TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281674 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Finished Simple and straight forward. Easier than last years.
Date published: 2021-04-26
Rated 5 out of 5 by from Ease of use - great step by step process! Always thorough and leads you through the process efficiently - asking all the right questions along the way.
Date published: 2021-04-26
Rated 5 out of 5 by from easy as 123 turbo tax is fantastic......didn't have to mail anything......everything done online, including payment to the IRS
Date published: 2021-04-26
Rated 5 out of 5 by from turbo tax ease to use and to make any changes you need to make
Date published: 2021-04-26
Rated 5 out of 5 by from Thanks Easy to use, thank you for offering a sale on filing fees
Date published: 2021-04-26
Rated 5 out of 5 by from Very User Friendly I had used H&R for years but they wanted to force me to upgrade to file my taxes (over 100) for a $27 credit. I tried Turbo and was very impressed and will be using it from now on.
Date published: 2021-04-26
Rated 5 out of 5 by from awesome liz is awesome. great help. excellent respon se time was awesone t iy would be great toi have liz next year again,
Date published: 2021-04-26
Rated 2 out of 5 by from Real Software Problem That Needs Fixing When I efiled my original 2020 return it was rejected by the IRS and Turbo Tax took care of taking me through the correction process to fixi the problem and I resubmitted that corrected return which was accepted. Then, later, I realized I had not entered relevant income informaton so I created an amended return. However Turbo Tax would not allow me to efile the amended return because information I submitted on my previously rejected original return instead of the on the accepted corrected original return was being used to compare the amended return information to the original return. This problem could not be overridden so I had to print and mail the amended return with a check to the IRS in order to file it. Turbo Tax should fix this so that if a rejected original return is corrected and accepted the software refers to the corrected original return rather the the incorrect rejected original return if later an amended return is necessary.
Date published: 2021-04-26
Rated 4 out of 5 by from Easy to do Vey convenient! Easy to use, just don't know how to do it myself so this made it painless, I hope it was done right!
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is awesome! I had a great experiencedoing return with TurboTax and will do this every year from now on.The specialist I talked to for further assistance was so helpful.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 7422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Finished Simple and straight forward. Easier than last years.
Date published: 2021-04-26
Rated 5 out of 5 by from Ease of use - great step by step process! Always thorough and leads you through the process efficiently - asking all the right questions along the way.
Date published: 2021-04-26
Rated 5 out of 5 by from easy as 123 turbo tax is fantastic......didn't have to mail anything......everything done online, including payment to the IRS
Date published: 2021-04-26
Rated 5 out of 5 by from turbo tax ease to use and to make any changes you need to make
Date published: 2021-04-26
Rated 5 out of 5 by from Thanks Easy to use, thank you for offering a sale on filing fees
Date published: 2021-04-26
Rated 5 out of 5 by from Very User Friendly I had used H&R for years but they wanted to force me to upgrade to file my taxes (over 100) for a $27 credit. I tried Turbo and was very impressed and will be using it from now on.
Date published: 2021-04-26
Rated 5 out of 5 by from awesome liz is awesome. great help. excellent respon se time was awesone t iy would be great toi have liz next year again,
Date published: 2021-04-26
Rated 2 out of 5 by from Real Software Problem That Needs Fixing When I efiled my original 2020 return it was rejected by the IRS and Turbo Tax took care of taking me through the correction process to fixi the problem and I resubmitted that corrected return which was accepted. Then, later, I realized I had not entered relevant income informaton so I created an amended return. However Turbo Tax would not allow me to efile the amended return because information I submitted on my previously rejected original return instead of the on the accepted corrected original return was being used to compare the amended return information to the original return. This problem could not be overridden so I had to print and mail the amended return with a check to the IRS in order to file it. Turbo Tax should fix this so that if a rejected original return is corrected and accepted the software refers to the corrected original return rather the the incorrect rejected original return if later an amended return is necessary.
Date published: 2021-04-26
Rated 4 out of 5 by from Easy to do Vey convenient! Easy to use, just don't know how to do it myself so this made it painless, I hope it was done right!
Date published: 2021-04-26
Rated 5 out of 5 by from TurboTax is awesome! I had a great experiencedoing return with TurboTax and will do this every year from now on.The specialist I talked to for further assistance was so helpful.
Date published: 2021-04-26
All TurboTax® Offerings Reviews - Page 7422