TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Can't find "help me fix it" I have a rejected retu Pathetic user friendly! I have rejected return and have read instructions and watched video...this info is clear...problem is I can't find the screen that has "help me fix it"
Date published: 2022-10-10
Rated 3 out of 5 by from TurboTax Premier Needs Better Form K-1 Facility Had some minor errors in filing K-1's that TT would not allow me to file electronically, but no advice on how to correct minor errors.
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax Is Pretty Good I had a lot of help from extremely nice people who explained to me the process of filing my taxes
Date published: 2022-10-10
Rated 5 out of 5 by from They did their job Very satisfied with the help Raina gave me. She made the process easy.
Date published: 2022-10-10
Rated 4 out of 5 by from 2021 CE MK McKenna TT Review 10 Oct 22 No comment - sorry! Tried to file our 2020 taxes electronically - there was an AGI error and I had to file using paper - didn't get my return money until Jul 22. Trying one more time - verdict is still out. I don't like this form!
Date published: 2022-10-10
Rated 2 out of 5 by from TurboTax Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by from getting every year harder and harder to complete using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by from Simple Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by from Loved using TurboTax Live Full Service!!! I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 7524
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Can't find "help me fix it" I have a rejected retu Pathetic user friendly! I have rejected return and have read instructions and watched video...this info is clear...problem is I can't find the screen that has "help me fix it"
Date published: 2022-10-10
Rated 3 out of 5 by from TurboTax Premier Needs Better Form K-1 Facility Had some minor errors in filing K-1's that TT would not allow me to file electronically, but no advice on how to correct minor errors.
Date published: 2022-10-10
Rated 5 out of 5 by from Turbo Tax Is Pretty Good I had a lot of help from extremely nice people who explained to me the process of filing my taxes
Date published: 2022-10-10
Rated 5 out of 5 by from They did their job Very satisfied with the help Raina gave me. She made the process easy.
Date published: 2022-10-10
Rated 4 out of 5 by from 2021 CE MK McKenna TT Review 10 Oct 22 No comment - sorry! Tried to file our 2020 taxes electronically - there was an AGI error and I had to file using paper - didn't get my return money until Jul 22. Trying one more time - verdict is still out. I don't like this form!
Date published: 2022-10-10
Rated 2 out of 5 by from TurboTax Shari was amazing and did everything she could to make sure we were getting our full refund
Date published: 2022-10-10
Rated 5 out of 5 by from AWESOME THE BEST CUSTOMER SERVICE, I HAD A COMPLEX TAX RETURN AND I WANTED TO DO IT MYSELF AND TURBOTAX MADE IT HAPPEN TY
Date published: 2022-10-10
Rated 1 out of 5 by from getting every year harder and harder to complete using TurboTax I am getting charged for sending taxes by e-file yet not California not Feds are accepting my files! and I don't know why
Date published: 2022-10-10
Rated 4 out of 5 by from Simple Makes it easy to file to file a Federal and State return
Date published: 2022-10-10
Rated 5 out of 5 by from Loved using TurboTax Live Full Service!!! I love the peace of mind that someone with tax knowledge and expertise was walking me through this process.
Date published: 2022-10-10
All TurboTax® Offerings Reviews - Page 7524