TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from I needed help! I've used turbotax for years. It has always been great. This year I sold a rental property and the directions for the 1099-S were not clear. So I upgraded to live assistance and had a tremendous turbotax representative walk me through it! Took us a few go's at it, but we saved $14,000 by using a like-kind exchange report. Wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by from GREAT!!! Was very easy and affordable. Had great help if i needed it.
Date published: 2022-04-18
Rated 3 out of 5 by from Generally OK; major disappointment at e-file time In general, this product is good. It prompts me to enter info about my business and personal situation that is pretty easy to answer. The big disappointment, though, was when it came time to e-file. I had to pay $25 first, then find out that because I owed a $10 penalty to the state of Minnesota, the software could not process that and I'd need to mail in the return. Now I've paid and gotten nothing for that, plus I had to stand in line at the Post Office and pay additional postage. Not happy! This needs to be fixed. Any questions as to whether or not e-filing is possible need to be resolved before the customer is forced to pay.
Date published: 2022-04-18
Rated 1 out of 5 by from WAY too expensive! way too expensive. next year i'll make different arrangements.
Date published: 2022-04-18
Rated 5 out of 5 by from TURBOTAX IS THE BEST ELECTRONIC I HAVE USED! MY EXPERIENCE HAS BEEN AWESOME. I HAVE BEEN USING TURBOTAX SINCE IT WAS CREATED.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo is easy Very informative it was quick and easy got it done quickly
Date published: 2022-04-18
Rated 5 out of 5 by from Good website Easy to work with and helped me a lot with filing my taxes.
Date published: 2022-04-18
Rated 2 out of 5 by from had a lot of issues this year wth electronic filin I paid to file, dont know how to get that monies back. issue after issue this year and usually i dont have any. Probably last year using it.
Date published: 2022-04-18
Rated 5 out of 5 by from awesome Great software to use if you can't do your own taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy! We have used Turbo Tax for many years and love it! Easy and fast!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 752
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I needed help! I've used turbotax for years. It has always been great. This year I sold a rental property and the directions for the 1099-S were not clear. So I upgraded to live assistance and had a tremendous turbotax representative walk me through it! Took us a few go's at it, but we saved $14,000 by using a like-kind exchange report. Wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by from GREAT!!! Was very easy and affordable. Had great help if i needed it.
Date published: 2022-04-18
Rated 3 out of 5 by from Generally OK; major disappointment at e-file time In general, this product is good. It prompts me to enter info about my business and personal situation that is pretty easy to answer. The big disappointment, though, was when it came time to e-file. I had to pay $25 first, then find out that because I owed a $10 penalty to the state of Minnesota, the software could not process that and I'd need to mail in the return. Now I've paid and gotten nothing for that, plus I had to stand in line at the Post Office and pay additional postage. Not happy! This needs to be fixed. Any questions as to whether or not e-filing is possible need to be resolved before the customer is forced to pay.
Date published: 2022-04-18
Rated 1 out of 5 by from WAY too expensive! way too expensive. next year i'll make different arrangements.
Date published: 2022-04-18
Rated 5 out of 5 by from TURBOTAX IS THE BEST ELECTRONIC I HAVE USED! MY EXPERIENCE HAS BEEN AWESOME. I HAVE BEEN USING TURBOTAX SINCE IT WAS CREATED.
Date published: 2022-04-18
Rated 3 out of 5 by from Turbo is easy Very informative it was quick and easy got it done quickly
Date published: 2022-04-18
Rated 5 out of 5 by from Good website Easy to work with and helped me a lot with filing my taxes.
Date published: 2022-04-18
Rated 2 out of 5 by from had a lot of issues this year wth electronic filin I paid to file, dont know how to get that monies back. issue after issue this year and usually i dont have any. Probably last year using it.
Date published: 2022-04-18
Rated 5 out of 5 by from awesome Great software to use if you can't do your own taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Easy Peasy! We have used Turbo Tax for many years and love it! Easy and fast!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 752