TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JessWhatever294 from
Still needs some things worked out
It's pretty easy to use but there are some tricky items and hidden fees. They say you can file for free, but you can't. Then they try and get you to buy protection - so you're saying you don't trust your own product?
Date published: 2023-03-05
Rated 4 out of 5 by
DevanDay from
Quick simple and easy to use
The man couldn’t answer my question after going threw my whole tax return with me.
Date published: 2023-03-05
Rated 4 out of 5 by
RandyinNM from
Turbo Tax Preparation
My TurboTax Consultant was amazing and so helpful. Highly recommended.
Date published: 2023-03-05
Rated 5 out of 5 by
babytaco from
Awesome!
I have been using turbo tax for over 10 years. Started with simple W2's, to now my own business. Turbo tax helps with learning curves for beginners, but the best part is having all my taxes digitally stored.
Date published: 2023-03-05
Rated 5 out of 5 by
Boogie_D from
Easy to use
TurboTax is so easy to use with helpful questions along the way to help keep you from going over areas that don’t apply to your situations.
Date published: 2023-03-05
Rated 5 out of 5 by
WA Teacher from
User Friendly
The process used to take me all day. This time even with the help of online and phone Turbo Tax assistance the process took me less than 5 hours.
Date published: 2023-03-05
Rated 5 out of 5 by
godschild1923 from
TURBOTAX always gets me the biggest refund!
This is my 9th year using TURBOTAX and I haven't had a negative experience yet! Each year the program gets better by being more user friendly and really walks you through each step maximizing refunds.
Date published: 2023-03-05
Rated 2 out of 5 by
nick241 from
Stop trying to upsell and improve your product
Overall poor user experience. It asked me a question that the system should've been able to read from a previous return. The context/examples provided for several questions were unhelpful - between that, and the several attempted upsells to speak with a rep or add protection, it's glaringly obvious the unhelpfulness is on purpose, as if it was too easy, people wouldn't need to speak with a rep. Unfortunately what this results in instead is a dissatisfied customer who won't be using your product again at all.
Date published: 2023-03-05
Rated 5 out of 5 by
mh84530 from
Great Experience!
Love the ease of entry. Step by step and accuracy checks throughout.
Date published: 2023-03-05
Rated 5 out of 5 by
Broookeeeeeeeee from
turbotax is awesome!!
TurboTax is easy to use. This is my third year using it. TurboTax makes filing my taxes easy and stress-free. I will continue using TurboTax in the future. YAYYY TURBOTAX!!!
All TurboTax® Offerings Reviews - Page 7524
Date published: 2023-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JessWhatever294 from
Still needs some things worked out
It's pretty easy to use but there are some tricky items and hidden fees. They say you can file for free, but you can't. Then they try and get you to buy protection - so you're saying you don't trust your own product?
Date published: 2023-03-05
Rated 4 out of 5 by
DevanDay from
Quick simple and easy to use
The man couldn’t answer my question after going threw my whole tax return with me.
Date published: 2023-03-05
Rated 4 out of 5 by
RandyinNM from
Turbo Tax Preparation
My TurboTax Consultant was amazing and so helpful. Highly recommended.
Date published: 2023-03-05
Rated 5 out of 5 by
babytaco from
Awesome!
I have been using turbo tax for over 10 years. Started with simple W2's, to now my own business. Turbo tax helps with learning curves for beginners, but the best part is having all my taxes digitally stored.
Date published: 2023-03-05
Rated 5 out of 5 by
Boogie_D from
Easy to use
TurboTax is so easy to use with helpful questions along the way to help keep you from going over areas that don’t apply to your situations.
Date published: 2023-03-05
Rated 5 out of 5 by
WA Teacher from
User Friendly
The process used to take me all day. This time even with the help of online and phone Turbo Tax assistance the process took me less than 5 hours.
Date published: 2023-03-05
Rated 5 out of 5 by
godschild1923 from
TURBOTAX always gets me the biggest refund!
This is my 9th year using TURBOTAX and I haven't had a negative experience yet! Each year the program gets better by being more user friendly and really walks you through each step maximizing refunds.
Date published: 2023-03-05
Rated 2 out of 5 by
nick241 from
Stop trying to upsell and improve your product
Overall poor user experience. It asked me a question that the system should've been able to read from a previous return. The context/examples provided for several questions were unhelpful - between that, and the several attempted upsells to speak with a rep or add protection, it's glaringly obvious the unhelpfulness is on purpose, as if it was too easy, people wouldn't need to speak with a rep. Unfortunately what this results in instead is a dissatisfied customer who won't be using your product again at all.
Date published: 2023-03-05
Rated 5 out of 5 by
mh84530 from
Great Experience!
Love the ease of entry. Step by step and accuracy checks throughout.
Date published: 2023-03-05
Rated 5 out of 5 by
Broookeeeeeeeee from
turbotax is awesome!!
TurboTax is easy to use. This is my third year using it. TurboTax makes filing my taxes easy and stress-free. I will continue using TurboTax in the future. YAYYY TURBOTAX!!!
All TurboTax® Offerings Reviews - Page 7524
Date published: 2023-03-05