TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax Good service bad billing practices I paid for a live reviewer last year and did not need it. Tried and tried to not pay for this service this year but Intuit would not allow me to change the service. I take that back, Intuit did their best to get me to upgrade but would not allow me to downgrade the tax service I received. I will be going with another service next year.
Date published: 2023-03-15
Rated 2 out of 5 by from Works, But not impressed This program seams convoluted to me. I found it easier to go to the forms and fill out the information than use the step by step.
Date published: 2023-03-15
Rated 5 out of 5 by from Great experience Very clear and easy to use. The tax preparer was very professional.
Date published: 2023-03-15
Rated 2 out of 5 by from changing to cheaper product is very difficult. Used Premier version for 3 years. Automatically signed into that version. I realized I could use free but would have to clear form and start from scratch. I thought Turbo Tax could switch info from premier to free but was told I would have to clear all info.
Date published: 2023-03-15
Rated 1 out of 5 by from Bad Complete and total pain to use. Also a pain to even write this review. I wish I could use profanity
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is getting better every year Turbo tax is getting better with regard to the user experience. There are still some awkward glitches when the program wants to keep sending a user back to review an area when it has been reviewed multiple times. Also, getting to the "print preview" for the return is always awkward. Otherwise, the downloads worked well this year and it was generally fairly smooth.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy enough to use I have used TurboTax for previous tax filings and haven't had any problems with the software so I decided to use it once again. Since I had some income from a side gig I needed to use a program for being "self-employed" and Turbo Tax seemed to be the one to use since I am also using Intuits QuickBooks software.
Date published: 2023-03-15
Rated 3 out of 5 by from Turbotax is very good tool for us to fill tax retu Generally, it is good. But some items are not clear to answer
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is great easy to use saves infor to make things easier. i will continue to use
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax review I think for what you get, it is too expensive and should at the very least have a senior discount.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 752
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbotax Good service bad billing practices I paid for a live reviewer last year and did not need it. Tried and tried to not pay for this service this year but Intuit would not allow me to change the service. I take that back, Intuit did their best to get me to upgrade but would not allow me to downgrade the tax service I received. I will be going with another service next year.
Date published: 2023-03-15
Rated 2 out of 5 by from Works, But not impressed This program seams convoluted to me. I found it easier to go to the forms and fill out the information than use the step by step.
Date published: 2023-03-15
Rated 5 out of 5 by from Great experience Very clear and easy to use. The tax preparer was very professional.
Date published: 2023-03-15
Rated 2 out of 5 by from changing to cheaper product is very difficult. Used Premier version for 3 years. Automatically signed into that version. I realized I could use free but would have to clear form and start from scratch. I thought Turbo Tax could switch info from premier to free but was told I would have to clear all info.
Date published: 2023-03-15
Rated 1 out of 5 by from Bad Complete and total pain to use. Also a pain to even write this review. I wish I could use profanity
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo tax is getting better every year Turbo tax is getting better with regard to the user experience. There are still some awkward glitches when the program wants to keep sending a user back to review an area when it has been reviewed multiple times. Also, getting to the "print preview" for the return is always awkward. Otherwise, the downloads worked well this year and it was generally fairly smooth.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy enough to use I have used TurboTax for previous tax filings and haven't had any problems with the software so I decided to use it once again. Since I had some income from a side gig I needed to use a program for being "self-employed" and Turbo Tax seemed to be the one to use since I am also using Intuits QuickBooks software.
Date published: 2023-03-15
Rated 3 out of 5 by from Turbotax is very good tool for us to fill tax retu Generally, it is good. But some items are not clear to answer
Date published: 2023-03-15
Rated 5 out of 5 by from turbo tax is great easy to use saves infor to make things easier. i will continue to use
Date published: 2023-03-15
Rated 3 out of 5 by from Turbo Tax review I think for what you get, it is too expensive and should at the very least have a senior discount.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 752