TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Service It is time saving and very informative. I like how fast I can do my taxes.
Date published: 2022-02-24
Rated 4 out of 5 by from A GOOD EXPERIENCE EVERYTHING WENT SMOOTHLY UNTIL THE LAST STEP. I FILLED OUT THE ROUTING NUMBER, ACCT NO, LICENCE NOS. AND PRINTED BUT GOT NO FEED BACK AS TO THE STATUS OF MY FILING. DID IT GET SENT? I'LL WAIT A FEW DAYS AND IF I DON'T GET AN E-MAIL THAT THE RETURN HAS BEEN RECEIVED BY THE IRS, I'LL RESEND IT!!
Date published: 2022-02-24
Rated 4 out of 5 by from Good service First time using turbo tax. It is a good site. Thank you.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great! Support team is extremely helpful and knowledgeable
Date published: 2022-02-24
Rated 1 out of 5 by from Difficult year using TTax I went through 4 days of waiting on spinning circles, I spoke and chatted with at least 5 (3 live) people about the situation - I had a 'ticket' number formed and was told that because of the problems I would be given a discounted rate - Problem solved in a chat room not by any 'live' people - simple one too... next year don't look for me on TTax
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Well I have no experience for TurboTax.It’s my first time to file with you.So I’m keep learning more from this APP.Maybe next year I will file again.Cause last year I file with some Business Tax here and I never received my refund from 2019 and 2020.They said they never mail it.So I promise myself I never file with any one just only in Turbo TaX.But one question could you helping customer for the file of 2019 and 2020?Sorry for asking.
Date published: 2022-02-24
Rated 2 out of 5 by from Too much of a black box I was disappointed with the changed format. It is a black box. I really miss the ability to get behind the numbers. Also although I have filed with turbo tax for many years my information was not carried forward
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax issues I love turbo tax....BUT...using the live expert is EXPENSIVE! AND I REALLY wish there was a way to just deduct what I owe from what I am expecting rather than having to pay for it separately!!!
Date published: 2022-02-24
Rated 5 out of 5 by from yaas thank you babyyy! u da besss. I don't think I could do this without ya!
Date published: 2022-02-24
Rated 5 out of 5 by from A solid online tax program Fairly easy to use and much cheaper than an accountant. Use the live help twice and worked well. A third time Turbo called back but no one was on line, very strange but I found my answer another way.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7397
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service It is time saving and very informative. I like how fast I can do my taxes.
Date published: 2022-02-24
Rated 4 out of 5 by from A GOOD EXPERIENCE EVERYTHING WENT SMOOTHLY UNTIL THE LAST STEP. I FILLED OUT THE ROUTING NUMBER, ACCT NO, LICENCE NOS. AND PRINTED BUT GOT NO FEED BACK AS TO THE STATUS OF MY FILING. DID IT GET SENT? I'LL WAIT A FEW DAYS AND IF I DON'T GET AN E-MAIL THAT THE RETURN HAS BEEN RECEIVED BY THE IRS, I'LL RESEND IT!!
Date published: 2022-02-24
Rated 4 out of 5 by from Good service First time using turbo tax. It is a good site. Thank you.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is great! Support team is extremely helpful and knowledgeable
Date published: 2022-02-24
Rated 1 out of 5 by from Difficult year using TTax I went through 4 days of waiting on spinning circles, I spoke and chatted with at least 5 (3 live) people about the situation - I had a 'ticket' number formed and was told that because of the problems I would be given a discounted rate - Problem solved in a chat room not by any 'live' people - simple one too... next year don't look for me on TTax
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome Well I have no experience for TurboTax.It’s my first time to file with you.So I’m keep learning more from this APP.Maybe next year I will file again.Cause last year I file with some Business Tax here and I never received my refund from 2019 and 2020.They said they never mail it.So I promise myself I never file with any one just only in Turbo TaX.But one question could you helping customer for the file of 2019 and 2020?Sorry for asking.
Date published: 2022-02-24
Rated 2 out of 5 by from Too much of a black box I was disappointed with the changed format. It is a black box. I really miss the ability to get behind the numbers. Also although I have filed with turbo tax for many years my information was not carried forward
Date published: 2022-02-24
Rated 3 out of 5 by from Turbo Tax issues I love turbo tax....BUT...using the live expert is EXPENSIVE! AND I REALLY wish there was a way to just deduct what I owe from what I am expecting rather than having to pay for it separately!!!
Date published: 2022-02-24
Rated 5 out of 5 by from yaas thank you babyyy! u da besss. I don't think I could do this without ya!
Date published: 2022-02-24
Rated 5 out of 5 by from A solid online tax program Fairly easy to use and much cheaper than an accountant. Use the live help twice and worked well. A third time Turbo called back but no one was on line, very strange but I found my answer another way.
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 7397