not file without completing it. Had to work an hour to determine how to delete it.
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is great it is very easy to use. thank you. i always buy turbo tax because it tranfers over every year
Date published: 2021-03-08
Rated 5 out of 5 by from I love using TurboTax! I had difficulty figuring out my error. TurboTax Live helped me get everything in order and corrected!
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7524
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome kiya was so great i ha so many quetions and she not only answered she was just so great
Date published: 2021-03-08
Rated 3 out of 5 by from Terrible experience this year, much worse This year's turbotax was much slower, had more glitches, and was poorly optimized as compared with previous years. It balked at downloading multiple page documents from my brokerage, refused to download It's Deductible information until, after multiple attempts, inexplicably worked, and hung at multiple times during the process. At one point it necessitated reinstalling the product. Furthermore, the installation process from the CD was extremely slow and frustrating. Finally, in the print preview screen there was no way to quickly skim through the documents (2000+ pages!) to find the relevant pages to print. This caused me to need to slowly and laboriously tap through each page to find the page ranges I wanted to print. I should have been able to fast forward to find the pages, not tap through them one at a time. Terrible user interface and experience.
Date published: 2021-03-08
Rated 5 out of 5 by from good good product but this survey was a real pain now I need six more characters, what a pian
Date published: 2021-03-08
Rated 5 out of 5 by from Easy & fast Institutive and auto populates key data from previous year.
Date published: 2021-03-08
Rated 4 out of 5 by from Great Tool Great program. I do wish there help section was a little more helpful. I like doing my tazes with Turbo Tax
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo It was good. I had no issues. It was quick and easy. It got to the point. It was very helpful. I would use it again.
Date published: 2021-03-08
Rated 5 out of 5 by from Beautiful Easy and accurate. I literally just kept pressing continue as it had saved all of my information from last year. Sweet!
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo Tax is great. Always easy to complete, however, there was one glitch where a film credit form was put into my return (not by me) and I could not file without completing it. Had to work an hour to determine how to delete it.
Date published: 2021-03-08
Rated 5 out of 5 by from turbo tax is great it is very easy to use. thank you. i always buy turbo tax because it tranfers over every year
Date published: 2021-03-08
Rated 5 out of 5 by from I love using TurboTax! I had difficulty figuring out my error. TurboTax Live helped me get everything in order and corrected!
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 7524