TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from State Tax Return Were Wrong No help or support ... State tax were wrong. This product is getting worst and worst year after year. Time to look for other options.
Date published: 2021-05-17
Rated 4 out of 5 by from Walked us through everything -Great! Our live expert (Christi) was the best...very patient and answered all of our questions...big or small. Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Paid for the live help was not worth I paid for Life assistance because I've been having trouble finishing up my tax return. Keep getting error that I need a review could not get them fixed for it was not reflecting on my documents. So I decided to pay for the Live help. Yes they did contact me within the 44 minutes like they stated but the only thing they did was send me an email and when I asked for their help actually explaining what I need to do to fix it they told me they could not do that the most I can do is send me an email. So all I did was I paid $100 for an email it was not worth it.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax was very easy to do. It was helpfuthings. It was very easy to do. Very helpful with information.
Date published: 2021-05-17
Rated 5 out of 5 by from Download was awesome I spoke to a specialist name Angela and she was great! She has all of the knowledge and patience you could ask for. Valuable employee.
Date published: 2021-05-17
Rated 1 out of 5 by from USAA FEES I got an alert saying I wouldn’t have to pay the fees for filing with USAA and then it still charged the fee!
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is the way to do taxes i had to call turbo tax a few times, each time they were able to solve my problem quickly . I will use them next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Love the ease of TurboTax I got around to doing our taxes the night before the deadline and I was going to file an extension, but as I was going though the steps, everything was just so easy that I kept going and wal-lah, I'm all done.
Date published: 2021-05-17
Rated 5 out of 5 by from Amazing!!! I've been using turbo tax for 5 years straight! With many new changes in life with different employers and Covid-19, Turbo Tax has been extremely helpful and simple to help me execute my taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from time saver Fast, easy and so convenient. Saves you the headache of actually going to a tax preparer.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 746
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from State Tax Return Were Wrong No help or support ... State tax were wrong. This product is getting worst and worst year after year. Time to look for other options.
Date published: 2021-05-17
Rated 4 out of 5 by from Walked us through everything -Great! Our live expert (Christi) was the best...very patient and answered all of our questions...big or small. Thank you
Date published: 2021-05-17
Rated 2 out of 5 by from Paid for the live help was not worth I paid for Life assistance because I've been having trouble finishing up my tax return. Keep getting error that I need a review could not get them fixed for it was not reflecting on my documents. So I decided to pay for the Live help. Yes they did contact me within the 44 minutes like they stated but the only thing they did was send me an email and when I asked for their help actually explaining what I need to do to fix it they told me they could not do that the most I can do is send me an email. So all I did was I paid $100 for an email it was not worth it.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax was very easy to do. It was helpfuthings. It was very easy to do. Very helpful with information.
Date published: 2021-05-17
Rated 5 out of 5 by from Download was awesome I spoke to a specialist name Angela and she was great! She has all of the knowledge and patience you could ask for. Valuable employee.
Date published: 2021-05-17
Rated 1 out of 5 by from USAA FEES I got an alert saying I wouldn’t have to pay the fees for filing with USAA and then it still charged the fee!
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax is the way to do taxes i had to call turbo tax a few times, each time they were able to solve my problem quickly . I will use them next year.
Date published: 2021-05-17
Rated 5 out of 5 by from Love the ease of TurboTax I got around to doing our taxes the night before the deadline and I was going to file an extension, but as I was going though the steps, everything was just so easy that I kept going and wal-lah, I'm all done.
Date published: 2021-05-17
Rated 5 out of 5 by from Amazing!!! I've been using turbo tax for 5 years straight! With many new changes in life with different employers and Covid-19, Turbo Tax has been extremely helpful and simple to help me execute my taxes!
Date published: 2021-05-17
Rated 5 out of 5 by from time saver Fast, easy and so convenient. Saves you the headache of actually going to a tax preparer.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 746