TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from OVERALL GOOD TO WORK WITH SEEMS LIKE "SEARCH" USED TO TAKE ME TO A FILE, NOT CUSTOMER QUESTIONS.I MISS THAT, SINCE SOMETIMES I CAN'T ANSWER A QUESTION, THEN CAN'T FIND IT AGAIN WHEN I DO HAVE THE ANSWER.
Date published: 2021-04-10
Rated 5 out of 5 by from Fast, easy, always correct! I've been using this for four years, through many life changes, and it has always been a clear, smooth, easy, and CORRECT filing! I love it!
Date published: 2021-04-10
Rated 5 out of 5 by from Mark was Awesome! Mark stayed on the phone with me and walked me through my first time filing for my dad. He was such a great help and so pleasant and patent. He was excellent. I would recommend this service to anyone! If I can do this with help, Anyone can.
Date published: 2021-04-10
Rated 2 out of 5 by from Disappointed I switched from the #2 brand which is 60% cheaper than TT because I mistakenly thought I would get more value for the additional cost. The import function for TT was weak. I had to import a .pdf version of last year's taxes and TT still asked many questions after I already provided the info. When I got to the end TT locked up and had to be re-installed. I thought I had saved a copy of my return but it could not be found. Last time using TT for me.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax another good year. Turbo is still pretty good. But tricky on some aspects.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Easy and fast,couldn't have had my taxes done any faster or easier
Date published: 2021-04-10
Rated 5 out of 5 by from Still the best! Fast and simple. Walked me through the whole process
Date published: 2021-04-10
Rated 4 out of 5 by from great way to file my federal return everything goes smoothly and quickly...but. there were a few times when I wanted info and couldn't find it, for example: while entering income information I wanted to download it from my investment firm. couldn't find out how. I entered all the 1099r's by hand. late on it became apparent how to access my MS accounts. after doing this, the 1099r's were entered twice. should be an easy way to find out where specific items are in the overall procedure. can't attribute this to my lack of experience: I've been doing computers since the 1960's
Date published: 2021-04-10
Rated 5 out of 5 by from good real easy to do and fast and very helpful for a person like me
Date published: 2021-04-10
Rated 1 out of 5 by from turbo tax i have been using turbo tax for years. This by far is the worse experience i've ever had with this program. Constant error messages made this process relentless. I will tink twice about using this program next year!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 748
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from OVERALL GOOD TO WORK WITH SEEMS LIKE "SEARCH" USED TO TAKE ME TO A FILE, NOT CUSTOMER QUESTIONS.I MISS THAT, SINCE SOMETIMES I CAN'T ANSWER A QUESTION, THEN CAN'T FIND IT AGAIN WHEN I DO HAVE THE ANSWER.
Date published: 2021-04-10
Rated 5 out of 5 by from Fast, easy, always correct! I've been using this for four years, through many life changes, and it has always been a clear, smooth, easy, and CORRECT filing! I love it!
Date published: 2021-04-10
Rated 5 out of 5 by from Mark was Awesome! Mark stayed on the phone with me and walked me through my first time filing for my dad. He was such a great help and so pleasant and patent. He was excellent. I would recommend this service to anyone! If I can do this with help, Anyone can.
Date published: 2021-04-10
Rated 2 out of 5 by from Disappointed I switched from the #2 brand which is 60% cheaper than TT because I mistakenly thought I would get more value for the additional cost. The import function for TT was weak. I had to import a .pdf version of last year's taxes and TT still asked many questions after I already provided the info. When I got to the end TT locked up and had to be re-installed. I thought I had saved a copy of my return but it could not be found. Last time using TT for me.
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax another good year. Turbo is still pretty good. But tricky on some aspects.
Date published: 2021-04-10
Rated 5 out of 5 by from Great Easy and fast,couldn't have had my taxes done any faster or easier
Date published: 2021-04-10
Rated 5 out of 5 by from Still the best! Fast and simple. Walked me through the whole process
Date published: 2021-04-10
Rated 4 out of 5 by from great way to file my federal return everything goes smoothly and quickly...but. there were a few times when I wanted info and couldn't find it, for example: while entering income information I wanted to download it from my investment firm. couldn't find out how. I entered all the 1099r's by hand. late on it became apparent how to access my MS accounts. after doing this, the 1099r's were entered twice. should be an easy way to find out where specific items are in the overall procedure. can't attribute this to my lack of experience: I've been doing computers since the 1960's
Date published: 2021-04-10
Rated 5 out of 5 by from good real easy to do and fast and very helpful for a person like me
Date published: 2021-04-10
Rated 1 out of 5 by from turbo tax i have been using turbo tax for years. This by far is the worse experience i've ever had with this program. Constant error messages made this process relentless. I will tink twice about using this program next year!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 748